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RevolutionGolf Reviews Summary
RevolutionGolf has a rating of 2.9 stars from 194 reviews, indicating that most customers are generally dissatisfied with their purchases. RevolutionGolf ranks 2nd among Golf Clubs sites.
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I just received (8/30/19) an RJ19 golf bag - It was supposed to have 14 fully lined sleeves for the clubs - Nope NOT True - It has one slot fully lined sleeve for the putter, 9 outer slots that have no lining, 2 inner slots that share a lining and another 2 slots that share a lining - If you are looking for a bag with 14 fully lined slots, don't waste your time - Go somewhere else.
On 08/16/2019, I spoke to your rep Austin because my ordered golf gloves for my left hand arrived for a right hand. He agreed that the order was incorrectly sent and it would be replaced with the correct order. He indicated that I would be e-mailed a return mailing label for the incorrect gloves. I haven't seen that yet and I hope that it does not slow down my replacement order. I guess we'll find out! Gary L
Thank you for your review of Revolution Golf! We are so sorry to hear your order was filled incorrectly, but glad to hear that Austin is on it! Please reach out if there is anything in the future we can help with!
I purchased the new putter and was unhappy with the hieght of the putter. I inadvertentantly ordered the wrong size. I reached out to see if I could return it and order the coreect size ad was provided an RMA # and asked to ship it back. I am currently awaiting the replacement putter. Smooth and easy to complete the process.
Thank you for your review of Revolution Golf! We know it cab be tough to buy a golf club you have never used before so we try to make it as painless as possible!
As stated before I have not received an email from you guys since July 9,2019. I love the instructions, and the tools you provide to improve my golf game. I have called once before and still have not received any emails. Just let me know what I have to do to get back on your email list.
Thank you for the great review! We are sorry that you are not receiving the daily emails from us. We will send you a direct message to get your information to further assist.
I needed to return a product and found the customer service to be very responsive and helpful. The way it is supposed to be! Thank you Skylar and RG.
Thank you for your Review of Revolution Golf! I'm glad that we could provide the customer service experience you were looking for!
I called Revolution Golf for some information about a golf club and was shocked to discover that the customer service rep new all of the answers. That's not my normal experience with a company's customer service.
Thank you for your review of Revolution Golf! We are pleased to hear that your agent was able to assist with all inquiries. Always feel free to reach out if you have any other question or concerns.
Was looking at a product and special offer I received via email. Your representative Alex was very patient and helpful answering all my questions and concerns. After all his time and help I purchased the items and was very satisfied.
Thank you for your review of Revolution Golf! We are very happy to hear Alex was able to assist with your purchase. Always feel free to reach out with any questions or concerns!
I communicated several times with "Billy" each time he gave me additional detailed instruction on how to use the rangefinder. I have used a rangefinder for more than 6 years. This just would not operate the way it should. It kept giving me readings behind the pin and would not "find" the pin. It was really frustrating to use. Finally, Billy agreed to replace this unit with a new one. I am now awaiting the new unit. I hope the new unit works as well as my old Bushnell did.
Thank you for your review of Revolution Golf! We are sorry to hear that you are having trouble with your rangefinder, but we are always looking to assist. Please let us know how your replacement works out!
I contacted customer service about an order/tracking number which I could not process. The tracking number directed me to Fed Ex, with no information (not found). After several days w/o results, I contacted Revolution Golf, who tracked my order, sent me a link to follow for tracking. The issue was that it wasn't a Fed Ex number, but DHL. The agent was very helpful in tracking my order and sending the correct link to me.
Had no problem with a return. No questions asked and immediate refund given upon receipt of merchandise.
Thank you for your review of Revolution Golf! We are happy to hear that your return process was a breeze, let us know if there is anything else we can do for you!
Alex explained all the aspects of the different shafts and return policy should the TLess driver not be right for me. Only minus was waiting on the phone too long for a rep to answer. Probably too many customers! Anxious for club to arrive.
Thank you for your review of Revolution Golf! We are glad to hear that Alex was able to help you out with your Teeless purchase, he is one of the best! In regards to the wait time, we understand your time is valuable, so if you find yourself waiting on our line for longer than you would like, please feel free to take advantage of our callback feature, it will hold your place in line and an agent will call you back as soon as they become available!
