Michael M.

I placed my initial order 2.5 weeks ago and was promised 2-3 day processing + shipping. No mention of delays due to COVID or anything else. 2 days later I got an email stating I ordered left handed wedges and right handed irons. That's awesome! They detected my error and wanted to fix it! Things went downhill from there. I received part of my order but not the clubs. Their tracking system only showed the shoes were delivered but no update on the clubs. I try to use chat but it's no longer available. So I call, which they said is available, only to receive an automated message that it is not. I then email with a promise of a response in 48 hours, but nothing for 4-5 days, except an automated response stating my request was sent after hours? I get my irons today, one is perfect is its shrink wrap while the other has been hit and has a plastic bag over the head with a rubber band. I'm sure when I try to return it they'll say I did it. The iron set is still not here. The automated email I got says Cobra has them on back order. I called Cobra directly and am told they're in stock. I'm over this company and quick.