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RetailMeNot

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California
1 review
11 helpful votes
Follow Di-chan I.
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I work with a company which has informed its employees to no longer allow retailmenot (or any third party coupons) to be used

If i coulg give zero stars i would.

Rtm does not check coupons out first. The problem my company kept having is,
They would post fraudulent coupons on site. Sometimes a similar coupon code would be used but they would make the coupon for a higher percentage off.
When the coupon didnt work a cashier would override the cost, losing lots of money!
I have also seen customers come in with a 6 yr expired coupon swearing up and down it is a good coupon bc its on RetailMeNot.

So, once the company had enough, we put a ban on not JUST retail me not,
But ALL third party coupon sources, just to eliminate confusion.

Consumers. Please stay away from this website!
Using fraudulent coupons IS STEALING!
(And it IS a punishable offense)

Date of experience: August 22, 2013
Tennessee
1 review
7 helpful votes
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Waste of time
October 18, 2016

I went to Ulta to use RetailMeNot's $3.50 off. At first the salesclerk said it was online only. I pointed out that it says, "In-Store or Online". I was then told it was not THEIR coupon and probably wouldn't be a valid code and sure enough, it wasn't. She went on to tell me that none of the coupons for Ulta on RetailMeNot are usable. I will be deleting the app. I don't have time for nonsense.

Date of experience: October 18, 2016
North Carolina
1 review
2 helpful votes
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Don't Waste Your Time!
August 11, 2018

Tried using Forever 21 yesterday at Carolina Place Mall in Pineville, NC. Manager refused to honor Retail Me Not discount? Only Forever 21 website/email Discounts. Managers said this website does not update their retail discount information. Not going to waste time asking do you accept this website discount each time i try to use retail me not.

Date of experience: August 11, 2018
RetailMeNot S. RetailMeNot Rep
over a year old

Hi JT! We have a direct partnership with Forever 21. If they do not accept an offer, please email our Customer Care team. We would love to look further into this. Please keep in mind that promo codes are intended for online use only and we cannot guarantee they will be accepted in store.

Washington
1 review
8 helpful votes
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Rebate offer
August 29, 2016

I was so excited to save money on school supplies for my kids when I saw that Retailmenot was offering a $10 rebate for a $50 purchase. I followed all the and conditions of the offer when I submitted my receipt for review. Then I waited past the 14days they said to wait. So I emailed them asking what the status was. They first tried telling me that I didnt make my purchase through the special link they provided, so I provided proof that I did. Then they tried telling me that my subtotal did not meet the required minimum purchase. It only states that the subtotal is before taxes and tips in their terms NOT that it is after all other discounts as well. I have the proof directly from their website on the offer and they still refuse to give me the discount. What a SCAM! This is FRAUD!

Date of experience: August 29, 2016
Tennessee
1 review
9 helpful votes
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This site is a scam
September 23, 2013

This site is a scam. I printed out a coupon for a resturant and told my friend about the coupon on the web site. When it came time to pay the bill the resturant would not take either coupon. It was NO GOOD! I was told you have to watch websites like this one alot of times the coupons won't work. I gave it one star because I had no choice.

Date of experience: September 23, 2013
Delaware
1 review
9 helpful votes
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Some coupons work but a lot do not and the stores do not have to honor the coupons from this site since they are third party truth is if you see it on this site do not trust it call the store and ask them if the deals are legit ot will save you time frustration and monemoney alalways call the store

Date of experience: December 13, 2014
California
2 reviews
8 helpful votes
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I recently purchased a eGift card for tgif for $35 value. I received my confirmation email and clicked on the link to redeem. I received a eGift card and card #. I thought ok, nice it worked.
The next day I decided to purchase another eGift card. I ended up selecting the same TGIF and the same $35 value. Problem is that when I redeemed it, I received the exact same gift card # as before. Which can't be correct. I have emailed their customer service and am waiting a reply. Hopefully this gets resolved.

