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Roomster

How would you rate Roomster?
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New York
1 review
13 helpful votes
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You don't even need to verify your account on this website to make a review. You simply need the same prepackaged fake review, make a handful of other reviews of the random sites Sitejabber presents you, and click submit! There are plenty of photos of hotel rooms you can use as images off sites such as TripAdvisor. You can also go take random photos off the internet. It's a shame you can use any reverse image search tool to find out they're all fake. Maybe the fake reviewers need to get more creative; the "story" type setup of how horrible their former roommate was gets quite old. Also the "and then I found Roomster" is too. Is Roomster behind this?

Date of experience: April 15, 2015
California
1 review
0 helpful votes
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Charging for a service that is essentially craigslist, or facebook marketplace is ridiculous. If paying customers are the only way you prove their seriousness, or legality, you should really try to obtain money from advertising when you figure out a free way to authenticate a customer's intent to find a rental, and to avoid scams.

Date of experience: September 15, 2020
Virginia
3 reviews
9 helpful votes
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I have an extra room in my place thats been sitting as storage for the longest time but my rent recently went up so Ive been looking to rent it out to generate some extra income. I listed the room on Roomster after a friend suggested the site and Im glad he did. The process was super easy no gimmicks and I was able to find a young respectful student to rent the room. Would recommend to anyone looking to rent available rooms that they have. Havent used it to find a roommate so I cant speak to that part of the site.

Date of experience: January 14, 2015
France
2 reviews
8 helpful votes
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I have an extra room in my place that’s been sitting as storage for the longest time but my rent recently went up so I’ve been looking to rent it out to generate some extra income. I listed the room on Roomster after a friend suggested the site and I’m glad he did. The process was super easy no gimmicks and I was able to find a young respectful student to rent the room. Would recommend to anyone looking to rent available rooms that they have. Haven’t used it to find a roommate so I can’t speak to that part of the site.

Date of experience: January 26, 2015
Kansas
1 review
1 helpful vote
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I just started using the website last night
April 6, 2023

I just started using the website last night. Very user friendly. A lot of clicks are not required. Wonderful interface. Small complaints: a lot of duplicate ads and I think all posters with rooms or places to rent should be required to upload photos.

Date of experience: April 6, 2023
TW
2 reviews
4 helpful votes
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FAST & EASY!
April 30, 2015

I move to New York from Israel, one year ago. I didn’t have good experience with apartment looking. Insane the amount of apartments empty, and how nothing works for you. I no like taking long time looking here, looking there, it is tiring, I work as businessman and no time for nonsenses. Here I put in everything I look for one time, then talking with people is fast part because they see what I want, and I see what they want, and then everything work out like it need to. If you want simple solution, then look on Roomster website you find good results.

Date of experience: April 29, 2015
Florida
1 review
0 helpful votes
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In the past I would say a 5 but its taking forever to find a good roommate. I know FB market place maybe taking some customers and covid situation also but you keep raising your rates you should lower them

Date of experience: December 7, 2020
Poland
1 review
4 helpful votes
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I was impressed with the responsiveness of their customer service and the efficiency of their site. No gimmicks here. Straight up roommate matching. If that’s what you’re looking for this is the place. I created a listing stating I needed a bedroom in a clean, affordable house in a good neighborhood. I ended up finding exactly what I was looking for after some due diligence.

Date of experience: April 16, 2015
Texas
2 reviews
1 helpful vote
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A+ for Roomster!
April 26, 2015

Roomster is the way to go! Just used it in order to find a new roommate for my loft and couldn't have had a better experience on any other website! The whole process from listing to viewing applications and interviews has been a breeze. My new roommate is so sweet and she also had a good experience with Roomster on her end. ALSO I accidentally forgot to cancel my subscription after finding Jenna, and was charged twice and had to request my money back, which was handled within the hour with no issues! All in all, A+.

Date of experience: April 25, 2015
Oregon
2 reviews
2 helpful votes
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I hate moving
January 29, 2015

I hate moving. It is literally the worst thing ever. That being said I love Roomster because it made my transition moving from one place to another so seamless that I barely felt the bite. If anyone reading this is skeptical about looking for a new place because of their fear of moving, know that Roomster is here to help you.

Date of experience: January 29, 2015
Bangladesh
1 review
2 helpful votes
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Dear all brother roomster.com is not a spam. Because if roomster would become a spam then roomster.com never refund the customers money. But many of the customer got his money back. Roomster want to business in market. I love roomster.com.So I tell everyone roomster is great.
Thanks.

