Right Cars

This is a typical bait and switch scam. To start with, they don' meet you in person, its a virtual agent. There are many signs that say that one is not allowed to record the interview and they wont confirm the final rate for the car until you show them all your credentials, including the credit card.
They promise a price and then they nickel and dime you with the insurance and the tolls where a reservation that was supposed to be $9/day goes to $15/day more for insurance and $17/day more for tolls; the final rate per day ends in more than $40/day
When I threaten to report them to Car Rental, they cancelled my reservation on the spot.
I can't understand how a company like this is allowed to operate in this country.

Book a car online for 3 days, after arriving to pick up the car from the airport, I was told it would be over $700 more than I had already payed them online. They were rude and said oh well and refused to refund my money, save yourself some stress and go to enterprise or Avis.

I travel often and I have seldom ever had such issues with a rental car company. They are rude, unhelpful and bordering on unethical in their business practices. The low price offered gets you in the door, but then the full court press to upcharge you on insurance and toll pass. Presenting my proof of insurance card indicating full coverage was for them insufficient. The representative wanted to see the policy showing I had current liability insurance. Who carries their full policy with them on a trip. Everywhere else the card indication current full coverage is good to go, not with these clowns. They are 100% ridiculous. Terrible.

We rented a car for 4 days at Right cars
George checked us out
He claimed that there is a small scratch at the bottom of the front.and charged us 225 euros for that damage. The scratch was very minor and I am sure it's not us, how ever we took some pictures before but not from the bottom of the car.
It was a very bad and frustrating experience
It was clearly cheating and I wouldn't recommend this company.

Right car does not post upfront pricing. Unlike other car rental companies what you see is not what you pay for. Our auto insurance is very good full coverage insurance, even when provided with proof my husband was told he had to pay $400 more for their insurance. It is not fraud because those charges are in the fine print. AVOID right cars at all costs! It's a scam. Maybe customers should get together and file a suit against the company to expose their shady practices. At the very least notify the BETTER BUSINESS BUREAU.

Terrible. No person at their shack of a location. You have to use a dingy computer screen to talk with someone in a different country. My flight was delayed so they said I should go outside and use the website to try to book another car. No help from computer person.
For a refund of my prepaid car you have to SEND A PHYSICAL LETTER to their UK address and it must arrive within 5 days or again they keep your money.
Wish I'd checked reviews prior instead of just trusting expedia.
If you decide to try them, I highly advise not prepaying. Better yet just use a reputable company.

We rented a car from Right car rentals in Crete, Greece. Me my pregnant wife and my toddler were very excited for our trip. Our flight was delayed by half an hour, we got to the car rental place at 10:20 pm and we're charged 40€ for getting there after hours. Additionally they had horrible service and were simply unkind. When we got back to return the car on the back black bumper on the car they LITERALLY made up a Dent. There was nothing there it was plastic it wouldn't have dented it would've cracked. Nothing. We were running late and had no say and we're charged an additional 200€! Do not use this company. It's not worth it.

Terrible company to rent from. Negative five stars! They knew exactly when we arrived in Greece yet they canceled our two reservations due to "no show". And no money refunded! Never again! And Apollo that we had to rent from instead was no better

I would give this place 0 stars if possible. You. An only deal with employees on video screen once you get to the pick up car location. It's extremely impersonal and for no reason they canceled my reservation as they tried putting a deposit on my credit card and it was declined. I offered another credit card (even though the credit card I gave them had more than enough credit). They said they couldn't do it and canceled my reservation, and said that I couldn't make another reservation for 6 hours. They could care less I was stranded without a car and had to Uber to my hotel. Also they wanted to keep my money on top of it. I called Expedia and was able to get my money back. I have never come across a more poorly run business.

DO NOT RENT FROM HERE! The price is misrepresented and the agents will lie to you. This business should be reviewed by the better business bureau and federal US law. Paid for the car up front and then was required to buy insurance that covered nothing for double the original price.

We'd reserved a car from Right Cars rentals. When we got to the airport their shuttle didn't show up. No one answered the phone numbers provided by them. Calling several times, and no success! It took us more than 3 hours to find the shuttle to the rental cars location. When reaching there, the rental car company- Right Cars- which had no agents available, and all process was being done virtually, said that my 6 year old kid has been set as the driver! And there is no way that they change it. So they canceled the booking and booked another cars twice as what we were supposed to pay originally. After more than 4 hours, with two little kids we could get the car. And can you believe it that they did not send us the refund. So after such a hassle they actually charged us 3 times of the actual price! Right Cars the worst ever. This was the first time that we had such a terrible experience with a rental car company!

We rented a car for 2 weeks out of Orlando Airport through Expedia. Aside from a very long wait for the shuttle to the off-airport rental counter, when we got there we were gouged for extra fees of $8.25/day for a toll transponder. This was never disclosed in the rental terms. The excuse was that we were from Canada and might not pay toll charges. They also keep your deposit and refund it eventually instead of destroying the credit card slip when you return the car. Expedia was useless when I called them from the counter and subsequently hid behind a general disclaimer that there might be additional charges or taxes at the pick-up location.

I rented a car for 7 days at Miami airport from Right Cars.
I was not allowed to use my own State Farm Insurance (other rental companies always have allowed me). So had to pay extra for that.
I had my own Sun Pass and was not allowed to use that either so charged for that also. The girl was rude and had a bad attitude saying to me "It is your choice to rent here, if you don't like it just cancel!"
Obviously I was in a corner so to speak and had no option but to pay the extra charges which bumped up my daily rate to $38 per day. Not the cheap rate advertised. Won't ever use them again!

I paid in advance, when I got to the airport no one ever heard of them. I had no pick up. I waited over 2-3 hours while on the phone with plum benefits who help me make this arrangements. I had to Uber myself to the offsite car rental location to only find 2 computers…they are humanless…how convenient….come to find out they wanted my credit card asap before I was told what additional charges were and why. I also noted a sign that said there would be charges of over $1000 - $2500 for a deposit. That's when I ran my $#*! out of that place and Uber myself 2 hours to my ultimate destination. I got lucky because based on the reviews on BBB they know how to rack up fakes charges….DO NOT USE THEY ARE SCAMMERS…RUN NOT WALK…

Save yourself the frustration and time.
I booked through Priceline for my trip In Orlando and was scammed as well as the other other three parties in the office as well. They don't even have human beings in the office, it's all on computer where you talk to someone live and just get lied to straight to your face. Advantage car rental then go our service after declining all the extra fees right cars tried to pin on us on arrival even though when booking, the receipt read $0 due at pick up.

We rented a car from right car rental in Ft lauderdale, they want$300,000.00 in liability which is unheard of, terrible customer service then the refund of 300.00 I didnt receive for 4 days called the local office and the forgot to submit it, they had no intentions of ever refunding me, we then e mailed corporate just to have another rude person! This company is a scam and never trust them, Ive never written a bad review on any company but I will right as many as I can about this company and its horrible customer service

Don't rent from here. They charge you a 3rd party liability charge of $90 and are unwilling to work with you regarding this. I rented from Houston and then you're somewhat stranded as they're not located at the rental car shuttle area.

We'll see if they try to charge me more for returning a car in perfect condition.

I paid down a deposit of $45 flight was canceled was told my reservation was good till the next morning only to get there and be told I have no vehicle by someone on a tv screen, no actual people at their office now I have to try to get my $45 back.The phone numbers they sent me were useless I had to google search to find a phone number. I'd never recommend this company to anyone period

Outstanding service!
Easy and simple and right up there with the elite car rental companies.
I recommend you try this one before you go to the other's!