RedbubbleReviews 2,130

I got a confirmation email, I got an email saying that my item had shipped, and I got an email saying the item had been delivered to my house. But the item never arrived at my house. From the reviews I've read, this type of situation happens all the time. I tried to do a Live Chat but the customer support kept logging out. I looked through the website for more customer service but there wasn't any. There was no email or phone number to contact about my issue. So I now have paid for an item that I haven't received and It's clear by the lack of customer service that the company doesn't want to help me receive my item. Sad to say, this company will most likely not be receiving my business again.

Ordered $150 worth of Christmas shirts for CHRISTMAS, they were shipped on the 7th of December to arrive between 12-14 December. Contacted them as I was planning to wear them at work but they tell me that it can take up to ten business days and that my order will arrive by the 21st... If they know this would you not put that on you estimated delivery date and make the customer aware rather than saying its a quicker delivery to make money? As I work away and have to get them shipped from my home address to my work site as they did not arrive on time, even if they do arrive on the 21st which is 7 days after the estimated delivery date I won't get them until the 23rd... Giving me 3 days to wear 5 shirts. When I contacted them all they could say was if it doesn't arrive by the 21st (which if that was the estimated delivery date I would have never purchased in the first place) then they will give me a refund.

I can't speak for the quality but the actual shipping service appears to be awful. I ordered from them the 1st expecting it to be delivered by the 7th or 8th which is what their website told me. The website's "tracking" said it was shipped on Saturday. Nope, UPS merely got the tracking label for it. The shirt hasn't even left Redbubble's building yet. So I contact them via a chat box that closes every few seconds to be told I should get it by the sixteenth but contact support if I don't receive it by the Dec. 20th. If I didn't pay for shipping I wouldn't have so much of a problem with this but over two weeks for 1 t-shirt is awful. Then you hear about the quality of the designs and it makes you worry all the more.

I never experienced this problem with other websites, I order a shirt they say I'll get it in a week, I'll get it in a week. I shouldn't have to wait 2-3 weeks for 1 item. It is currently the 9th and I guess I'll have to just hope beyond hope it even gets here before Christmas. There are some neat designs at this store I would've happily looked into getting if the shirt quality was good and now I'm not even going to bother. 3 weeks for one item is simply unacceptable.

My order placed on the 14th November was apparently shipped on 16th November and it has still not arrived! I had contacted red bubble previously regarding this order they have advised me to wait to see if it arrives. I feel i have waited long enough and no longer feel this is acceptable without a proper investigation of the whereabouts of my items. I need the items URGENTLY, I have also contacted UPS as the tracking information on this order has not been updated. They do not believe it has been picked up from one of their couriers as yet and the parcel is still sitting in Hong Kong, it is only the shipping label that has been printed. I need these items delivered this week, I have used red bubble repeatedly to purchase a large amount of goods from and I am very unsatisfied with the current dealings in relation to the whereabouts of this order.
I need someone contact me ASAP regarding this matter and have the item located or re-manufactured as an urgent order and shipped to me by the end of the week please. I do not want to keep getting canned responses telling me to wait a little longer and to track my item that has no tracking information! Very frustrated!

In the last month I have purchased 3 products from Red Bubble, all Christmas presents. The first one being a T shirt, for my brother. This arrived on time but the print quality was ok. It wasn't too bad so I kept it. Next I ordered another T shirt and a hoodie. The print quality on both were terrible. It looks like someone has used a paint brush t do it. It's rough finish and shows fabric underneath. Sizes are completely wrong. The T shirt ordered was M (male) they sent a female M. With deep neckline and capped sleeve! The hoodie I ordered was L but it's more like XXL. Absolutely awful for the amount of money I spent. NEVER AGAIN.

I recently purchased several postcards and notebooks for my daughters Christmas. Was a bit worried because of some poor reviews. Expected delivery was two weeks from ordering however items arrived much quicker (live in UK). They are of good quality and very well packaged. Very happy overall and would definitely order again.

I've ordered from Redbubble many times and have always been happy with the quality of the products, this order was different. The prints were sticky, rubbery, cracked, marked and had peeled off on some items.

I contacted customer service and asked if they have changed their printing process and if this is the quality I can expect in future orders (if so, this will be our last one), and sent pictures of the products. They admitted fault with one shirt, but said the rest was a problem with the artists uploads. Firstly, this doesn't explain why the prints feel different than previous orders, or why the print had peeled off some items. Secondly, surely redbubble has quality control to ensure that there are no problems with artists uploads. Thirdly, surely redbubble quality check the orders for errors before sending them out to customers. Fourthly, I went back to the site and could not see the errors on our shirts we received in the artists uploads, so the explanation does not make sense.

Redbubble, has never answered whether they have changed their processing and have been taking days to respond to me even though the website promises responses within 4 hours.

Very disappointed as my husband and I have loved our shirts from this site for years. Hopefully we just got a bad batch. We would love to receive reprints of our order, if the quality is of the usual redbubble standard.

Keep getting error messages associated with my address not being valid or whatnot (even though I LIVE there) and that it's not associated with my credit card. However, it is where I receive my statements, so this is obviously not true. Basically, got no help whatsoever from anyone in the help department when trying to place the order. I was just told repeatedly that it is my bank's fault. Obviously not the case. I was not even able to purchase anything. Super unhelpful.

Placed my Oct. 13 figuring it should take no more than 2 weeks at the longest to receive my order. 2 weeks go by, getting concerned that my order status is still in the "production" phase I make a ticket with customer care. The next day a lady emails me stating that the product I wanted (an oatmeal sweatshirt) is out of stock IN ALL SIZES and they dont know when they'll be restocked so they offer me a variety of solutions, one of which is to ship it out in a different color. I choose this option only to be told the following day that they cannot change orders and that my order has been cancelled and i've been issued a credit in which i may be able to choose something else. This being done w/o my say so. Trying to get the situation rectified I attempt their "live chat" feature which always seems to be offline. I finaaly was able to get in touch with a rep named Liz who was able to issue a refund. If you do choose to go with this company I would just be wary that if the product you like seems to be a popular one, keep a close eye on it because this company does not seem to be one to reach out to their clients even in situations that they should. Youll just be waiting for however long until they finally restock and choose to get it out to you

ABSOLUTELY TERRIBLE! I was only a designer on RedBubble for one month. I made dozens of sales and was supposed to get $90.12cad which means I made them like $350 cad. And what happened? Two days before the monthly payment process starts they deleted my account. NO EMAIL informing me they deleted it. NO EMAIL EXPLAING WHAT WILL HAPPEN TO MY MONEY. I had to message them a bunch of times. First they just said they deleted my account but didn't even answer me on what will happen to my money. A few emails later they finally say they chose to "withhold payment on my account" and they if I ever sign up again they'll block me immediately. I wrote another message to their complaints email, it's been a week, and they haven't responded... Redbubble=scammers, terrible service. I let them profit and they won't even let me get my measly 20% share... Pathetic. -1000/10.

I have yet to receive my order, it's been 2 weeks, and shipping was costly@ $10! My first communication by email to customer rep. Suggested I wait, no investigation, and seemed to be a canned response. I will take my business elsewhere from now on. There are plenty of other businesses with much better, and less costly, delivery service.

Note: I finally received my order, but it took nearly 3 weeks arrive. Not worth the shipping cost.