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RetailMeNot

How would you rate RetailMeNot?
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California
1 review
2 helpful votes
Follow Mavi K.
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I bought 2 certificates and while I received an email receipt immediately, it took more than 24 hours to get certificates. It took 40 hours. I had to send 3 emails and finally received certificates. The certificates came after I posted a review that said I never received them. Mmmm? The number on the website is only a recording no matter when you call it.
I have used their coupon codes and they work.

Date of experience: June 28, 2017
Michigan
1 review
20 helpful votes
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This $#*!ty website has made coupons for my store and about once a week we have customers trying to redeem a coupon we never offered. This retailmenot is a scam and a fraudulent website. Don't even try to use the coupons because they're not legit

Date of experience: November 1, 2014
Florida
8 reviews
13 helpful votes
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Is it real?
September 6, 2015

It seems RMN is pulling ads from various sources without verification. Many offers appear to be incomplete. Offers either being refused or the merchant denies knowing anything about RMN. Makes me feel like I'm trying to rip off the merchant.

Another issue with RMN is the lack of consistency. Offers made via the app may not show up on their website and vise versa. Terms are not accurate, for instance, must buy a combo when you don't. Yes, you must buy something, but doesn't need to be that. And many of the items you don't need to show a coupon or even the app screen.

Wish I can take them down to 1.5 stars... Not yet 1 star but heading that way. :(

Date of experience: September 6, 2015
Texas
1 review
2 helpful votes
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It is so shocking to me that this company is still around. As others have noted, years and years ago when the company first came about, the coupons actually worked. Now it's seriously a joke. Every single coupon says expired or invalid and those that don't, are just pop ups and/or links to a sale on a website that don't offer any kind of discount. I live in Austin and I have personally been in their offices, have friends that work there, etc. and it is so shocking to me how they are still around. You should see the office. Full-time free barista's, free food galore, 10 free beer choices on tap, fresh grass shots, etc every perk that you could ever imagine (for scammers, *cough* "employees" - not to mention the nicest office I have ever seen, but it is all Rose tinted glasses because clearly it is just a scam site now. It's really a shame. It shows that companies like RMN care more about pop-up ads and advertisements and couldn't care less about their product/services being legitimate (or any kind of quality) it's a complete BS/scam. People that work there that I know personally even tell me that their entire revenue stream is only advertisement and pay per click. They could not care less about actually providing coupons or discounts for their consumers. These are facts not opinions. Shame on you retail me NOT.

Date of experience: June 12, 2022
RetailMeNot S. RetailMeNot Rep
over a year old

Thank you for taking the time to share your thoughts, Anna. We are sorry to hear you had this issue using offers and coupons. We understand the frustration of using a coupon that didn’t work.

Users and community members post many of the offers listed on RetailMeNot, and at times, a user might share an incomplete or incorrect coupon. We do everything we can to validate all content that comes in to ensure we have as many coupons available as possible to help you save money when you shop! If you come across invalid offers, our Customer Care team will be happy to look into them and can submit a request to remove invalid or expired codes. You can reach them here https://help.retailmenot.com/s/.

Virginia
1 review
8 helpful votes
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When I made a purchase, I went through Retaiilmenot due to a rebate they were having. I met all of the terms, but the rebate was not approved. I should have just stuck with ebates... no problems getting cash back there!

Date of experience: August 6, 2016
PS
2 reviews
5 helpful votes
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RETAILMENOT IS A SCAMMMM!
February 12, 2019

Would give no starts if I can. The cashback offer is a total scam. They suspended my account for "suspicious activity" when all I did was email them to ask when I would receive my cash back. I was supposed to receive $70 cash back for spending over a thousand dollars on an item. I have been trying to get my cash back since October 2018 and it is February 2019 now. Retailmenot is a ton of lies and filled with a load of nonsense. They say that they had a few successful cash backs which is probably a lie and pay attention to the key word "a few". The fact that they don't even have a direct number to speak with a representative already shows us that they are unreliable. Trusted them instead of ebates which was a total mistake. Retailmenot is a scam with their cash back offer so DO NOT TRUST THEM!

Date of experience: February 12, 2019
RetailMeNot S. RetailMeNot Rep
over a year old

Hi Jenn. In the email you received in regards to your account suspension, there are direction on how to appeal this decision if you believe it was in error. We take user's security very seriously and manually review all appeals. Please note the appeal process does take up to two weeks. Feel free to reach out to us with any additional questions.

California
1 review
2 helpful votes
Follow Jasmine E.
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This website is linked to retailmenot.com, Its a coupon site. I needed some coupons and I came to sitejabber.com to check out retailmenot.com, and there were good reviews so I printed out some coupons and it says powered by redplum.com on the bottom of the print out so for more reviews on redplum.com search for retailmenot.com: 3
I will update if my coupons work! Lol but I'm pretty positive they will!

Date of experience: August 4, 2012
New York
2 reviews
10 helpful votes
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Retailmenot is a scam of a business. They advertise egiftcards at discounted prices just to get the extra clicks on their website to gain advertising dollars from companies but they are fake! I purchased several egift cards from them as gifts for people and after several days the transactions were cancelled. I called the company and left left messages and finally after sending an email they responded that for reasons they cannot say the transactions were cancelled. Is it because you didn't have the right to sell these cards in the first place? It seems that way... very suspicious.

