RevolutionGolf reviews

Have not received the club yet but was disappointed in the wait time to speak to a sales rep. Also not happy with being charged sales tax for the state I had item shipped to versus my state of residence. Also, the sales rep. Is strictly an order taker and does'nt know products very well.
The above were negatives but everything else was positive so far.

Just to get this out of dealt with, if you live in Canada expect to pay about $200.00 more due to exchange rate, taxes, extra shipping costs! It has nothing to do with These guys. It's the governments!!

OK...I got it faster than I expected, which gives me time to get used to it before my golf season starts!! Thanks guys!! It is a nice feeling club. My first drive off the 1 1/2" tee was well past 215 yards! Then I got nuts and silly, and started slicing because I was way ahead of the club at contact with the ball! I got so excited by my drives!! Once I settled down a bit, It felt really good!! Off the turf, I got about 160 to 170 yards. I am relatively satisfied with this club. The 1 degree loft and rear loaded CG works well. The low profile and flatter bounce really helps off the turf! I would recommend this club for those whose swing is less than 110 MPH.

I say not bad but I think once I get used to it and stop getting so excited swinging it, things are going to be exactly what I expect! A seven iron style swing works really well with this club! A 3 or 4 wood swing off the tee works well also! Go for it!! You will be glad you did!! I am!!

The gentleman on the phone and didn't question the reason for the return, gave me the info via an email and i returned the club.

The representative on the phone was very helpful and the process was easy. I received my refund within 2 weeks.

I ordered a back relieve vest which can be heated or cooled and it was too small. I returned it and received the correct size in short order. I am a happy golfer

I'm a huge fan of the app. and the help videos. I had a small issue with logging on but was corrected immediately. Thanks RG for all the help and support.

I had a problem accessing my account because of e-mail address change. Customer support was great in walking me through their process.
Don

I ordered a Precision Pro - NX7 Pro NX7PRO range finder last fall. There were challenges in getting it delivered for a variety of reasons but Revolution stepped up and resolved everything for me; two thumbs up.

The range finder itself however is another issue. It takes so long to find the flag and provide a distance I could have paced it off and hit my shot before it responded; at least 10 seconds outside of 150 yards and 5 seconds inside 100. My buddies with their Bushnell's would actually walk over to me and shoot the distance before mine would respond.

Would never recommend this product to anyone. This was the first thing I bought from Revolution and based on it I don't think I could trust any other.

I'm completely satisfied with my involvement & usage of revolutionary golf. Continue doing what you're doing!

I got my questions answered and the issues resolved by a patient and knowledgeable rep. You all could make his job easier by proactively notifying Revolution Golf members of the benefits that are transferring to Golf Pass.

Not sure I'm very happy about my "lifetime" membership with RG becoming a 5 year membership with GolfPass.

Most helpful with the password reset and explanation of how your system functions. Thank you for the assistance. Your requirement for 100 characters is a little over the top.

I called Customer Service at Revolution Golf as I had a concern about the recent transition of my RG+ membership to GolfPass. As a lifetime RG+ member, it wasn't clear to me that my lifetime membership would carry over to GolfPass when I logged on to explore the new features of GolfPass. The very helpful representative clearly explained that my RG+ lifetime membership would indeed carry over to GolfPass and that my confusion came about because of a software limitation in their current online membership system. He also explained that they are working to update their system. I appreciate the representative's clear explanation and I also appreciate Revolution Golf standing behind their promise to their lifetime members through the transition to GolfPass. I am guessing Justin Tupper was most likely responsible for making sure that the RG+ lifetime members were treated fairly in the transition to GolfPass and my thanks go out to Justin and the entire RG+ team. I definitely made the right decision to become a RG+ lifetime member several years ago! With access to all of the excellent videos and golf tips from some of the best instructors around, I am looking forward to enjoying my RG+ (now GolfPass) membership benefits for many years to come.

I called customer service for 2 reasons: First, I mistakenly ordered golf gloves for a left-handed golfer instead of a right-handed one. The initial agent told me that the order would be changed and I would receive a confirmation email. The next day I spoke to a second agent who told me that yes the order was corrected and that I still would be receiving a confirmation email. This is day 3 and I still haven't received that confirmation email showing the corrected order? Second, I told the first agent that upon logging into Golf Pass and clicking "My Membership" it took me to a blank page. Also when logging into Golf Now there wasn't a place to enter my current id and password. The agent told me to clear my cache and the problem should be resolved. It wasn't. The second agent told me that they were aware of the problems and working on the fix. Both issues still exist today. I should have been sent an email acknowledging my calls with an approximate date for resolution and follow-up instructions.

