So I have ordered 2x from them and got my items. Thing is, I got them about a 5 weeks after I'd ordered, despite a 2-3 business day promise. Luckily I ordered my halloween stuff in mid Sept. So it came on time, but this is no place for any hopes of a speedy order!
A good thing (I guess): When they say a dress is 2XL, they're not kidding, it was actually too big for me, not in "Chineseium size". So if you pay attention to the sizing, you might actually get something you can wear. Note that a size L on one item may be a different size L in another thing. Know and look for your size in numbers. (XL=14 in one case but XL=12 in another case).
However. I just tried to place a 13 item order with them last week and their shopping cart isn't working. I wrote a support ticket and they said to please send them an email with each item and description and price, etc. Uh, NO. You want my money? Fix your site. I want receipts and confirmations and such, and I'm not spending more of my time trying to give you my money. Ugh.
Dear Ulo,
We are so sorry to hear that you have been experiencing these issues.
Please note that Rosegal provides a size chart on all our item pages to help our customers choose the correct size.
We at Rosegal offer many different shipping methods with varying shipping times. We will always do our best to meet the customers shipping needs.
Could you tell us your order number and submit a ticket here: https://support.rosegal.com/ticket/ticket/index?
We will offer the proper solution.
Many thanks,
Rosegal Customer Service Team