Date of experience: September 25, 2014
Florida
1 review
0 helpful votes
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The price is high
February 27, 2021

The price is high. Most sites do not even require a payment. If i quickly find a place with a quality roommate then i am willing to change my review how ever because of the high cost of the pay wall I am starting off fairly dissatisfied.

Date of experience: January 28, 2021
Virginia
3 reviews
27 helpful votes
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My roommate freshman year was awful. It started off with her following me everywhere. Which I was sympathetic too because I knew people and she didn't. She then started to leave old food out and basically make our room unlivable. I mean we had a serious case of fruit flies. And her filth spread onto my side of the room. To make matters worse she smelled really bad. Oh and she stole from me. Not only money and food, but my socks too! It got so bad that I stopped sleeping in my own room. Eventually I decided to move out and found some listings for rooms online at Roomster. So happy I found this site because I ended up paying less for a private room then I was paying for a shared dorm.

Date of experience: January 9, 2015
France
2 reviews
5 helpful votes
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RoomsteR Rocks!
June 2, 2015

Someone at my campus posted an ad on the bulletin board with a link to Roomster and that’s how I discovered it. Went on there without ever hearing about it before and ended up finding a much better place than posted on the original ad :D hadn’t have found it if that person had not posted that so I am stoked!

Date of experience: June 2, 2015
Virginia
1 review
0 helpful votes
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Have good kitchen skills, good customer service with good communication, and I also have good office experience. For my work experience, I work as a professional with no drama with others. Volunteering and fundraising, Competitions, Entrepreneurship, Part-time jobs, Full-time jobs, teamwork, problem-solving, motivation, and time management; are all soft skills that are essential to have in the workplace and are highly valued by employers. Prepare students for the demands and expectations of the working world. Help students make informed career decisions by assessing their aptitudes and interests and exploring potential careers. Improve students' maturity, confidence, and self-reliance. A quick way to determine if a job is considered a professional one is the level of learning required. If the job customarily requires a bachelor's, master's degree, or Ph. D., it's considered a professional job. Professional jobs include teachers.

Date of experience: February 15, 2021
New York
1 review
0 helpful votes
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I would like to call someone from this organization because I have no idea how it really works. Are my notices to people getting sent without my signing up? I did decide to sign up for 7 days to try it out and then would maybe like to cancel. But what benefits do I get for paying for the week? Would notices to people go through anyway?

Date of experience: November 22, 2020
Texas
2 reviews
12 helpful votes
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I have had such bad luck with roommates in the past and have had 3 in the past year! Once again I needed to find someone for one of the rooms in my apartment and I had never tried Roomster before! The process was really easy and I found the website so great to use! Very straightforward and secure! After interviewing 7 different people in a few days, I have finally found someone who is looking for a long-term rental!

Date of experience: May 8, 2015
Arizona
1 review
3 helpful votes
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Major ripoff!
August 31, 2012

Major ripoff! I paid $50 for 2 months to advertise a room in my home. The place I was renting was a great deal and a great setup. I got almost not inquires. When ever I e-mailed a perspective tenant, 95% of them could not respond to my e-mail because they didn't pay $25 to Roomster. I presumed that they could respond to me because I paid the $. I think Roomster does this to keep people enrolled on the site. It costed me time and took me 5 weeks to realize what was happening. This is truly a scam... try to learn from my mistake... don't go with Roomster! I was able to rent using Craigs List in 3 days and had over 8 inquiries.

Date of experience: August 31, 2012
New York
5 reviews
10 helpful votes
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After looking unsuccessfully for a roommate for my new place I came across Roomster through a friends recommendation. The site was super easy to use and there tons of listings for rooms as well as people looking for shares. I signed up for a 7 day subscription and found a roommate within 48 hrs! Highly recommend this site to anyone looking for roommates or a place to share

Date of experience: October 1, 2014
Maine
3 reviews
8 helpful votes
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In Roomster there are many rooms in LA. Any times when I go LA I take help from Roomster.com because its room's qualities are best and peaceful also cheap rates per month. I found the site to be easy to use and straight forward.

Date of experience: October 4, 2014

Overview

Roomster has a rating of 2.2 stars from 4,115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roomster most frequently mention customer service, credit card and read messages. Roomster ranks 2nd among Roommate sites.

service
368
value
341
shipping
168
returns
236
quality
424
This company does not typically respond to reviews