Redbubble Reviews Summary
Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.
This summary is generated by AI, based on text from customer reviews
Got the shirts and sticker! They are great! Very original. I love the customization options and will definitely order again in the future.
Ordered a t-shirt. Graphics were outstanding. Received quickly. Fabric was very thin and after one washing, shrunk so much, it is unwearable. Over 30.00 wasted. Won't order again.
I always have a good experience purchasing thru redbubble. I've never been disappointed
My item supposed to arrived on Monday 8,2016 by UPS and its 8/10/16. I called them they told me they'd that they've transfered my item to the regular post office on 8/6/16. I called
The post office and my item never arrived there. Horrible service. And my item still missing.
Items as described, received in a timely manner and everything was clearly communicated. Will definitely shop here again!
Ordered a shirt on July 15th, was supposed to be delivered by July 31st. Received an email from company saying order was delayed. Now it is August 9th, I have attempted to contact the company 3 times about this matter and have received no response via email. I call to talk to a real person so we can get to the bottom of this. Wait time 1 hour and 15 mins! Are you fing kidding me? Never again!. I Wish I would have read some of these reviews before making this purchase. I would have saved myself so much frustration! If I don't receive a response by the end of today I will be cancelling my already very late order. Crap, just crap.
I ordered a T-Shirt off RedBubble on a Wednesday, the item was posted that day from Brisbane and arrived on Friday in Melbourne. I selected express postage, it estimated it would take roughly a week, but 2 days is crazy.
Really good quality products too, can't complain, I honestly would recommend and 100% buy from them again!
My order was never shipped. I had to contact their customer service 3 separate times to get a response other than "oh, well it should be getting there." After wasting loads of my time (3 weeks) the stickers showed up and turned out to have this HIDEOUS white border on EVERY sticker. Garbage service and garbage product, FIND SOMEWHERE ELSE.
The Print quality was really great! The shirt was really thin but had a good fit. Too bad the neck was way bigger than normal. Never again!
Hi There Jun,
Thank you for taking the time to send through your feedback!
We're so sorry to hear that the fit of your t-shirt didn't suit your fancy. We'd be happy to sort this out for you, so when you have a moment, please submit an Exchange or Return Request through the following link:
https://help.redbubble.com/hc/en-us/requests/new
From there, one of our Customer Experience Agents will be able to find a swift solution for you.
It means a lot to us that you have a terrific experience with us. Looking forward to hearing from you!
Warmest wishes,
Redbubble
The shipping really is ridiculous. A 6 dollar shirt, 4.99 for shipping, and it didn't leave their facility for 4 business days. For 11 bucks and 10 days, you too can have a $6 shirt; or take your business elsewhere as I surely will.
Wondering where my package is? Wished there was a way to track it... waiting for a response as well... I leave on vacation this weekend and needed the package as a wedding gift for my brother! Please someone help!
HI Shivani,
Thank you for taking the time to get in touch with us!
So sorry to hear your order has yet to turn up. May we please ask that you Submit a Request through our help center (link below)?
http://rdbl.co/1yhhllS
From there, one of our Customer Experience Reps will investigate the matter further to help sort out a swift solution for you.
It means a lot to us that you have a terrific Redbubble experience. We look forward to sorting this out for you!
Warmest wishes,
Redbubble
Quality of print was not great. Thin shirt at $5 quality. Great ideas though. Took longer than hoped. Just over priced by a lot
Hi Pauline,
Thank you for taking the time to send us your feedback!
We're sorry to hear your t-shirt wasn't quite what you had expected. Because it's important to us that you love your Redbubble tee, one of our Customer Experience Reps will be in touch shortly to make things right here.
If you have any other concerns or comments about your experience with us, please let us know!
Warmest wishes,
Redbubble
Good service, good product, all around great experience
Always great quality and a pleasure buying from RedBubble
Although the report says the item was delivered to the house, no one received it. What's more, my son telecommutes and would have been aware if anyone delivered a parcel to our mail or our front porch. The package just did not arrive.
Hi Carmen,
Thank you so much for taking the time to leave us your feedback!
We're so sorry to hear your order hasn't made it your way. Worry not, one of our Customer Experience Reps will be in touch shortly to help get to the bottom of this.
If there is anything else we can help you with, please let us know!
Warmest wishes,
Redbubble
Was a little disappointed that it took so long to receive the T-shirts. They are great T-shirts and my kids love them but just took a long time to get them.
You get to choose from so many artists and get to choose the color and even the type of shirt the design is put on. Wonderful experience.
It is great to find Kpop Merchandise in sizes that fit American 2X and 3x sizes.
Love it and I am eternally grateful.
From the business
Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Terry,
We're very sorry to hear that! Not to worry, one of our Customer Experience Reps will be reaching out to you shortly to sort things out here.
If you have additional questions, please let us know!
Warmest wishes,
Redbubble