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Roomster

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Colorado
4 reviews
7 helpful votes
Follow Robert S.
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My little brother is going away to college in the next two weeks and we found him an amazing deal on a room share through Roomster. The college wanted a ridiculous amount of money for their housing program but we found a much more affordable alternative with Roomster. If you are looking for a good priced room to rent this is the site for you.

Date of experience: January 18, 2015
Texas
1 review
39 helpful votes
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Scam City.
October 25, 2018

I tried the five-day Roomster trial. I live in New York City, so I figured the site would have some legit listings as it can be a tough city to find housing. For every one real listing there are 15 scam listings. I'd also like to note that there are not many real users / listings on here.

I wish Roomster would take an active role is cleaning up the false listings. You can tell they are fake because 1. The rent prices are insanely low 2. The user immediately asks to chat with you via email and tells you he is out of town for his job and you can wire him the monthly rent.

I'm only out $7.95 so it's not the worst thing in the world, but I would not recommend this particular site. Instead, I had success with the Roomi app and Spare Room.

Date of experience: October 22, 2018
Bangladesh
2 reviews
3 helpful votes
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My son recently left to college and we found a great apartment for him near campus that was more affordable than on campus housing. We used Roomster to find him a roommate and I have to say it was possibly the easiest thing we did throughout the entire college process. Very easy to use and their customer service was extremely helpful and insightful, highly recommend.

Date of experience: October 10, 2014
California
1 review
3 helpful votes
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You need to pay 5 bucks to see any replies or messages from your post for 3 days (3 day subscription) and don't be fooled, after the three days if you have not canceled your account already they will charge 29.99 to your credit card on file without checking in with you or asking permission!
Unethical, should be sued by everyone this has happened too

Date of experience: December 31, 2012
Indonesia
2 reviews
1 helpful vote
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I needed to move out of my previous apartment because I decided to get a cat and there were no cats allowed. I started asking friends if they knew of any vacant rooms. I had no luck until I went on Roomster. What made it so great is that I actually was able to put an ad up and specify everything that I needed, e.g. someone who likes cats! I was so happy when this guy replied; he was looking for one more person and the owner allowed pets! They were all really excited about having a pet so it couldn’t have gone any better!

Date of experience: May 13, 2015
Spain
1 review
8 helpful votes
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Fantastic website for finding Rooms & Roommates!

Roomster is an awesome website that helps to find choice-able Rooms & nice, clean, responsible Roommates around the world. I was seeking a Roommate & I found one already by this wondering website. That's why I just giving 5 out of 5 stars.

Thanks allot Roomster.

Date of experience: September 23, 2014
Arizona
1 review
11 helpful votes
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Amazing experience
February 16, 2018

I think it was more fate then anything, however, I had nothing but a positive experience with Roomster. The automatic renewal after the 5 day trial happened to me, but it was my fault for not cancelling the service. The site prompts you to create a short bio. This is very appealing when you are going in blind. The site allows you to do quick searches based on amenities you are looking for. I met my now current roommate for happy hour before seeing the house. We instantly clicked and the house was even more beautiful in person. We set a move in date, continued to hang out, and now we are roommates and dating. I am probably biased because I found the love of my life but overall the website and experience was a 10 out of 10.

Date of experience: February 14, 2018
California
1 review
3 helpful votes
Follow Chris C.
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I signed up for this website mistakenly, they charged more for their service than advertised, their database was defective and refused to update my location, there are dozens of ghost profiles, and the customer service is even worse than their program.

Date of experience: January 11, 2013
Turkey
2 reviews
8 helpful votes
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It's worth it...
May 24, 2015

You can find the greatest people on here and can make some extra cash. I first heard about this from my mom and it is awesome! I have used this for when I went to Belgium and France this year. When traveling for long periods of time definitely worth renting out your room in the meantime. It just makes sense to make some money if you can.

Date of experience: May 21, 2015
California
1 review
0 helpful votes
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Well, it's so tough out there right now what with the covid and everything. I hav e been vaccinated 2 times and feel great about all it does. I see the gyms are opening up ( thank God) so maybe the housing will too. It's just been so frustrating so far. I am a great, fun, clean to a fault GWM and I hear from nobody. Why? Can't tell you. I don't run long on the texts cause they get redundant and boring so I try to keep it inviting. I hope to hear from
someone in my price range 500-550. So we'll see. Thanks here *******295

Date of experience: April 1, 2021
Michigan
2 reviews
0 helpful votes
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Wish there was better ways to contact people without paying. The map sucks as it's not clickable to see a better view of your location. Hardly any of the listings have actual descriptions, or how many baths, rooms, amenities. I'm just giving this a quick shot hoping to find something.