I had questions about the new membership as it applied to me. A delightful young lady gave me my moment of clarification when she explained that I was a lifetime member. Wow did I make a good decision about 4 years ago when I chose to purchase that lifetime membership. They have some really delightful people in.Customer Support.

I NEEDED TO DOWNLOAD VIDEOS AFTER WE HAD MOVED AND THE HELP I RECEIVED WAS RELEVANT AND VERY PROFESSIONAL.

In a previous review, I was critical of Revolution golf for not getting my shipping address correct and arranging for the order to be sent to my billing address. This would have meant that I would not have received the product until returning Canada. A customer service representative was able to correct the situation, and I did receive my product. The Swami 5000 is a terrific product for me. Thanks Revolution Golf. You never let me down before, and I appreciate your customer service.

I ordered a swing caddy and received email confirmation 10 Jan 2019. Sent an e-mail 4 days ago requesting shipping number and was told they have not one but the product was shipped by UPS 11Jan 20192019. With 8 to 10 weeks delay. Yesterday I sent an e-mail to request tracking number. No reply so I asked again and was told that it was shipped by USPS and they have not received tracking number. Now I am not an expert but USPS website clearly indicates that the shipper receives an confirmation e-mail, and if it is deleated they can check this by logging in to retrieve the number. My order number is 1721915

I'd just like to say that my experience with Revolution Golf customer service has been outstanding. I had an issue with my login, but Kevin resolved it in no time, plus he gave me valuable tips on how to best use the site. Thanks Kevin.

This is what I wrote, "My apologies if I used the word Epic. I bought a Tour Edge XJ1 "4 wood" from you awhile back. So, I don't need 2 more Fairway Woods.
But, if you had a Tour Edge XJ1 12* Senior flex Driver I might be interested. Up to you.
Dell"

NEVER GOT AN ANSWER; SAVED ME SOME MONEY BUT I STILL LOVE YOU ALL!

I look forward everyday of opening up each Revolution Golf tip Daily. Dealing with Customer Service has been very positive

The purchase was very easy and I enjoy the product. I have also purchased a couple of range finders, one I returned, and both transactions were exceptional. I have enjoyed the videos and I know it has really helped me lower my scores and get more comfortable playing again in Arizona.

I had a problem a signing into my RG + account and also getting to Revolution site because of cookies. Alex went out of his way talking me through the cookie problem on my computer and then resolving the signing in.He then made sure everything was working properly and I was happy! It is rare today in Customer Care to find people like Alex! Alex puts the "Customer First"!

I was a customer of these people from the very start and bought a few of their streaming videos. A couple of years ago I bought an item which proved not as advertised (it immediately required me to make further purchases to get what I thought I was getting straight away). I applied to get my money back/cancel the order by email to customer services. No response. I even emailed there principle "Justin Tupper" who appears on the site guaranteeing everything, to no response. I tried phoning despite being in the UK and needing to phone the US. The number given did not work. I decided to cut my losses and not buy anything else from them.

My motivation for this post is that one of their products that I did use has suddenly disappeared from my account. It shows as a product that I have purchased on my account, but when I try to access I get a 404 item not found message . I contacted customer service by email and after a couple of attempts got a response asking me to try a different browser. I spent more time following this advice to no effect. I contacted again and after a few more emails got a response that the product involved a member of the staff who was no longer with Revolution Golf and had taken there intellectual property with them. Now this person had in fact left the organisation some years previous and I had continued to have access to the videos (these were stretching exercises that I use regularly). I made the point that I had bought the videos from RG and it was their problem to supply me with them. I tried another line of customer service in the chat line and hung on for 30 minutes before getting a response. Got the impression that whoever responded really couldn't deal with my query and was not part of an in house customer service group but a sub contracted service. He was polite but had to pursue the problem with "administration" and would get back to me. That was over a week ago and I have heard nothing since.

I still get emails from RG which seems to have mostly a pusher of various training aids and is laughable in the way that every product or new video set is advertised to knock 5 - 10 strokes off your game!

There are many other sites out there now which offer a more systematic approach to training which go beyond the "tip fest" of RG and which I would steer any other golf geek towards.