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RetailMeNot

How would you rate RetailMeNot?
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New York
121 reviews
357 helpful votes
Follow Lane F.
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Use to be really good with a ton of online coupons, lately not so much so. I wish retailmenot had more offerings, but it is a must got to site before shopping on the net. To get the best price you have to stop here first for the most reliable coupons.

Date of experience: January 2, 2012
South Carolina
1 review
8 helpful votes
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Time wasted
August 22, 2015

Wasted time on 2 offers that did not work. Wonder how many offers are actually real, and if occasionally a business accepts an offer just for PR reasons. Too bad they have to do this, and too bad people are wasting their time in many other instances.

Date of experience: August 22, 2015
Slovakia
1 review
7 helpful votes
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This site is corrupt. Promotes fake coupons, with misleading and false offers. For example, they say its 30% coupon, in reality it is 5% and so on. Or $10 instead of 5% and so on. Supports keeps ignoring my requests to remove such coupons. I am sure, support itself promotes their own coupons, which is corrupt behaviour. Since then, I do not trust any coupons on this site, I would rather google it elsewhere.

Date of experience: September 17, 2017
RetailMeNot S. RetailMeNot Rep
over a year old

Hi Tomas! We are sorry if you were unable to receive the full discount on your purchase. Offers that state "Up to" in the title indicate that the offer varies by your purchases subtotal. For a full breakdown of the requirements to get each tier of the offer, please select "Offer Details". We absolutely appreciate your feedback to help keep our store pages clean and up to date. If you find any offers that do not work for you, please click the 'Thumbs Down' button or leave a comment to let us and other users know of your experience. We monitor feedback like yours and will take necessary action if we notice any trends. If you have additional questions, please reach out to our Customer Care team. We are here to help!

South Carolina
1 review
9 helpful votes
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Cash Back is A Fraud!
December 30, 2017

I made a few purchases through the site that were promising cash back. Months have gone by and multiple emails. NO CASH BACK... They said they needed the confirmation receipts/email from the company to verify. Then wont email me back. It is a Fraud. Don't believe it. There chat is never working, I have tried to chat several times and they always say sorry its down you will have to email. Don't use them.

Date of experience: December 30, 2017
RetailMeNot S. RetailMeNot Rep
over a year old

Hello Tracy! We are sorry to hear you have had trouble getting a hold of us. We respond to all received emails within 24 hours. If you do not receive a response, it is likely we did not receive the email. We recommend chatting our Customer Care team. We can absolutely review your purchase via chat if we are unable to receive your emails. We look forward to further assisting you!

Michigan
1 review
8 helpful votes
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Their advertising is an obnoxious nuisance. Their newpaper-like ad circulars jam up the mailbox and block legitimate mail. I would never buy anything from them in any circumstance. If there was some effort to put them out of business I'd want to support that. It's like they're doing inverted advertising -- make people want to avoid them. Too bad the lowest rating one can enter is one star.

Date of experience: March 20, 2018
Michigan
1 review
8 helpful votes
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For about the 17th time I've attempted to use coupons from RetailMeNot only to have them fail. Today I called the online store I'm buying from, sstack.com They told me that all those coupons are fake, that they do not participate with any couponing, and that the only promo codes that work on their site are bonus bucks which are accumulated points from prior purchases. I suppose now I have to re-clean my computer as all those clicks have surely done it no good. For a supposed reputable site I've had an amazing and consistent run of useless coupons. There is absolutely no oversight about what they throw onto their website. sstack.com is just the latest "promo code" to fail, hardly the only one.

Date of experience: February 13, 2015
New York
1 review
1 helpful vote
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RetailMeNot's unjustified cashback cancellations inflict an emotional betrayal on customers. It's disheartening when a platform we trust disregards our loyalty without any valid explanation. We deserve transparency and empathy. Let's demand better treatment and consider alternatives that value our satisfaction and trust.

The Retailmenot Team has solved my issue and everything is ok

Date of experience: May 15, 2023
RetailMeNot S. RetailMeNot Rep
over a year old

Thank you for taking the time to share your thoughts. I apologize sincerely for the experience you have had. Occasionally, an account may be erroneously flagged for suspicious activity by our system. I am pleased to inform you that your account suspension has been lifted. If you have any questions or concerns, please don't hesitate to contact Customer Care at https://help.retailmenot.com/s/contactsupport.

Tennessee
1 review
0 helpful votes
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Hate the popups
January 5, 2022

I have used them for years but I must have signed up for something and now I get a popup on everything I try to look at. I have deleted my account but that didn't help. I loved it when I could just go to the site and look for a coupon bur I hate the popups.

Date of experience: January 4, 2022
RetailMeNot S. RetailMeNot Rep
over a year old

Thank you for taking the time to provide feedback, Travis. We are so sorry for your frustration. It sounds like you installed Deal Finder. Our Customer Care team will be happy to assist you! To reach us, please visit https://help.retailmenot.com/s/contactsupport, or for instructions on uninstalling Deal Finder, please visit https://help.retailmenot.com/s/article/How-do-I-install-uninstall-extension. We hope this helps and that you continue to enjoy saving with RetailMeNot.

