You should forget getting a refund, i thought it just like the investment i was introduce by a friend i met on the course and it tunes to be a bad call for me, i was lucky that coup gate was able to effectively get it all back for me
Can't seem to access my Revolution Golf Lifetime Membership. Whom should I contact? Or did that subscription die when RG was bought out? Don't really know how to give a proper rating until I get an answer. Thanks
One more than one occasion the online order software would not work. I called in and a customer service person said it was my fault because of I was not using the right internet service, however when then tried to enter the order they had a problem also. They said not to worry they would call me back when you were open (I ordered on a weekend). After 5 days I called in and placed my order. You need to get your online order software figured out and to tell your customer service people to stop blaming the customer's software before they know what the real problem is.
Alex you representative was very helpful. He tried & tried to resolve my problem which was I got you latest instructionn video's but they won't play on Chrome. All you previous video's opened fine until this past week. I am a member paid thru Feb 2021.My son a IT pro was able to open these video's thru Internet explorer after I have to go thru 6 steps to open 1 video. That's unacceptable. Alex, your guy was great, I have no problem with him. He tried for over 25 minutes. What's going on?
I've been waiting for 5 weeks and still can't get a confirmation on a refund. Revolution Golf blaming it on the manufacturer. I did purchase through Revolution Golf so you would think they would follow up. Not the case.
Hi Reginald,
Thank you for the review. We apologize you have not received your refund yet. We will send you a private message to obtain your account details so we can rectify this for you.
I had ordered a Jim McLean video series on Fundamentals, when I went to look at the videos there were adds on every video, which was kind of annoying. I did a on line chat with a Rep. But he said he couldn't see a problem, so I ended up calling customer service. The only way they could replicate the problem was by using my e-mail address and password. Once he saw the problem, he said that he would have to talk to his supervisor. The problem was fixed the next day. I like the web site, the Reps are very helpful and courteous.
Hi Keith,
Thank you for your review. We are glad we could get the add issue resolved quickly and efficiently for you! We appreciate your business.
So for years I've been a strong supporter and advocate of Revolution Golf. I've made purchases of training vidieos as well as equipment. Always a satisfied customer. This prompted me to pay for an "exclusive" life time membership the Justin offered a few years back. Then came the day that NBC and Golfpass came into the picture. Now I try to access the site and I'm told I have to "Pay!" Last time I checked lifetime meant forever. Not happy and I won't buy another membership is this is the way Golfpass is going to operate. So sorry a good program has gone bad. I'm sure another "lifetime" offer will come about to Golfpass. Thanks but I'll pass.
If you cancel forget getting A refund. They just blame it on the bank. I get emails confirming my cancellation request and then later an email asking why I haven't watched the video. I called and was told my refund was processed on August 23rd. It's September 17th now. I called my bank and they said nothing had gone through.
Hi Mark,
Thank you for review. We are going to send you a private message so we can help get your issue resolved. We apologize for the inconvenience.
I ordered a device and did not hear anything more about it for over two weeks. When I called to ask about it the service rep said that the supplier was at fault for not filling the order. I eventually cancelled the order. I see now that I was charged for the order. I would like my purchase price refunded quickly.
I bought a Tasco range finder. Over several months of use, I was unable to get two distance readings that matched, even trying 4-5 times. It wasn't because I wasn't holding the range finder still, I tried several different ways. Bushnell is far more easy to use and produces the same reading time after time. The price attracted me but it was too good to be true. Big disappointment.
Hi John,
Thank you for submitting the review! We appreciate the feedback and apologize that the Tasco did not work for you.
Do not order anything with them if you are a non-resident in the US. My order was made on July 30 and I received an order confirmation and a shipping confirmation on August 1. The package never arrived at my place in Germany and the carrier was not able to initiate a research on my behalf as the recipient. Only the sender can start such a research. Revolution Golf was not helpful at all. They only forwarded useless information from the carrier. They did not do any research themselves and refused to initiate any research with the carrier. They did not resend the ordered products. They did not repay my money, but simply kept it. In my view, this is pure theft. I am completely disappointed with the service and how this matter was handled. One star is way too much. You should buy your products anywhere, but not here.
Hi Juergen,
Thank you for submitting your review. We are sorry to hear your order never arrived. We will send you a private message to get your details so we can investigate this matter for you.
