Order what you will but be aware you wont receive exactly what you order... unless you like waiting suggest you... shop elsewhere!
Shipping Information: Shipping Method:
Colin mccarter
Colin mccarter
******* GUILFORD
NOVI, MI *******-3617 US FedEx
FedEx Home Delivery®
Items:
Item # Description Qty
******* Ping G410 Fairway Wood 1
******* Ping G410 Plus Driver 1
I have purchased clothing. Golf balls and accessories and no problems and fantastic prices. I purchased Srixon ZStar and Qstar Tour. At 20. Per dozen. Best purchase ever.
Clubs dented within 2 months, to make matters worse golf discount refuses to replace, fix, or offer store value towards new set. Keep your money and purchase from a repeatable golf store!
Good sales on golf equipment. Not to be confused with Discount Golf Co, which does not deliver its products but keeps customers' money.
I ordered a pair of golf shoes from this company. I normally wear a 10 1/2 however I thought I would order a size 11 just in case they were a little small it would be fine and if they were a little large I would wear a thicker sock. The shoes arrived and I am a try them on. The right shoe fit comfortable however the left shoe my toe was touching the front which is unusual I've never had that and I wear a small size. I immediately contacted the company and told them of my situation. The company told me I can send them back but it would be at my expense $11 to return the shoe to them. I initially wasn't comfortable with paying them to take a shoe back but I agreed to pay the $11. I package the fish you took it to Federal Express and ship it back. When I got notification from my bank I noticed they had taken $22 not the 11 that they told me. I contacted the company again now they tell me they charge me $11 to ship it to me at $11 to come back for a total of $22 for a shoot it didn't fit. This is the worst service that I have never seen. Why would one one want to buy shoes unseen and if they don't fit you pay for it? I don't know maybe some people are comfortable with that arrangement but I am not. I will stick to companies for now on that have a free return policy in the event there is something wrong with their product they will allow me to return it on them. This transaction cost me $22 and a waste of my time for a shoe that obviously had a problem. Stay away from this company they have no qualms at all we're taking your money. You can find the same products elsewhere with a much better return policy stay away they are terrible.
I'm a firm believer that a retailer or seller should deliver what they advertise. After dropping a small fortune with these guys and dealing with the frustration of receiving something different than what is pictured on their website, their only suggestion was to send the merchandise back, if unused, for a refund if not happy. Wow. No offer made to resolve the issue to the satisfaction of the customer! Amazing. Buyer beware.
I placed an order that their order screen said it would ship free. The charge was still on the screen, I placed the order and figured I would call the next day. I did and was told it was an error and they would have IT look into it. Bottom line no free shipping. For $8.99 they would not refund for shipping, I canceled the order.
Ticked in Ohio
I placed my initial order 2.5 weeks ago and was promised 2-3 day processing + shipping. No mention of delays due to COVID or anything else. 2 days later I got an email stating I ordered left handed wedges and right handed irons. That's awesome! They detected my error and wanted to fix it! Things went downhill from there. I received part of my order but not the clubs. Their tracking system only showed the shoes were delivered but no update on the clubs. I try to use chat but it's no longer available. So I call, which they said is available, only to receive an automated message that it is not. I then email with a promise of a response in 48 hours, but nothing for 4-5 days, except an automated response stating my request was sent after hours? I get my irons today, one is perfect is its shrink wrap while the other has been hit and has a plastic bag over the head with a rubber band. I'm sure when I try to return it they'll say I did it. The iron set is still not here. The automated email I got says Cobra has them on back order. I called Cobra directly and am told they're in stock. I'm over this company and quick.
Bought a wedge from here. Shipping was in timelly manner. Got the product and packaging was very good too. If I need to order something they only have I will order again.
I like bionic golf gloves and discount golf gives me a good price. I'm an old guy with arthritis in my hands and these gloves help me a bunch.
Ordered, paid extra for 2 day delivery. 4 days later no product, no email with tracking, no answer after 24 minute hold, no response to email asking for order status or tracking info.
Bad web site worst customer service
Guy on the phone was rude
Web site unable update shipping
Free $100 shipping not available if discounted item
Online assist not able to help
They have great selection of clubs, but no deals on the prices. Can find same stuff locally and not pay shipping.
I'll just start by saying I've had poor experiences with many companies but have never taken the time to write a review but this time I had to. First off, I received what was supposed to be a brand new Taylormade M2 driver but there was noticeable ball marks and the head wasn't covered in plastic like you would get if you bought a new driver from a store. A little disappointing but I really wanted to use the club for a tournament I had coming up, so I kept it anyway. I used it for two rounds and realized it wasn't the club for me (purchased a Callaway Rogue elsewhere, which WAS brand new). I was still in the 30-day window for what they call "Hassle Free Returns", but also saw there was a minimum 10% restocking fee for returning clubs used. OK but also weird as they sent me the club used in the first place. I printed out the return label, which they take $7.99 off your refund for, and sent it on its way. A week later I found out that I was only getting refunded 79% of what I paid, including S&H. I gave them a call to see why my refund wasn't what I assumed it would be and the representative told me that the minimum is 10% based on usage. They docked me 15% and they also don't reimburse shipping & handling ($12.99). When I told him, they sent me a used club to begin with he asked if I had reported it. I didn't, as before I was just excited to use it for the upcoming tournament. Throughout the whole conversation the representative was very abrasive and basically told me I was *&$% out of luck. Long story short, I ended up paying $65.98 between shipping and the restocking fee for a USED club. I will never buy another thing from this company.
Golf Discount has a rating of 2 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Golf Discount most frequently mention and customer service. Golf Discount ranks 7th among Golf Clubs sites.
Colin,
I am very sorry for your experience shopping with us. I do see that we shipped out a replacement driver the same day you left this review, and it was delivered the following day. I would expect that this would be a resolution for you, so I ask that you please remove your negative review at this time. If you have any other questions or concerns, please give us a call.