Date of experience: September 3, 2020
California
1 review
2 helpful votes
Follow deborah b.
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Very very disappointing
December 4, 2021

Don't bother looking for a room on here. There's only perverts messaging that they want to share a room for free etc. loads of scams on there and the customer service is not helpful at all! Just got charged 23 euros after 5 days without a reminder, eventhough I don't feel safe using their website to find a room. But they refused to refund me. Very sad

Date of experience: November 4, 2021
New York
1 review
0 helpful votes
Follow julie O.
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I dont like that i take the time to make a listing and then AFTER the fact I find out I have to pay to receive messages, not cool. Also the search function for finding roommates is weak, I can't narrow down who would be a good candidate, the location under each roommate - I dont even know if that is where they are now or where they want to live, it is not clear. Also the questionnaire for setting up a listing is poor, for instance is asks if i am male or female when actually in my apartment there is one of each gender and there is no option to choose that. Weird.

Date of experience: February 25, 2021
Germany
2 reviews
9 helpful votes
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Have used roomster a few times before, some successfully and some not, but it always has been my first stop to find out where to next. Also helped my parents find a new place when they decided to uproot to the city now that they no longer have us kiddos in the house. You could say they are a picky couple, but then again at their ages of 63 and 67, who can blame them. Nonetheless we managed to find them a match from heaven. There are some great finds out here.

Date of experience: September 30, 2015
Illinois
1 review
3 helpful votes
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F*cking a$$holes!
February 10, 2014

F*cking a$$holes! I initially purchased a trial for 5.95. I turned around three days later and they charged me $29.95 renewal fee. I'm on the phone with chase now disputing the charges since the "24/7 Support" at roomster is a $#*!ing joke! Be very cautious people! It's a rip off and a scam!

Date of experience: February 10, 2014
Illinois
1 review
0 helpful votes
Follow Anna P.
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The website is fairly user friendly, a new should spend some time familiarizing themselves with how it is laid out, once that is know their tools for finding roommates or rooms is good.

With that being said, their selection is not very big. And I suspect it is because of the high fees for subscriptions and the fact that the fine print is elusive and tricky, charging for future subscriptions. Beware! I have experienced this problem twice now in a three year period- a recurring problem they will have to face if Roomster would like to see more users, in my opinion.

Date of experience: October 15, 2013
Illinois
2 reviews
17 helpful votes
Follow n c.
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I posted an add on Craigslist looking for a room and have been constantly spammed by bots with links to this bogus site. In less the 4 hrs I have received over half a dozen spam texts with links that lead to roomster.com. Any company that employs such methods is one to avoid completely. If they are willing to use such tactics just think about what they will do with your credit card info if you sign up for this bogus site

Date of experience: November 20, 2014
John S. Roomster Rep
over a year old

Just to be clear. We absolutely do not spam anyone, do not send any text messages and do not employ anybody that does. The above comment is absolutely untrue.

Algeria
3 reviews
12 helpful votes
Follow Greg D.
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Best housing website evvvveeeeeeer! I had never used it before and am thrilled I tried. I was in a very stressful situation and needed to find something A. S.A. P. You get a lot of responses, just saying - be ready! Happy that I got my stuff in order and now, I'm living now with two awesome people. Will be using again for sure.

Date of experience: June 1, 2015
California
1 review
0 helpful votes
Follow Conrad M.
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My navigation skills on Roomster are not yet up to speed. I must spend some time in my search before I can give a knowledgeable opinion. And if I'm blessed I won't have the experience of being familiar with navigating your site as I'm looking forward to contacting Kate from this site and going to have a look at her room for rent. Although I appreciate your service very much. I have a few stories of being judged and disrespected by renters on Craig's List. Oh well!

Date of experience: May 4, 2021
New York
1 review
12 helpful votes
Follow Patti B.
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Required to upgrade to paid subscription to interact with listings. Listings on Craigslist respond register with Roomster and we can communicate safely. Roomster offers nothing by way of screening listings or seekers of roommates. A complete waste and the process for cancelling is painful and almost impossible >>>>> HATE IT!

Date of experience: April 15, 2015
John S. Roomster Rep
over a year old

This review is really unfair, and not very nice. I am sorry that you are not interested in paying for your service, but we offer a much better user experience then free message boards and every user is authenticated by social login like, Facebook, Twitter, Linkedin, instagram and google+. Being able to research a potential roommate using third party validation adds a lot of value. And as an FYI canceling your account is as simple as pressing "delete". Taking the time to leave a bad review like this is just bad energy.

Overview

Roomster has a rating of 2.2 stars from 4,115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roomster most frequently mention customer service, credit card and read messages. Roomster ranks 2nd among Roommate sites.

service
368
value
341
shipping
168
returns
236
quality
424
This company does not typically respond to reviews