ReShip

This company is a scam. They open your packages, invade your privacy, and then never ship you the products. Must avoid!

Great service. Appreciate the P. O. Box online, fees are reasonable to me and I recommend fedex over the other carriers

I have used reship multiple times in the past shipping back larger items from the USA to Australia (performance suspension for my car etc.) and had no problems at all, items were quick to be shipped and arrived on time. I hadn't used reship in a few years, and just last week used them again to ship me performance engine parts to Australia. The company I brought the parts off wanted $400 international shipping, but offered free shipping within the USA. I got my parts sent to reship (no cost). I had constant email tracking results from the shipping company whilst it was in transit to reship (UPS), and was signed for at reship at 1pm. I had an email from reship 20min later saying my package had arrived with all dimensions and shipping options to Australia loaded for me. I then paid shipping using DHL to Australia (This cost was just over 1/4 of the original sellers shipping quote) and was amazed to find only a few hours later it had been picked up by DHL and was on its was to Australia. It arrived 4 days later. To me this is some of the best service I had received, and will continue to use Reship for my USA purchases. All in all i would have no problems rating 5/5 star A+.

Don't use it for free shipping because reship's shipping price might end up being higher than your vendor's.

I had ordered hover boards via Amazon to the reship facility. The account was blocked for verification purposes at the beginning while first consignments arrived at their facility. Very poor and slow customer service to resolve the issue. Once finally resolved, I forwarded 2 hover boards via their service. I chose UPS as delivery method from the USA to South Africa. The consignment neither arrived nor did I receive any communication. Reship apparently uses their own provider called Orbital Logistics. After following up various times with the useless organisation of UPS, I was advised that the consignment was stopped in Germany. It got from the USA to Germany for the on-forwarding to South Africa. In Germany it was classified as hazardous. Despite contacting Reship several times, I have logged my own inquiries with UPS as from 11 Jan 2016. No responses at all. Phoning their helpline is useless too. I finally got the advice that Reship ie. Orbital Logistics - same company - needs to resolve this... Despite forth and back communication - same stupid standard responses, nothing ever transpires. Having phoned UPS several times in Germany, writing to UPS several times - no service either. Today - I was advised that the consignment of USD 1,400.00 has been destroyed by UPS on 26 Jan 2016! This is definitely daylight robbery by this useless service of UPS and in particular Reship / Orbital Logistics. In addition to this, the shipping fee of Reship was some USD 650.00.
Stay away from this company - you will definitely get cheated and robbed by them. Exceptional poor service and their staff writes the same crap again and again but does not resolve anything.
Want my money back. Stay away from UPS too. No personal service - no service.

I'm working with them from a year. At the beginning all worked fine (just the customer service was slow), but from about 6 months ago they started with heavy delays to add the packages to the account. They say that is a USPS problem, but few weeks after they started with delays with packages received from UPS too. Also, they now started with delays to ship the packages too (up to one week of delay), and the Customer Service continue being slow and even unresponsive sometimes, so that means Reship people have a critical problem with their operation.

And the worst thing finally has happened: they has lost a package, but they say that USPS lost it, despite tracking says delivered; what they say not have much sense, considering all the operational problems that Reship currently haves. Now I have almost 10 packages that they still not add to my account, despite were delivered several weeks ago from USPS. I stopped to send more packages to this business, but there still that packages; just headaches from Reship now. Is incredible how a business that worked fine, their service quality just get down, very down, in a very short time, and despite all the claims from their customers, they has simply doing nothing to solve the problems. In summary: AVOID THIS SERVICE AND GO TO ANOTHER ONE, UNLESS YOU WANT TO GET HEADACHES AND GET YOUR MONEY (YOUR PACKAGES) LOST.

I never write reviews on websites, so this might be saying something. I was looking to get a few guitar strings off of amazon.com and noticed ReShip was offering a $5 one time sign up cost. Intrigued, was hoping to save some money on shipping as shipping to Canada from US can be a bit pricey sometimes. I signed up and ordered my strings, and they arrived at the warehouse within a few days. Much to my surprise, I check my credit card statement, and ReShip has charged me $50.47. Huh? Where is the extra $45 coming from? I haven't even done anything on the website yet except sign up and they're charging me $50. Okay. Send a message to customer support, hoping to have it looked at, nothing yet. Take a look at what it put me on, it put me on auto monthly billing, which I didn't wan't, was only wanting to use it this one time for two packages. I don't send a lot of things over the border so I didn't think I would need that, regardless, it put me on that anyways. Week passes, nothing comes from the initial message, figure I may bite the bullet and just send these anyways and never use ReShip again. Go to ship my items to me, another $40 after the conversion just to send them to my Canadian address with the lowest level of shipping. You've got to be kidding. Maybe I'm missing something, maybe I'm trying to send an elephant to my house, not some guitar strings. All I know is it shouldn't cost me nearly $140 (ReShip "sign up fee" shipping + the strings themselves) for $50 worth of guitar strings. I have since returned my purchase through Amazon for a refund and will order directly though them, at least I'll save $100 or so. Thank's for nothing.