Golf Discount

I bought a driver few years back.Spent big $ for it. No issues. Just purchased a driver last month. Thought I was getting a deal. I looked again and bought another for my son. Low and behold a FedX letter comes in the mail for the first club at $118. WTF? I'm now fully expecting to get another bill shortly. I called customer service / sales and basically said we will do squat about. Did you read the fine print? Now I'm pissed off and say OK send me shipping labels and I will return both. Response, you have to pay for returning it. Lol! What about you "100 day Satisfaction Guarantee" again a joke! Anyways that is the last time I'll ever purchase from them, as I should have bought from good old Golftown. My friends from CANADA...Keep your $ in Canada..

Hi all - if you live in a state where clothing is tax exempt (NJ for me) - golfdiscount.com defines golf shirts as "equipment" and will charge you sales tax.

I tried to work this out with their sales/customer service representative, but they were insistent that they were correct and even said their finance department confirmed this and said that laws have changed (note - they haven't).

So despite all of this, they would not refund me for the sales tax. Fortunately, I was able to go through my credit card company to have this fixed, but a totally frustrating experience.

Will note that the sales rep I talked to was professional and nice - neither of us escalated this into an argument and he was fully transparent, just misinformed, and ultimately, unhelpful in resolving the error. I gave 2 stars for that which I think is fair - and the fact that their discounts are pretty good and accurate to their company name.

This is the best company ever! Had a driver fail, that I had bought for my sons Christmas present. So amazed that when, I called about the warranty, that an actual person picked up! They took care of the issue with zero problems. This is the best golf company ever! Will be using them, for all purchases, from here on out!

Ordered golf glove with and Ad of get one free. After waiting almost 3 weeks received only 1. Called them about 2nd one and was told they are processed separately? Doesn't make sense. Still waiting without any info or status of item being process/started. Will wait going to be over month before or if they keep their promise of shipping 2nd one!

I was looking for a pair of golf shoes and came across golf discount having what I was looking for. I have never purchased shoes online before but on the top of their site it says "Shop With Confidence: Hassle Free Returns!" so I made a purchase. Unfortunately I did not like the fit of the shoes at all and called to do a return. The "hassle free returns" is a joke. They offered to provide a return label for fedex but unfortunately the nearest drop box is 70 miles away. I complained and asked to speak with a supervisor where I was told "I take calls like this every day, we have a lot of complaints with this policy but there is nothing else I can do, you can either use our return label or purchase your own", neither is hassle free. Not a good company to work with.

Joe at Discount Golf Company is wonderful to work with. I have order numerous grips and accessories from him. The pricing and delivery are excellent. I just order Bridgestone Golf Balls and his price was better than everyone else and i received them in 2 days. I recommend that you check out their online catalog at www.discountgolfco.com

I placed an order for a putter grip but discountgolf was unable to provide the product due to Covid supply chain issues. I emailed the company directly when my order didn't ship within a couple days and received an immediate response from Sarah/Joe. They followed up and provided an update for possible shipment but later provided a full refund. They were always profession and courteous with regard to my order and even offered a potential substitute. It was a pleasure dealing with both Sarah and Joe. Highly recommend.

I ordered a golf glove on Discount Golf Company. I e mailed the company, on a sunday, to find when it would be shipped, because it had been some time sensed I placed the order. Within a couple of hours, I received a phone call. He explained that there were supply chain issues and he would follow up. Within a couple of days received a email that the item was shipped. Got my golf glove a few days later.

Order 13 grips from them two months ago, they tell me two weeks ago they will be ship but they haven't, nobody will give me answer when they will be. Never have I had a online company rip me off like this one.

I ordered a golf bag on 6/13/23, I was told it would be ready for delivery in 3-7 days. At day 8 I emailed them because I still hadn't received any shipping information. I received a email back 6/20/23 stating that the bag would be shipped out on 6/23/23. On 6/23/23 I received a email stating that now all the sudden the golf bag is out of stock and would not be shipped. I was mad as I had already waited 10 days and was told it would be shipped out. I went to 4 local sporting good stores and they all had the same bag. This company is a joke, I wish I would have looked at reviews before I ordered through them. They are manipulating google reviews by opting people in and submitting their reviews. But if you look anywhere else (including BBB) they have a F rating!

Ordered a bag 6/24, was told 3 to 4 weeks. It is now 8/15, no bag yet. Called twice got sir it is on its way. Should be there by Friday, the Las 2 Fridays? Still no bag. Won't order from here again, FedEx said deliver on the 11th then but wait will be the 14 still no bag! Canceling this tomorrow, not what I would call seevice

I purchased a NEW Ping G410 Sand wedge from GolfDiscount.com about 2 weeks ago. After the second and third round of playing the club, I noticed that the finish was peeling/chipping off on the sole around the "S" area. I contacted Golf Discount this morning and the first thing I am asked was if I purchased the club from them. I personally found this insulting and demeaning and put me in a bad attitude right away. It was as if I was trying to slip something by them. Why would I reach out to them if I had not purchased from them? In the end I could work with them and they would just hand it off to Ping or I could deal with Ping directly. I don't consider that to be standing by the product they are selling or providing any customer service. Maybe I am a hard $#*! on Customer Service but my experience with their CS left a foul taste with me.
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I ordered a 4 Taylormade SiM iron on a friday, and had golf that upcoming Monday. They offered free 2 day (a $15.99 charge) but I would have received it Tuesday, and the overnight was $25.99. So I asked their onsite chat service if I paid $10 with their 2 free day ($15.99) if they would overnight it. I waited about a minute and the representative said

"I'll tell you what we can do. We will overnight it to you so you will receive it by Monday, at no additional charge"

So I paid nothing extra for overnight shipping, and saved about $25 on my single iron purchase. I would highly recommend GolfDiscount to everyone and have been telling everyone I golf or talk golf with.

I talked to Joe, and he was very professional and handled my order quickly. He was very knowledgeable about the products and help me choose the correct grips.