Rehlat FAQ | Sitejabber

Question:

Just booked ticket yesterday with them and ticket were not issued but money deducted on my card?? till now no reply from them as they only say they will refund the amount??? Just booked ticket yesterday with them and ticket were not issued but money deducted on my card?? till now no reply from them as they only say they will refund the amount???

Answer:

Same thing here! I see lot of complaints here of the same nature. They seem to be scammers! Holy hell. Will complain to the Police here straight away

By MOOSSA T. over a year old

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Question:

Hi according to a lot of reviews, i am scared to book with this website. yes its the cheapest but is it safe and what guarantee will you give me if i want to cancel or postpone my ticket Hi according to a lot of reviews, i am scared to book with this website. yes its the cheapest but is it safe and what guarantee will you give me if i want to cancel or postpone my ticket

Answer:

Dear Karim, Greetings from Rehlat. We have over 100,000 customers who book with us. Yes, we agree some of our customers had to unfortunately face issues which we are really apologetic for but be rest assured your details, money and transactions are safe with Rehlat. Rehlat is now considered one of the fastest growing online travel company in the Middle East. In case you come across any type of issue, feel free to drop an email at help@rehlat.com/ message on FB / we are available for you. We are improvising our support services constantly and we thank users like you, who help us to serve you better and keep improvising our services. We look forward to onboard you as our customer. Thank You. Regards, Customer Delight Team.

By Social T., over a year old

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Question:

I m trying to contact to cancel ticket no one is responding I m trying to contact to cancel ticket no one is responding

Answer:

Dear zarina r, Greetings from Rehlat! I really apologies for the inconvenience caused, request you help me with your Rehlat Booking details so that I can check and resolve your issues to the best of my ability. Thank you. Regards, Customer Delight Team

By Social T., over a year old

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Question:

Rebooking a nonrefundable ticket will cost me more than the original price? Rebooking a nonrefundable ticket will cost me more than the original price?

Answer:

Dear Yow, Greetings from Rehlat! Please note that we are charging cancellation/date change fee as per airlines policy only. If you want to know details please check with airlines. Thank You.

By Social T., over a year old

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Question:

Hi. could you send your official contact no. in abu dhabi on my below email address. mrafiahmad@yahoo.com Hi. could you send your official contact no. in abu dhabi on my below email address. mrafiahmad@yahoo.com

Answer:

Please contact us with the following number UAE +971 42944633 (09:30 AM - 9:00 PM). In case you come across any type of issue, feel free to drop an email at help@rehlat.com/ message on FB /TW we are available for you.

By Social T., over a year old

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Question:

We made a booking with rehlat on 4july 2020 (booking id: 1624479 &) the ticket cancelled by airline due to the pandemic. kindly do action We made a booking with rehlat on 4july 2020 (booking id: 1624479 &) the ticket cancelled by airline due to the pandemic. kindly do action

Answer:

Dear Mubashira, Hope you received the refund. Regards Customer Delight Team

By Social T., over a year old

Question:

Cp for bid 3971910 sa/ 07 sep 2022, waiting for refund amount more than 2 months, i did not get any updates for the delay refund amount.. Cp for bid 3971910 sa/ 07 sep 2022, waiting for refund amount more than 2 months, i did not get any updates for the delay refund amount..

Answer:

Dear Ahmed, Hope you received the refund. Regards Customer Delight Team

By Social T., over a year old

Question:

Cp for bid 3971910 sa/ 07 sep 2022, waiting for refund amount more than 2 months, i did not get any updates for the delay refund amount.. Cp for bid 3971910 sa/ 07 sep 2022, waiting for refund amount more than 2 months, i did not get any updates for the delay refund amount..

Answer:

Dear Ahmed, Hope you received the refund. Regards Customer Delight Team

By Social T., over a year old

Question:

Hi according with booking id 3031364 i am wait for your reply no receive refund cash, many time tried to call helpline number 920033029 please Hi according with booking id 3031364 i am wait for your reply no receive refund cash, many time tried to call helpline number 920033029 please

Answer:

Dear Muhammad, The refund is in process. We will update you once the refund processed. Thank You

By Social T., over a year old

Question:

Hi, booking id no:1589435.five passengers ticket booked.fraud ticket issued and airline denied boarding.since one month,just fooling us.cyber crime Hi, booking id no:1589435.five passengers ticket booked.fraud ticket issued and airline denied boarding.since one month,just fooling us.cyber crime

Answer:

Hi Rabindra, Apologies for the inconvenience you had to face. I have the Escalations Desk working on this, who will reach out to you at the earliest. Appreciate your patience. Regards, Customer Delight Team

By Social T., over a year old

Rehlat Questions & Answers

I m trying to contact to cancel ticket no one is responding I m trying to contact to cancel ticket no one is responding

Rebooking a nonrefundable ticket will cost me more than the original price? Rebooking a nonrefundable ticket will cost me more than the original price?

Hi. could you send your official contact no. in abu dhabi on my below email address. mrafiahmad@yahoo.com Hi. could you send your official contact no. in abu dhabi on my below email address. mrafiahmad@yahoo.com

We made a booking with rehlat on 4july 2020 (booking id: 1624479 &) the ticket cancelled by airline due to the pandemic. kindly do action We made a booking with rehlat on 4july 2020 (booking id: 1624479 &) the ticket cancelled by airline due to the pandemic. kindly do action

Cp for bid 3971910 sa/ 07 sep 2022, waiting for refund amount more than 2 months, i did not get any updates for the delay refund amount.. Cp for bid 3971910 sa/ 07 sep 2022, waiting for refund amount more than 2 months, i did not get any updates for the delay refund amount..

Cp for bid 3971910 sa/ 07 sep 2022, waiting for refund amount more than 2 months, i did not get any updates for the delay refund amount.. Cp for bid 3971910 sa/ 07 sep 2022, waiting for refund amount more than 2 months, i did not get any updates for the delay refund amount..

Hi according with booking id 3031364 i am wait for your reply no receive refund cash, many time tried to call helpline number 920033029 please Hi according with booking id 3031364 i am wait for your reply no receive refund cash, many time tried to call helpline number 920033029 please

Hi, booking id no:1589435.five passengers ticket booked.fraud ticket issued and airline denied boarding.since one month,just fooling us.cyber crime Hi, booking id no:1589435.five passengers ticket booked.fraud ticket issued and airline denied boarding.since one month,just fooling us.cyber crime

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