My wife ordered an RJ Deluxe Cart Bag on May 20,2019 and it was supposed to be Father's Day gift. We kept looking for the bag for a period of time and finally contacted RG for an answer. After two emails, we were told the bag had been out of stock and would be sent as soon as possible. Well, "as soon as possible" turned out to be delivery in 31 days, today the 21st of June. I am not unhappy with the bag, it is very nice and I think I will enjoy it for a long time to come. I am unhappy with the lack of communication from RG and RJ Golf in that it took them over two weeks to even tell me the bag was out of stock when it was ordered.
Thank you for your review of Revolution Golf. We are very sorry for the delay that you experienced with your RJ bag. We did have an unexpected back order which has since been resolved as you know by the delivery of your bag. This is not our standard, nor how we pride ourselves but as we are a third party vendor sometimes these circumstances can be outside of our control. Please look out for a direct message from us in regards to your review.
I contacted RG by email and by phone after purchasing a golf bag advertised in May. After 1 week of no correspondence, I reached out by email to get a status. I received a reply that the vendor would respond as soon as the order was processed. Two weeks later, nothing. So I called RG, the rep was very courteous and informed me that the bags were on backorder, and that I should receive notice within the week. Two days later (on Monday 6/10... the order was placed on 5/18), I received notice that the bag had shipped, was given a FedEx tracking number, and the anticipated delivery date was 6/11 at the end of the day. At the end of the day, not only was there no bag delivered, but now FedEx shows that the shipping is "Pending." I normally wouldn't be so vocal, but my current bag's head cover is torn up, and have a major hole in one of the pockets. I, um, need a new bag.
Thank you for your review of Revolution Golf. We are very about the unexpected back order situation with the golf bags and then to have that followed by tracking information that is not updating. Please know that we are aware of the situation and we are working on having this corrected as soon as possible. Please feel free to continue to reach out to our customer service team with any questions or concerns you may have!
Problem was solved quickly and professionally. Quickly diagnosed the issue on their end, and was up and going quickly! Very courteous staff!
Thank you for your review of Revolution Golf! We are glad to hear that our customer service team was able to resolve your issue so quickly!
All of the commercial demonstrations were great, but when it came time to actually use the club, not so great. I did not notice any improvement at all. Club was way to light for me. I'm so happy I did not sell my ping g-400 driver! Also, I did not like the custom tees.
Returning the purchase was a breeze and the rep I spoke with was very helpful.
Thank you for your review of Revolution Golf! We are sorry to hear that the Speed System did not provide any improvement to your game, however, very happy to hear you had a easy time with your return, that's what we strive for in our customer service department!
My subscription services were messed up and I wasn't getting golf plus -second time this has happened to me. Customer service rep researched and rectified the problem. I hope problem has been finally fixed because I love the content.
Thank you for your review of Revolution Golf! Sorry to hear about the membership benefits not showing correctly, that is a error that we are working closely with tech to have resolved for all affected users. Now that your account has been fixed you should not have any more errors and if you do let us know right away so we can assist quickly!
I've been a subscriber to Revolution Golf for 4+ years and not only is there content useful and informative, but every time I had to contact them for customer support, they are courteous, knowledgeable and looking to please... Great Service!
Thank you for your review of Revolution Golf! Everything you described is what we strive for here, we appreciate your business and look forward to serving you in the future!
Tried out the Speed Black Driver for "longer distance". Really did not see any improvement. Club is light so if you don't have a great swing to begin with it will be more unreliable at impact being open or closed. If you hit dead on sweet spot then your good. They were ok with me returining it. Make sure you do it within 30 days.
Thank you for your review of Revolution Golf and the Speed System Driver. Sorry to hear the product did not work out, but we appreciate the feedback as to why, this helps us so that we can always strive to make improvements in the products we bring to you as well as provide a wide variety of products to assist different styles of play.
Great service, great communication and fast shipping. I was having trouble tracking shipment, customer service sent me info and all was good. Now if my swing gets fixed I'll be the happiest guy in the world!
Thank you for your review of Revolution Golf! We always appreciate hearing from a satisfied customer!
Had problem with ordering some clubs on-line. Called the next day and everything was taken care of by the representative. Thank You.
Thank you for your Review of Revolution Golf! While we would like our online order forms to work efficiently, sometimes we have errors and that is exactly why our team is here. If you ever have any ordering issues or any other questions or concerns always feel free to give the team a call!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello David,
Thank you posting the review. I reviewed your order and see we sent you a pre-paid label to return the bag for the confusion of our ad. We apologize for any inconvenience this may have caused. Is there anything else we can do to help you regarding this matter?
Thank you for business.