I had ordered a Jim McLean video series on Fundamentals, when I went to look at the videos there were adds on every video, which was kind of annoying. I did a on line chat with a Rep. But he said he couldn't see a problem, so I ended up calling customer service. The only way they could replicate the problem was by using my e-mail address and password. Once he saw the problem, he said that he would have to talk to his supervisor. The problem was fixed the next day. I like the web site, the Reps are very helpful and courteous.
Hi Keith,
Thank you for your review. We are glad we could get the add issue resolved quickly and efficiently for you! We appreciate your business.