Thanks,
I wanted to order one sure set, but instead it came up two, before I noticed it... so I called right away, within a minute, and they told me they coudn"t stop it there but would inform the department that ships and they wound"t ship it, and the cost for the second one would be taken off within a week or so... I waited and finally I received not one but two sure sets... I called and they gave me the return info, which I had to pay the cost for... This is not right... it was no fault of mine, and I would have thought as good business they would at least pay the refund fees... They did not offer, so I returned it, and payed the postage, but as of yet, have not received a refund for the sure set I sent back and did not order... Walt Davis
Have thoroughly enjoyed the classic and contemporary insights from bona fide instructors offering game improvement tips. My game has gone from bogeys and doubles to pars and bogeys. And its never a good day when grinding for doubles.
The retail side is top notch as RG stands by its "Satisfaction Guaranteed" pledge. It's a pleasure to work with this site team. "A light at the end of the tunnel."
Having a RG+ Membership confers added benefits too and really advances one's own avid interests in golf, on and off the links. Thanks RG..
Thank you for the honest and awesome review, Owens! We appreciate your business. Keep it in the short grass!
Early renewal of golfpass membership and receive 2 dozen Taylor Made golf balls. This is fine is you live in the United States but if you live in Canada or anywhere else you don't get the golf balls. This is due to international shipping or some other drivel from Taylor Made and their people NOT Revolution or GOLFPASS people. The renewal was seamless and Steve (GolfPass) and Austin (Revolution) were fantastic. I realise that some folks have had bad experiences but any product that I've ordered from Revolution Golf or Golf Pass has always been delivered in a timely manner with appropriate tracking numbers and has always been a top quality product. Great job. 5 stars.
Mel H.
Kept getting offers for online lessons, started out at around $69.95, then it dropped and dropped again until if was like $9.95. When I checked my PayPal account they'd billed me for $33.50. This company is just like Medicus golf. BEWARE! These people are scam artists!
Tim,
I'm so sorry that you've had a bad experience with our company. I can assure you, we are a reputable company and I would be happy to work with you directly to resolve your concerns!
Please feel free to email me directly - my contact information is:
Andy Sinsel
Chief Customer Officer
Revolution Golf
andy.sinsel@revolutiongolf.com
Easy to change and/or add information to purchases. While there are many offers every week, useful tools for this aggravating golf can be found. Many golfers are looking to purchase a good or better swing by buying new clubs, but practice with useful tools is much less expensive and usually produces better results. I hone in on these types of offers and so far the ones that I have purchased have improved my game.
Thank you for your review! We are glad to hear that our products are helpful to your game!
The worst golf company. I recently purchased a series of videos from them and after 4 days of trying I still can't login. I emailed customer service 4+ times with no response. I also tried calling their customer service number which funny enough doesn't work either. Amazingly they've emailed me 10+ times with other marketing material but haven't bother to respond to my request for help. They seem to be a total scam. Stay away from Revolution Golf. I wish I would have found these reviews before making my purchase.
"I can see why Revolution Golf would not wish to participate in a ratings review. They have almost no way to contact them accept through e-mail, which they seem to ignore. Their products are generally good, but if you have a problem there is no real way to resolve the issue. Until they do better with customer service I would be very wary of this company. The fact that both their phone numbers and live Internet chat have been discontinued is another reason to be wary."
Definitely a scam site. The only thing they're good at is billing for unsigned products. $48.95 on 4/18 on my Visa bill... still waiting for any kind of tracking, ship notice, status... only thing I've received is the bill. Glad my "burn" was only a $50.00 hit. I could have ordered something more expensive. Stick with "direct from manufacturers", $#*!'s, TGW or a company that knows something about customer service. Tupper is a con artist
Hi Gary,
Sorry you've had a negative experience but I'm afraid you are most definitely wrong about our company and our level of customer service. We handle hundreds of emails and phone calls from our customers each and every day and we do, in fact, offer a no-questions-asked refund. It's always possible that you called at a busy time or that our signals got crossed on an email. Please email me personally at lance@revolutiongolf.com and I'll make sure you're taken care of. Thanks, and I look forward to working with you!
Lance McKerley
Dir. Of Customer Care
Revolution Golf
1-800-935-3057
customerservice@revolutiongolf.com
RevolutionGolf has a rating of 2.4 stars from 194 reviews, indicating that most customers are generally dissatisfied with their purchases. RevolutionGolf ranks 4th among Golf Clubs sites.
Hi LeRoy,
Thank you for your review. We are not currently experiencing any software issues. We will send you a private message to get your details so we may assist in resolving this matter for you.