suzanne c.

I would give this place 0 stars if possible. You. An only deal with employees on video screen once you get to the pick up car location. It's extremely impersonal and for no reason they canceled my reservation as they tried putting a deposit on my credit card and it was declined. I offered another credit card (even though the credit card I gave them had more than enough credit). They said they couldn't do it and canceled my reservation, and said that I couldn't make another reservation for 6 hours. They could care less I was stranded without a car and had to Uber to my hotel. Also they wanted to keep my money on top of it. I called Expedia and was able to get my money back. I have never come across a more poorly run business.