business logo of Revolve

Revolve

revolve.com
casual, evening & party, lounge, general men, womenAge 13-18, 19-25, 26-45
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About the Business

REVOLVE is home to the world's most-coveted designer apparel, shoes & accessories from Lovers + Friends, For Love & Lemons, NBD, Free People, Joie + more.


revolve.com
+1 888-442-5830
USA
Revolve is part of Revolve Group
Founded in 2003
Clothing item from RevolveFashion apparel by RevolveMerchandise from Revolve clothing lineRevolve fashion product

Business Highlights

General

Parent Company: Revolve Group
Year Founded: 2003
Target Gender: men, women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (California)

Returns

Return Policy: free
Return Instructions: items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: casual, evening & party, lounge, general
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, XXL, 0X, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: chat, phone, email
Support Phone: +1 888-442-5830
Support Email: sales@revolve.com

Payment Options

Payment Methods: card payments, financing
Buy Now Pay Later: Afterpay, Klarna

How would you rate Revolve?
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Reviews Summary

Revolve has a rating of 4.1 stars from 1,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Revolve most frequently mention customer service, fast delivery and great experience. Revolve ranks 32nd among Women's Clothing sites.

service
262
value
61
shipping
59
returns
18
quality
59

Instant Feedback

34,053 reviews
California
1 review
4 helpful votes
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Don't shop here. Poor quality in merchandise. Cheated me out of a return. I returned both items and they claim only one item was returned. Never purchase with them again.

Date of experience: March 21, 2018
Candice L. Revolve Rep
over a year old

Hi Linda,

So sorry to hear about the negative experience! Can you please message us with your order number or the email address that you used to purchase? We would love the opportunity to look into this further for you.

Best,

Candice
Team REVOLVE

GB
2 reviews
0 helpful votes
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Fantastic collection
June 20, 2024

This is the 2nd time I have bought something from revolve. I absolutely love the service and the quality of the products.

Date of experience: June 20, 2024
Missouri
1 review
9 helpful votes
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Insider perspective-they only care about the $$. They don't offer their fulltime employees personal benefits such as medical insurance. Most employees in the warehouse are workinng over 50hrs/week at minimum wage. The warehouse staff is predominately ESL workers, who supervisors feel they can threaten with their job in order to bring stats and production numbers up. They even offer "happy hour " on site to employees and will have free lunch Thursdays to try and compensate for lack of employee care. No raises, vacation or PTO given. Lack of commu nication by management and HR. Supervisors rather threaten employees than get HR involved, high t urnover rate. Over priced items, that their own employees wouldn't even be able to afford.

Date of experience: April 4, 2014
Texas
2 reviews
0 helpful votes
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Easy, efficient, easy
October 20, 2023

Easy, filters work, and I can resume my previous spot when browsing (vs some sites that jump back to the top), the quality of clothes is refreshing, fast shipping, easy returns.

Date of experience: October 20, 2023
Colorado
4 reviews
3 helpful votes
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Great service
October 19, 2022

Great service, product arrived really quickly, will certainly use this company again. Very happy with service I received, super speedy delivery, well packaged.

Date of experience: October 19, 2022
New York
1 review
0 helpful votes
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Perfect size and weight for travel
September 13, 2023

As said in the title of my review, this dryer is well sized. I can easily fit it in a small shoulder pack for overnight and strong enough for week long trips.

Date of experience: September 13, 2023
Mexico
1 review
2 helpful votes
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Not a single confirmation order, no emails, absolutely lack of communcation. I was on holiday and then... Order status CANCELED, because of credit card, impossible since they've tried it and I have more than the amount necessary.

The customer service is OK, they are friendly and told me that they'll let me know when they have the product again... but at the end, I don't the have the product that I want when I want and paid for it>!

Very dissapointing

Date of experience: March 1, 2016
Candice L. Revolve Rep
over a year old

We are sorry to hear about the issues that you encountered with your order. Can you share your order number with us? We would love to check further into the issues you had to see if there is anything we can do to rectify this for you.

Canada
1 review
0 helpful votes
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Damaged or flawed items
May 7, 2024

Green dress had snag and no tag on it like it was used goods. Shoes were not even close to the picture and non wearable. Quite confused as not experienced this with orders before.

Date of experience: April 23, 2024
Tennessee
1 review
1 helpful vote
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Love Revolve!
August 12, 2018

Everything I get from this website is amazing. I especially like shopping on the sale and clearance category because I can fine top quality clothing items at a great price.

