RedbubbleReviews 2,130

I had a redbubble account for a while. Posting my art along with some other art that wasn't mine. Don't get me wrong, I had full permission from artists to use their work, but no matter how many times I showed Redbuble the emails, they gave me the exact same excuse with the guidelines. Over half of my work was my own and the other 35% was work from an artist with their FULL CONSENT. Terrible site and such a rip-off. Worst customer service ever (Katie).

I chose 2 day shipping because I was under the impression that 2 day shipping meant I would receive my order in 2 days. That was not the case. It meant it would take 2 days for them to process the order then ship it. When I contacted red bubble about it, the customer service rep was extremely on the defense about it and argued that I should give an order 2-3 days for processing. I requested to get refunded for the additional shipping fees and had to go through 4 separate representatives for 3 days to finally get through to someone. Never again.

I ordered a package, 2 weeks ago, I'm in Chicago, it has not arrived. I received an email saying it was delivered. I'm sitting at the delivery address, it's not here. I tried finding a phone # to call, and no phone # exists. How can you run a company and not have a customer service #? I've been emailing their customer service group, who seems to just copy and paste the answers. I was told to call USPS as this was brokered to them by UPS, whom stated, they cannot release information on my package. Who can give me an answer on something I paid for? You may as well claim fraud with your bank. I wish I would have read the reviews before wasting my time.

I recently received my 1st purchase(T-shirt) from RB and the print is so bad, it is transparent... you can see the T-shirt color thru the printed colors.
T-shirt itself is fine and OK quality, but the print is definitely not like what you see on the screen. However I did receive it very fast!
So I complained to RB and they agree with me and said that it si not supposed to be like that so they are sending me a new one!
GREAT SERVICE!

Made me happy :P

Tried buying stuff 3 (!) times with different credit cards, in every case the site says "order successful", cards get charged, but no order confirmation email arrives. I contacted them and asked if there was a problem and got a reply that the payment didn't go through. Ok, how about telling me at checkout or sending an email about that? Next time, the same problem. I asked what the failure reason was to overcome it in the future and got a reply that "there was some difficulty processing the payment at checkout". How am I supposed to overcome that? What was that difficulty?
They claim that my cards were not charged, but the money just got blocked. That would mean they blocked more than $500 and I'll have to wait for 30 days for it to unblock! The problem is at their side, and they are unable to even suggest a way to solve it.
Stay away from them!

Having lived my earlier childhood in Detroit, I remember summer outings to Bob-Lo Island. Imagine my surprise when I found that you actually sell Bob-Lo T shirts. I ordered one (large) for myself and recommended them to my neighbors who are also former Detroiters now living here in Florida. I love the shirt and wear in often but after a few washings it has shrunk. I have not had this problem with my other T-shirts (large). Possibly the shirt was mislabeled or I should have ordered the next larger size. Please advise.

I ordered 5 stickers over a month ago, and they still have not arrived. About 2 weeks ago I got an email saying they lost my shipment and would get my stuff delivered as soon as possible... well, it's been two weeks, and the $50 worth of stickers I bought are still not here! I am livid. What horrible service and way too expensive if they aren't going to be on top of their business. I will never order from here again.