Date of experience: December 23, 2016
New Jersey
8 reviews
36 helpful votes
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They won't stop
March 24, 2016

I have tried to stop them from sending and throwing these circulars in my driveway I have call and went online to opt out and nothing works They but my home in jeopardy by having these papers pile up when I an out of town it is plain old littering they should be fined by the townships I have see them all piled up at homes for sale and abandon property

Date of experience: March 24, 2016
Jordan
2 reviews
5 helpful votes
Follow Bes K.
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I tried to submit a valid coupon for a family-friendly website but when I submitted the form I received an odd message: "We apologize for the inconvenience, but at this time we are not publishing new offers"

What's the point of them limiting which websites we want to share coupons on.

Date of experience: June 6, 2019
RetailMeNot S. RetailMeNot Rep
over a year old

Hello Besim! We are sorry to hear you had trouble submitting an offer. There are a variety of reasons as to why we may not be accepting user submitted content for particular stores. Please reach out to our Customer Care team at support@retailmenot.com and we would be happy to look further into this!

South Carolina
1 review
9 helpful votes
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Rebate is a total scam
August 12, 2016

Another victim of the rebate scam here. A complete waste of time. Followed instructions to the letter and rebate was still not approved. When I emailed to find out why, the response was that they couldn't verify my purchase originated from RetailMeNot. Possible reasons were: you have an ad blocker, cookies aren't enabled on your device, the link wasn't clicked on Step 2 of the instructions, you clicked another site after clicking the link in Step 2 of the instructions prior to making your purchase, or you used a non-RetailMeNot coupon on your purchase (offer specifically stated that it was stackable with other offers). Seriously? Good luck to anyone who attempts to cash in on this scam. I hope you have more success than I did.

Date of experience: August 12, 2016
California
1 review
2 helpful votes
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DO NOT USE THIS SITE.
January 29, 2018

Do NOT use RetailMeNot. I was skeptical, I even used the reviews on here to see if it was real or not. Some coupons are real, but they're just taken straight from the company's website ex: macy's coupon featured straight on the macy's home page. Any other coupon does NOT work. If you present these coupons in store most stores reject them. In addition, I bought Nike shoes online and a Fossil purse neither one has been approved. And it has been OVER 30 days from the Nike purchase, I have made many attempts to contact them, their live chat is always "down" even when I try during their hours. They never reply to emails, I thought the positive reviews on here were real but they are NOT. DO NOT WASTE YOUR TIME.

Date of experience: January 29, 2018
RetailMeNot S. RetailMeNot Rep
over a year old

Hi Kat! We respond to all received emails within 24 hours. If you do not receive a response, it is likely we did not receive the email. We recommend chatting our Customer Care team. Our chat was down during the January 2018, however is available again. We look forward to further assisting you and apologize for any inconvenience that this caused.

Washington
1 review
2 helpful votes
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Retailmenot advertises Applebees discounted gift cards but when I ordered yesterday, they said my credit card was declined. I called my credit card company and they said they approved it but two hours later the merchant reversed the charges. I sent an email to Retailmenot and they said they hire a third party to handle the orders and the third party told them they couldn't tell them the reason why my order was declined. They told me to try again today which I did. Again it responded that my credit card was declined. I call my credit card company and they told me they approved the charge. Their website said that 219 people ordered Applebees discounted gift cards today. Why did they decline me? Why would they decline an approved payment order? Has anyone else experienced this treatment?

Date of experience: August 4, 2018
RetailMeNot S. RetailMeNot Rep
over a year old

Hello Dale. We are sorry you had problems purchasing gift cards. If you are willing to provide some additional verification information, we would love to put you in contact with one of our Order Specialists. Providing this can increase your chances of a successful gift card purchase. Please reach back out to our Customer Care team and we would be happy to further assist you with your gift card purchase.

Ohio
2 reviews
6 helpful votes
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I did the Cashback service for AT&T wireless new service back in September 2017 and still haven't received my cash back of $100! What a SCAM this website is! Everyone please avoid Retailmenot.com! I'm a Marine Veteran OEF Afghanistan and I will not do anymore business with these people. I have emailed many times and I keep getting the run around! Still waiting on Merchant or send receipt (which I have 3x!) Uggg I give up with this place, but just had to warn others before its more wasted time!

Date of experience: February 6, 2018
RetailMeNot S. RetailMeNot Rep
over a year old

Hello James! Our apologizes that you had trouble using our AT&T cash back offer. Each offer does have specific requirements to qualify for a reward. Sometime we do not receive the purchase information from the merchant. Unfortunately, without seeing the process you went through when completing your purchase, we are unable to see what specifically caused the issue. In this case, we do ask you to provide documentation of the orders for our Customer Care team to manually review. Please reach back out to us. Again, we sincerely apologize for the inconvenience and look forward to helping you!

