Rehlat

We originally booked 4 roundtrip tickets on Feb. 19,2021, for total AED *******. 80 (Booking ID: ******* & Request #*******). We have called hundreds of times requesting our refund back after all of our flights got cancelled from the airline's end and Rehlat said they were going to process our refund as they received airline refund approval. Rehlat emailed us saying "*******. 8 AED will be credited to your account within 60 days," but it is now February 20 of the NEXT YEAR now and they still have not sent us the money back and their customer service is the WORST. We call every day and all they do is lie about when they will contact us and when we will get the money back. They say they have "escalated" the matter, but in reality, they do nothing. They waste people's time and they also have stopped answering our emails, and we are tired and exhausted of their behavior and just want our full refund back. If they do not give it soon, we will pursue legal action.

Regards,
Dipak

On 12-July-2017 i made booking with is horrible company booking number(*******) to Manila on 22-July. The price was AED 943.58 for one way I made the payment then I received an email of the ticket but the date was change to 22-Aug. I took a snap shot of the screen and email it to the customer service. And this is their answer " If you wish to make the above date change the charges applicable would be 1370. 00 AED per passenger. Please note ** the fares shared are not guaranteed and are based on seats available with the airline."
Even though is their mistake and their system problem still they will not fix it and you will not get your money back. So i have to purchase another ticket from other agency for 1400 AED. Be careful stay away from the Rehlat.com. I called them many time a have sent them many email but no use they will keep you wait and wait and the price will go up everyday.

I am very much impressed with their quality of customer service.It was also very comfortable they were very approachable. I found it to be the best to render world class service at reasonable prices. The quality of service rendered while booking tickets was amazingly and so helpful.

They Scam you into thinking that you are paying a cheaper price. Then they keep on asking for more money to the point that it would be more expensive than other companies. They never actually make any reservations. They just take your money and do nothing. They Do Not have special deals. When you finally ask for a refund. They Do Not give you a refund unless you dispute it with your credit card company which of course could take upto 3 months. They just charge and use your money. Do Not Trust this fraudulent company. Do not be as stupid as I was.

It's been 2 months now, and I still haven't received my refund. They said 20 working days. I filled out and submitted the refund form, but still nothing. This looks like a scam website. I wouldn't recommend this website to anyone.

Please dont fall for this scammer company Rehlat...Becareful! Their site displays cheap rates and as the departure date comes close, a message or email comes from rehlat saying the flight has been cancelled and then upon asking for refund they will keep dragging for months and year...Take care from this $#*!ty so called company rehlat

I ever seen such a worst service in my life time. I have booked ticket Booking ID. *******, due to emergency i have cancelled the ticket. For the past 2 months i'm mailing and mailing and i have called customer care "n" number of times. But No use. They have technical support team "good for nothing" their reply will be just cut and past work from previous mail. That's it... till now i didn't get my refund. Actually i have booking may tickets for me and for my friends. Now i have stopped booking through Rehlat and i told my friends. Not to book through rehlat... *******@gmail. Com

Rehlat site, a fraud site, cancels the reservation, and you receive a message that the reservation could not be confirmed, and we will refund you the financial value within twenty working days, and you will never receive the money after that. Please read comments and reviews on social media and travel groups. They are fraudsters, please be careful

I cancelled a stay at the hotel, which is allowed as part of my booking and despite the fact that the cancellation and the right to a refund have been confirmed to me, I have been waiting for the money for about four months.
I have asked several times by email but they told me that they had a problem in the payment office.
I highly recommend not using this company.

I book a flight from cairo to sharm el sheik on 29 June 22. After I pay with my credit card they cancel the fly. Until now I do not get back my money. They need 40 working days to give the money back the say. Never book over this company. Take care!
I want to contact the management but they do not give any information out for contacting.
Salah Katib

I booked two flights from Rehlat - Booking ID *******. My flight has been cancelled by the airline according to Rehlat but I have not received the refund yet. I have sent 3 emails and made 3 calls and I am always asked to wait until the airline reimburses me. I have told them that I have to cancel my credit card soon and I need to a refund immediately. It is Rehlat's responsibility to return my money and deal with the airline on their end. I paid to Rehlat not the airline. I regret paying money to Rehlat, and their team has just given me fault assurances and they are not understanding the time and financial crunch that I am under. I will never recommend booking with them. You should rather pick a more reliable site.