Maryland
4 reviews
10 helpful votes
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Great site
September 1, 2011

Great site - it doesn't always come through for me, but it does often enough that it's my first stop whenever I am going to buy something from an online retailer. Lots of current coupons. A real money saver.

Date of experience: September 1, 2011
Missouri
9 reviews
38 helpful votes
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This is my favorite site for promo codes. I usually use the top 3-4 discounts, checking for % of success rates, how many have used codes that particular day and when last used. So far retailmenot has saved me a great deal of money on pretty much any site I check on. When you check for promo codes and/or coupons, retailmenot is your first choice option, letting me know they are the most widely used promo site. Some people don't realize that Amazon, eBay, Walmart and other huge companies have codes on retailmenot. It is pretty user friendly from all devices. They even post expired codes or not so successful codes, saying they may or may not work. I have had success using these a few times, but not much. Still worth your time to check them out.

Date of experience: March 18, 2016
California
1 review
17 helpful votes
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Hit or miss
July 24, 2015

Small type disclaimer on their emails states it's up to the retailer if coupon will be accepted. A lot are regional only coupons not valid everywhere, just in the regions the contributors live. For example, a recent national chain coupon appeared, I called the local restaurant to see if it was valid, manager said I would have to bring it in to look at it. Not a very good way to save money (and gas). Also, the majority of their coupons are for merchandise and clothing, and you'll get the same coupons if you sign up on the particular retailers email subscription.

Date of experience: July 24, 2015
New Jersey
5 reviews
14 helpful votes
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This is the most organized, user friendly coupon/deal website I ever visited and participated in.

Users contribute coupons they see through newsletters, other coupon websites, etc. The result is a nice collection of discounts available for the public to enjoy.

You do not have to register to submit or use coupons, but if you do join, some "extra features" are available.

Some stores blocks user submission of coupons, and RetailMeNot respects that, therefore, you cannot submit coupons or find coupons for every website online, but it also shows that RetailMeNot is more legitimate than some other coupon sites out there.

Date of experience: July 2, 2010
Georgia
42 reviews
168 helpful votes
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Retail me not.com is the absolute must stop for anyone who wants to save on the fly. Very easy to use and has a great rating system for ease of use. I would like to see them work a little harder at weeding out the fake coupon codes though.

Date of experience: September 20, 2010
North Carolina
5 reviews
18 helpful votes
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Hit or Miss
September 18, 2016

Some of the coupons or codes on this site work and some don't. Most if not all are added by users and obviously not confirmed by staff at retailmenot. Like my title says its hit or miss but I always check this site before purchasing anything online.

Date of experience: September 18, 2016
Oregon
5 reviews
7 helpful votes
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I am so excited to do a review about RetailMeNot. It is the place to go before you think of ever buying anything online. There will be a coupon code there that you can use almost all the time. I have saved so much by going there first before actually getting my final order. And they have every merchant site you can ever imagine. No matter where I want to buy from, I find a coupon code on retailmenot. They are so expansive. I love that site!

Date of experience: March 25, 2013
Massachusetts
8 reviews
27 helpful votes
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I always always stop by retailmenot and check for coupons before I buy anything online. I don't really use the offline coupons just because it's an extra step and I often forget before I go out shopping, but the online coupon codes are fantastic. I often get at least $5-10 off and/or get free shipping. Only downside is now I feel ripped off if I can't find a coupon on retailmenot XD

Date of experience: July 31, 2013
Georgia
14 reviews
93 helpful votes
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I always check retailmenot prior to buying anything. I usually end up with some savings & am always grateful. It's easy enough to copy & paste the code into my order screen if I'm ordering online. If I am trying to use it in store I make sure there is something that shows me it's a store coupon. Like with most coupons, not all stores are obligated to take them. Like my store has coupon out for other areas that can't be redeemed at my store. Always read the fine print & if it's just a code, not a coupon from the store, call the store first and ask. It's not that complicated. Also, if it's a popular company you can see if people reported it as "worked for them" or not.

Date of experience: December 14, 2014
Alabama
13 reviews
50 helpful votes
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A megastar, soooo very helpful. Seems their wings have been clipped as many retailers begin to censor what promo codes can be posted (Newport News, Spiegel) but still my first go-to when looking for a coupon.

Yes. I love you, RetailMeNot. Truly.

Date of experience: June 12, 2012
New York
2 reviews
7 helpful votes
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RetailMeNot is far too busy and has too many deals to keep track of. As a result, a lot of their coupons don't work and there's just too many to weed them out. I find it a huge waste of time. I recently discovered an app called Malltip that tells me about deals going on inside the malls near me. Because most the deals are taking place in store, I don't have to mess with silly coupons. I've also earned gift cards for inviting my friends. Free money! Definitely recommend Malltip instead.

Date of experience: June 16, 2015
Florida
19 reviews
63 helpful votes
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This promo site is great. I go to them now before I do any online shopping. The coupons are current and worthwhile. Its updated all the time. No memberships or downloads required, Just a great serice.

Date of experience: October 13, 2015

Overview

RetailMeNot has a rating of 1.9 stars from 166 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with RetailMeNot most frequently mention customer service, gift cards and third party. RetailMeNot ranks 323rd among Coupons sites.

service
24
value
21
shipping
7
returns
6
quality
16
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