Florida
1 review
0 helpful votes
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I went to RMN to get a code for DISH network services for my home. They had an amazing deal that I should have know it was too good to be true. I was told that I couldn't enter code until after installation at my home. This code was for referring someone for service, and that was not listed on THEIR website. It was made to sound like it was for brand new customers. After signing up for a 2 year contract and installation, I contacted RMN for help. They person told me that they would remove code, and it was "my" fault for not getting the discount. THEY have faulty and bad info on their site, but it was my fault. I asked was there anything that they could do for me since THEIR site mislead me, and customer said, NO! Buyer Beware. They said that they would confirm these codes and remove, but the people who have used this info will all be messed up now.

Date of experience: April 9, 2018
RetailMeNot S. RetailMeNot Rep
over a year old

Hi Scott! We are sorry to hear you had this issue using an offer. Users and community members post many of the offers listed on RetailMeNot. We do everything we can to validate the content that comes in to make sure we have as many coupons available as possible so that we can help you save money when you shop! All offers need to be applied to at the time of purchase. Unfortunately, RetailMeNot does not have the ability to adjust purchases or provide discounts on the merchants behalf. We always recommend that if you do not receive the discount at the time of checkout to reach out to the merchant directly. They will be able to provide further information on the offer, including any restrictions or conclusions. Hope this information helps. Please reach out back out to us if you have any additional questions.

Tennessee
3 reviews
3 helpful votes
Follow Kayla H.
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80% of the coupons I find on retail me not are either long since expired or completely fake. I'm trying to save money, not get angry and wind up spending more.

Date of experience: September 15, 2017
RetailMeNot S. RetailMeNot Rep
over a year old

Hello Kayla! We are sorry to hear you had trouble using one of our offers. We do our best to validate the content that comes in to make sure we have as many coupons available as possible so that we can help you save money when you shop! If you ever have a question about an offer, feel free to reach out to our Customer Care team. We are here to help!

Alabama
3 reviews
11 helpful votes
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The best site ever
August 15, 2011

The best site ever. I cannot believe how much money this site saves me. I never buy anything online without looking for a coupon code on retailmenot.com first!

Date of experience: August 15, 2011
Michigan
12 reviews
60 helpful votes
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$10 cash back to your PayPal if you spend $50 online at Macy's
$25 cash back to your PayPal if you spend $100 "
It take approximately a month for them to verify the purchase and you cannot stack another rebate program like Ebates, Retail me not must be your last click-through. Great deal when shopping clearance at Macy's!

Date of experience: June 28, 2017
California
63 reviews
194 helpful votes
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Its got all the recent coupon codes you need for online shopping. Before making ANY online purchase, it doesn't hurt to check this site for possible savings. It's helped me save quite often.

Date of experience: July 29, 2010
New York
1 review
0 helpful votes
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Not honest
August 24, 2023

As a coupon site they are bias only putting coupons that they make money on by being affiliates. Not honest site any more used to be great.

Date of experience: August 24, 2023
RetailMeNot S. RetailMeNot Rep
over a year old

Thank you for sharing your feedback, Dasha. Our website features both exclusive offers and content submitted by contributors. Submitted offers go through a moderation process to ensure validity, and we have limitations as to how many codes can be shared on one store page. I hope this information is helpful to you.

Kentucky
1 review
14 helpful votes
Follow JOHN b.
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Retailmenot, is listing coupons that simply don't exist. On my site, they crawled the website and found items we had on sale, took the average percentage off, from just the sale items. Then posted that everything was 37% off. If you don't see a coupon code, then there isn't a coupon. Also, they lead customers to believe that an old coupon code is still valid, which isn't the case. DON'T DO BUSINESS WITH THIS COMPANY.

Date of experience: February 24, 2014

Overview

RetailMeNot has a rating of 1.9 stars from 166 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with RetailMeNot most frequently mention customer service, gift cards and third party. RetailMeNot ranks 323rd among Coupons sites.

service
24
value
21
shipping
7
returns
6
quality
16
This company does not typically respond to reviews