Date of experience: December 29, 2016
California
14 reviews
57 helpful votes
Follow Aiya H.
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I love love love this site, you could not find a better site with online coupons. This site has variety of coupon codes that have worked for me 90% of the time. It has never failed me and you can find just about anything you're looking for if you want that discount.

Date of experience: August 13, 2011
New York
4 reviews
18 helpful votes
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This is one of the very best sites for finding coupons for the retailers you love, before you go to the store. Their weekly email updates are awesome, and their search engine is one of the best. They are very honest about the success rate of some of the coupons they post, so you will never be disappointed here. This site is run my professionals!

Date of experience: November 4, 2011
Texas
1 review
4 helpful votes
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At first I loved this app. It works great in the mall and we got 20% off at Tilly's and seems like it was going to be a great choice to add to our phones. However, after trying to use it at three or four different food places, be it fast food or restaurants, we were told that they did not honor the app and they didn't know why they were on the app and they were trying to get off of the app. They seemed upset that there were even coupons for their franchise or company or whatever it be on that app so I guess there's some pros and some cons but I wish that the food coupons were actually real and they're not. Fake fake fake but I'll still use it inside the mall or for truly "retail" stores.

Date of experience: August 18, 2016
New York
1 review
11 helpful votes
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Not sure how they make money off these sites but a SCAM it is. I tried to use a coupon for office supplies. When I tried to check out the coupon was worthless. I called the company and was told the site was a scam. They do not honor any discount from that site.

Date of experience: February 4, 2014
Florida
2 reviews
13 helpful votes
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Do not use this site
November 21, 2013

Do not use this site. We operate a company they claim to have coupons for - they do not! This is a scam. They seem to get "click thru" credits from Google or something - but they have no coupons for us (even though they list 5!) Don't use them.

Date of experience: November 21, 2013
Kentucky
1 review
13 helpful votes
Follow Ann B.
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Good site, except they don't allow referral codes to be entered as a referral code even if the code gets the customer a free product, free shipping or discount. Most people can't seem to figure out that a coupon code put on retailmenot coupon site might needs to be entered into the referral code box at the checkout, not the promo code section. I got a free Rio Sol de Janeiro Bum Bum cream using a boxycharm code because I figured this out. If it doesn't work as a promo code, it might be a referral code!

Date of experience: July 23, 2018
RetailMeNot S. RetailMeNot Rep
over a year old

Hi Ann! Thanks for taking the time to write us a review. Users and community members post many of the offers listed on RetailMeNot and at times, a user might share a coupon that is incomplete. We recommend leaving a comment on the offer to inform other users of this trick and your experience. We monitor feedback like yours and will take necessary action if we notice any trends. Thanks!

Indiana
9 reviews
26 helpful votes
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A great website that provides coupons since 2006. They go around and search for different deals and coupons and have them also submitted. It's a great place to find the best deals compared to other websites. Easy to navigate, easy to search, and trustworthy.

Date of experience: April 16, 2010
Pennsylvania
1 review
2 helpful votes
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Scam
May 13, 2018

I was looking for stores that sell reading sunglasses online and this coupon with 10% off for sunglassesrage.com opened up on my screen. As I had previously bought from that website, I went to check it out. Chose what I wanted, and went ahead to check out. I was supposed to have free shipping, UNTIL I applied the 10% coupon. All of a sudden, there was no free shipping anymore. I had to pay $2.49 for shipping, being that when the "10% off" coupon was applied, I had a discount of $2.69. Scam. To make people buy at certain online stores. Is there a MINUS 5 star?

Date of experience: May 13, 2018
RetailMeNot S. RetailMeNot Rep
over a year old

Hello Adane! Many merchants only allow you to use one coupon or promotional offer per purchase. This may be why the free shipping was removed. This could have also been a result of the coupon bringing your subtotal below the minimum spend required to qualify for free shipping. We sincerely apologize for any inconvenience that this has caused.

Japan
4 reviews
18 helpful votes
Follow Wyatt B.
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With sites like Ebates, myshoppingcart, and RetailmeNot, it is difficult to tell who is giving the best deal. This site works well for finding coupons. It does not work well for finding great deals. They do have the most amount of coupons. My favorite is AyeDeals.com because it does all of the searching for me, and saves me money and time.

Date of experience: July 8, 2015
Iowa
2 reviews
16 helpful votes
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Works for me
January 5, 2017

I did the 20 dollar rebate with a purchase of 50 at macys and I got my rebate to my paypal 3 weeks later. I did have to email them once the 3 weeks had passed and they reply and refunded my 20 dollars the same day. I also used a different retailmenot coupon for macys for the same transaction ended up saving tons of money :)

Date of experience: January 5, 2017
Philippines
13 reviews
48 helpful votes
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GOOD COUPON SITE
June 24, 2015

This site is one of the best coupon site though there are hundreds of coupon site out there Their coupon 100% works its the same on couponchief.com they offered thousands of great coupon and the results was pretty amazing because it will help you more to save your life!

Date of experience: June 24, 2015
Indiana
21 reviews
66 helpful votes
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I always check this site before placing an order with an on-line company -- they are the best coupon site as often the other sites won't show the codes and make you click through them -- this site makes it easy to find the codes and save BIG!

Date of experience: October 14, 2011

Overview

RetailMeNot has a rating of 1.9 stars from 166 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with RetailMeNot most frequently mention customer service, gift cards and third party. RetailMeNot ranks 323rd among Coupons sites.

service
24
value
21
shipping
7
returns
6
quality
16
This company does not typically respond to reviews