RosegalReviews 6,117

Just received part of my order. The stripped shirt was really a small, it would not come close to closing the sleeves were tight. The other piece was a costume which I intended to wear as a house dress was also tight around the arms, this was an xl but for like a medium. I'm still awaiting one more item, a blouse i hope fits since the sleeves are bell sleves. I will NEVER buy from them again and yes it took almost two months. Also I just read that Rosegal operates under different names. I saw a couple of sites that looked familiar and now I know why. I hope this helps others that get impressed by this site. I have no idea where their location is but my guess is China. The sizes are based on oriental women... These don, t fit American sizes AT ALL. *when something seem to good to be true in this case it really IS*

So I have ordered 2x from them and got my items. Thing is, I got them about a 5 weeks after I'd ordered, despite a 2-3 business day promise. Luckily I ordered my halloween stuff in mid Sept. So it came on time, but this is no place for any hopes of a speedy order!

A good thing (I guess): When they say a dress is 2XL, they're not kidding, it was actually too big for me, not in "Chineseium size". So if you pay attention to the sizing, you might actually get something you can wear. Note that a size L on one item may be a different size L in another thing. Know and look for your size in numbers. (XL=14 in one case but XL=12 in another case).

However. I just tried to place a 13 item order with them last week and their shopping cart isn't working. I wrote a support ticket and they said to please send them an email with each item and description and price, etc. Uh, NO. You want my money? Fix your site. I want receipts and confirmations and such, and I'm not spending more of my time trying to give you my money. Ugh.

I ordered a costume for Halloween on this site and payed for fast shipping. It's been over a month and still hasn't arrived, it processed for over 3 weeks and when I messaged them about it they took DAYS to respond. They were basically like, you can buy another product or wait. I decided to wait, still waiting for my $40 purchase. I'd also bought a necklace off their site, and for unknown reason they refunded me half of it. Sizes run super small. Not plus size at all. My worst online shopping experience, don't waste your time and money.

I ordered few small orders worth $82.00. I was suspicious when I received no email from. Them after placing my order. I tried contacting them from phone numbers I found on Google but they're all fake bogus phone numbers. I messaged them through Facebook, haven't received a response as of yet. I finally called my bank, explained my complaint, they are now investigating and disputing Rose Gal. Please, I advise everyone to block this bogus company! You will be violated and let down BIG time!

I'm totally enthusiastically about Rosegal. Top prices, good quality and a really friendly Costumer service.
Unfortunately, the ordered size did not fit, and without hesitating they have exchanged to me mine Item.
I will retry my experience and I really recommend it.

I was excited to see all the cool-looking plus size clothing, and I excitedly ordered some overalls. But after I ordered, I had an uneasy feeling about the site, so I came here and read all the reviews. I went back and checked their sizing chart and learned that the 4X overalls I'd ordered would be equivalent to a size 16.

The reason I'm giving them two stars and not just one is that when I contacted them to cancel my order, they did get back to me right away and issued a refund to my PayPal account.