I'm really upset because a) they charge a LOT of money to use site for 1-4 weeks and b) I have sent several text messages to something that is clearly a computer program responding over and over with a link to roomster.com. This company is unethical and I will NEVER give them money. Sad but something better needs to come along.
If you are looking for a solution to your roommate woes look no further! Roomster has a dizzying number of listings ranging across all budgets and types of people there is something there for everybody. I found a great room to rent in a really cozy neighborhood for a great price.
Horrible experience signing up with the 5 day trial. Ur site forced me to use the 10 day trial ONLY. Which is more initial money for your company. It's BAIt and SWITCH. I have over 25 ppl responding. I tired to contact chat cust service and the link only leads you to INtercom to sign up for a chat service on my website. NO HELP at all. Even went to FB to send a message for help. NO response. I am utterly disappointed in the functionality, transparency, and accessibility for help and assistance for this website and company. Very bad business to make a person have to pay more to access their leads. I won't be referring this site to anyone in the future. NOT GOOD!
In a world inundated with scam listings and whatnot Roomster sets the bar above the competition. Their site is easy to navigate, their subscription rates are affordable, and there is no shortage of quality listings available.
I have tried using this service a few years ago and it was great! This time my email came up as if I had never used the service, so I had to start it all over again. Unfortunately, I never got the email verification after many attempts. I tried to correspond with the chat (window person) for authorization to email; got nothing. So I updated my membership and hopefully this will work.
I was living with 3 boyfriends who I knew from college and two of them had their girlfriends over all the time so the apartment was getting really crowded! After finishing college and starting working this became too much for me to handle so I decided it was time to move on. I had heard really good reviews about Roomster but had never actually experienced it first hand. I decided to try it out and I found some really great options on there and in the end decided on a great place with 2 like-minded people. I couldn’t be happier!
I am Mark L. Harlan. I recently needed to find a place to live closer to my job because my morning commute was causing me to be late almost every day. I found Roomster through a web search and was surprised at how many rooms they seemed to have listed. I registered for the site, which was really easy, and found a really comfortably sized room for a great price 15 min walking distance from my office!
STAY CLEAR OF ROOMSTER! The whole website purely revolves around deception and ripping you off, after filling in a huge and mostly pointless form you have to pay to use the service then the real joke is that its worse than all of the free ones like spareroom.com and easyroommate! Absolutely useless website for what it is then on top of that they automatically set you up with a direct debit and charge you double the starting price every month - all without telling you! Don't know about you but i'd call that fraud. You'd be an absolute idiot to use roomster and you'd be guaranteed to be ripped off, this company should be shut down
Beware the Bait and switch. This company was not honest with me and did not readily disclose their practices of asking you to pay and then putting you on a higher monthly fee for a mediocre service. Avoid Avoid Avoid.
I'm reporting them to the better business bureau.
Roomster helped me find a room. I take exception to the opt in where my credit card is automatically charged $29.95 after the duration of time I chose to pay for had expired. If I paid $15.95 for 15 days, I should at least be re-upped at the rate or lower. Automatically charging my card for $29.95 without my expressed permission is aggravating at best. After the 15 days I purchased the account should revert back to the free membership level.
I am glad to hear that we helped you find a room, but just to be clear we are very upfront that Roomster is a subscription service, which can be canceled at anytime, stopping all future renewals. We had you sign of on the terms of use 3 times to create a subscription and send emails and notifications both on your logged in helpdesk and whatever email address you supplied to us. If you contacted our 24/7 customer service support with your issue a pro-rated refund would have been issued, no questions asked. Did you contact us?
I've found several potential roommates on Craigslist.com. They then referred me to check their link on roomster.com, but their links do not lead to these particular listings, only to general search pages.
I am a huge yoga addict and I go to the studio almost every day to get myself straightened out. My instructor told me that there was an extra room in the studio that used to be used as a meditation room but not many people were signing up for that class so he was looking into other options to see what he could do with the room. I suggested he rent it out on Roomster, I used it to find a roommate for my place when I moved here, it’s a really great site and an easy way to list rooms for rent. A few weeks after listing the room he found a really sweet girl to rent the room and it seems to be working out just great.
I appreciate this service, it appears very well thought out. I've had difficulty using the online app however. The upload ribbon was ineffective, so I had to use the mobile app to add photos to my post. I also lost my first attempt at a description after I adjusted the browser window size... very frustrating. Other than that, I think you're really onto something here.
