Question 1

Just booked ticket yesterday with them and ticket were not issued but money deducted on my  card?? till now no reply from them as they only say they will refund the amount???

Accepted Answer

Same thing here! I see lot of complaints here of the same nature. They seem to be scammers! Holy hell. Will complain to the Police here straight away

Question 2

i m trying to contact to cancel ticket no one is responding

Accepted Answer

Dear zarina r, Greetings from Rehlat!
I really apologies for the inconvenience caused, request you help me with your Rehlat Booking details so that I can check and resolve your issues to the best of my ability.

Thank you.

Regards,
Customer Delight Team

Question 3

hi

according to a lot of reviews, i am scared to book with this website. yes its the cheapest but is it safe and what guarantee will you give me if i want to cancel or postpone my ticket

Accepted Answer

Dear Karim,

Greetings from Rehlat.

We have over 100,000 customers who book with us. Yes, we agree some of our customers had to unfortunately face issues which we are really apologetic for but be rest assured your details, money and transactions are safe with Rehlat. Rehlat is now considered one of the fastest growing online travel company in the Middle East. In case you come across any type of issue, feel free to drop an email at help@rehlat.com/ message on FB / we are available for you.

We are improvising our support services constantly and we thank users like you, who help us to serve you better and keep improvising our services.

We look forward to onboard you as our customer.

Thank You.

Regards,
Customer Delight Team.

Question 4

We made a booking with Rehlat on 4July 2020 (booking ID: 1624479 &) The ticket cancelled by airline due to the pandemic. Kindly do action

Accepted Answer

Dear Mubashira,

Hope you received the refund.

Regards
Customer Delight Team

Question 5

CP for BID 3971910 sa/ 07 Sep 2022, waiting for refund amount more than 2 months, i did not get any updates for the delay refund amount..

Accepted Answer

Dear Ahmed,

Hope you received the refund.

Regards
Customer Delight Team

Question 6

CP for BID 3971910 sa/ 07 Sep 2022, waiting for refund amount more than 2 months, i did not get any updates for the delay refund amount..

Accepted Answer

Dear Ahmed,

Hope you received the refund.

Regards
Customer Delight Team

Rehlat
Questions & Answers

Just booked ticket yesterday with them and ticket were not issued but money deducted on my card?? till now no reply from them as they only say they will refund the amount???

i m trying to contact to cancel ticket no one is responding

hi according to a lot of reviews, i am scared to book with this website. yes its the cheapest but is it safe and what guarantee will you give me if i want to cancel or postpone my ticket

Hi,my name is ARUNLEENRAJ.MY mail id is leenrajarun@gmail.com.my booking id is 2040029.i was book the tickets on April 5th evening kindly refund money

How long does it take for my booking to be confirmed? It has been 30 minutes

I need to refund my voucher since it is unable to be used on the hotel. I follow up but so far no respond from ur side, pls reply and follow up

Why you still money from people?

We made a booking with Rehlat on 4July 2020 (booking ID: 1624479 &) The ticket cancelled by airline due to the pandemic. Kindly do action

CP for BID 3971910 sa/ 07 Sep 2022, waiting for refund amount more than 2 months, i did not get any updates for the delay refund amount..

CP for BID 3971910 sa/ 07 Sep 2022, waiting for refund amount more than 2 months, i did not get any updates for the delay refund amount..

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RehlatQuestions & Answers

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Rehlat
Questions & Answers

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Ask to get answers from the Rehlat staff and other customers.