Date of experience: August 11, 2018
Texas
16 reviews
1 helpful vote
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All sizes are available.
October 30, 2020

This is definitely the place we were looking for.
The whole assortment has a clear description of positions and beautiful photos.
All sizes are available.
Delivery times are strictly observed.

Date of experience: October 30, 2020
Australia
1 review
4 helpful votes
Follow Katie F.
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Revolve obviously have completely inept accountants as they are unable to refund the GST paid on items when you return them. So as a customer I am out of pocket by $200 as they can't figure out how to return the GST. This sales tax will then be charged to the next person who buys those items but the ATO will only receive one lot of sales tax, Revolve making a nice little profit out of the new Australian law.

Date of experience: August 23, 2018
Candice L. Revolve Rep
over a year old

Hi Katie! Sorry to hear about the trouble you are encountering with your refund. If you do not mind, can you please message us with your order number or email address? We would like to follow up with our team and make sure you get taken care of. We appreciate your patience!

Best,
Candice
Team REVOLVE

Colorado
18 reviews
37 helpful votes
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This is one of my go-to online stores. Fashion forward clothes and great service! They offer free shipping both ways. Plus their customer service policies are fair and reasonable.

Date of experience: July 7, 2018
California
1 review
0 helpful votes
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Superb!
June 25, 2021

I am a regular customer on this site.The service is always high class! The closes are of the best quality and they often please regular customers with generous discounts.

Date of experience: June 25, 2021
California
1 review
0 helpful votes
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What a surprised!
May 1, 2024

Quality product. The item I got was not pricy. But Revolve products are pricy.
Quick shipping. Easy return.
Fast customer service.
Awesome experience 👏

Date of experience: April 21, 2024
Virginia
1 review
0 helpful votes
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Very good selection of clothes and accessories. Shipping is extremely fast. Returns are easy, although it may take a while to process. Customer service is friendly and helpful.

Date of experience: October 29, 2015
California
1 review
2 helpful votes
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The people are nice, if you can get in contact with them. Obviously the right hand doesn't know what the left is doing, so expecting that communication once will result in a positive outcome would be a poor assumption.

Their original shipping is quick. I must live fairly close to the shipping hub. However, the item I received was defective. You cannot request return online, instead you must use the paperwork they send you to return the item. Considering how quickly it arrived, I'd assume it went back equally as fast. But nothing updated online. Took days before I received an email stating they got the package, then nothing... crickets.

Finally, tried calling. They make you answer a bunch of ridiculous questions and threaten to put your information into a "sweepstakes" while you're on hold. I didn't stick around long enough to see if that had real people working for them.

Then, went to their "chat" option. First person said I'd get an email update later today. Then the I receive an email for a refund, not a replacement of said defective item. So again, back to chat. Waiting forever to see what the heck is happening. They will send me the item and remove the refund. I'm curious to see if the "charge" for the item shows up on my account before the money from the first purchase is added back into my account. I'm not thrilled with their playing with my bank account, not reading or following instructions on the return, and having awful customer service. Overall, will not use them again.

Date of experience: September 29, 2015
Candice L. Revolve Rep
over a year old

We are so sorry to hear about the bad experience! I can see that our team was able to resolve this for you and your exchange item will be shipping out later today. No additional charges have been issued to your card and the refund that had been issued by mistake has been canceled. When you dialed us, did you dial 888-442-5830? If so, you will hear a Revolve Clothing greeting and you can make the menu selection to speak with our customer service team. Perhaps you dialed 800 rather than 888? In any case, we are terribly sorry that you had trouble reaching us by phone. We promise to make your next experience a better one if you give us the opportunity!

Texas
1 review
0 helpful votes
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Great experience
June 13, 2024

I ordered and it told me 2 day shipping and really I had received it in 2 days. I think it's incredible how fast shipping is and the quality of the package is great.

Date of experience: June 3, 2024
Switzerland
2 reviews
0 helpful votes
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The transcription from US Sizes into EU sizes doesn't match exactly. I have ordered the booties in US 8,5 and expected to receive them in EU 39 but I got EU 40. A bit disappointed as they are really nice.

Date of experience: October 13, 2023
New Zealand
1 review
0 helpful votes
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Excellent
May 13, 2024

Staff were very helpful and quick at sorting out an order error I made. Shipping was incredibly fast and the product was as good as it claimed to be. Great experience, would recommend revolve to all

Date of experience: May 3, 2024
Florida
1 review
0 helpful votes
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Revolve
May 15, 2024

I always have an excellent experience and primarily only shop from you guys! Everything is always great, responsive with customer service and helpful! Thanks for all you do in your company

Date of experience: May 5, 2024