I'm a V. I. P member at JustFab and I have ordered from them many times now. Always arrived on time, ships fast enough, quality is good (one pair of boots I've been wearing for a year now, in the snow and salt (I'm situated in Canada) and they still look great! Sizing is like described and if they don't fit for some kind of reason, you will have no issue returning or exchanging them. Great customer service. Good prices.