French student with an internship in chicago I wanted to find an apartment for 3 months, during my free version I got many "messages", in order to see them I had to pay a subscription (1 week = 7$). However when I had this premium account: only scam messages... "send the money to the family lawyer..."
Moreover after this week of subscription, no more news, no more emails... But of course when you pay for 1 week in premium ($7) you also "subscribe" to a subscription of $25 per month without seeing it! It's a nice theft, a site where you will only find scams!
I advise you not to run away!
Many times these reviews are one sided. People say whatever they want. Please note that François Bestué Received a refund within minutes of contacting us. His review suggests that he did not know anything about purchasing a subscription. (which as an FYI can be canceled at anytime) screen shots are below. You be the judge.
All Roomster subscription charges were authorized by you at the time of purchase and a receipt was sent to you with instructions how and when to cancel to avoid any additional charges.
- Payment Screenshot: https://www.roomster.com/user/paymentscreen/RFZ0dTlWaEJBMGxqcWIyMXA1NnJ0UXlXbDh6UkxTK2I=
- Purchase Receipt: https://www.roomster.com/user/receipt/RFZ0dTlWaEJBMGxqcWIyMXA1NnJ0UXlXbDh6UkxTK2I=
- Billing History: https://bnc.lt/diNm/whBnNyqkSI?path=settings
If you "Cancel Subscription" (https://bnc.lt/diNm/whBnNyqkSI?path=settings) you will have full access to your mailbox for the duration of your paid period, but it will not be renewed.
Our visual tutorial (https://www.roomster.com/tutorial) is available to view the process of subscribing and canceling.
I need an option that says no pets. I have no idea how to search for other people in a meaningful way - there's so little to do. I also had trouble with my email, because there's no password reset and apparently someone has my email registered but I can't resolve that issue with a password issue, so now I've had to use a 2ndary email account with my phone number (which hasn't changed in 17 years)... Also adding the pictures was weird, if I click the + sign on a graphic, it removes the primary photo label. Pictures are sideways if they are portrait instead of landscape. That was in the first 5 minutes of use... willing to try this out, not very confident based on experience so far.
Saw an ad for Roomster online and gave it a try. Signed up for a 3-day subscription and decided it was not for me but I was very impressed with how easy their site was to navigate and the number of rooms they had listed.
I don't ever see in such of this website like Roomster. This is a wonderful website in USA. Roomster helps me to find out any room as I needed.And many of room's cost are very cheap. I renting my room with in 10 days and this is possible only for roomster.com. So I am very pleased with Rommster.com.So I want to give Roomster in 5 star and I always use Roomster.com
Really appreciate the fact that Roomster offers tiered subscription plans so you can choose the one that works best for you. I purchased a 15-day subscription and found an amazing room to rent couldn’t be happier!
Having to pay for messaging brings the experience on this site way down. The process of making my listing was also confusing and some important info was automatically removed from my listing including measurements of the room I'm offering.
This opinion comes from a website developer - Roomster is an absolutely horrible website experience. Nothing is clear on the website for me to understand how this works. I search for rooms, think I'm looking at a room in my zip code only to see after clicking on the listing it's 40 miles away. If I wasn't so desperate to find a room I would never be on this site. It sucks. Period.
Answer: We do not post on Craigslist and do not spam or send any messages like this.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: These are untrue statements. We have asked our many satisfied customers to post their positive experiences about Roomster to counteract the negative, and mostly untrue statements posted about us. If you notice that Sitejabber has negative reviews of almost every company doing business in the united states. If it was all true, there would be no business left and everyone would be out of work. People never write good reviews, people love to be negative. Its sad.
Answer: Hi Aminah, Roomster did not post that ad on Craigslist, we did not create that link and there fore we can not offer support for it. This looks to be one of our affiliates, who should not be doing this. We will be removing this person from our affiliate program. Thank you for bringing this to our attention.
Answer: That makes little to no sense. Undeleted? What does that even mean? N you want to create an account after you deleted it? Go ahead.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Roomster has a rating of 2.2 stars from 4,115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roomster most frequently mention customer service, credit card and read messages. Roomster ranks 2nd among Roommate sites.
We are sorry that this reviewer feels that we charge too much, We think that Roomster is very affordable offering rates at $5.95 for 3 days, $14.95 for 15 days & $29.95 for 20 days of service. All the customer service, servers, designers, engineers cost money and the fees that we charge allow us to maintain the excellent service that Roomster Customers have experienced for the last 12 years! As for the text messages, We are unaware of what this is all about and deny and involvement!