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Noel A.

Contributor Level

Total Points
85
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1

1 Review by Noel

Redbubble

  • Redbubble

“Ghost Package”
9/30/16

I ordered a package, 2 weeks ago, I'm in Chicago, it has not arrived. I received an email saying it was delivered. I'm sitting at the delivery address, it's not here. I tried finding a phone # to call, and no phone # exists. How can you run a company and not have a customer service #? I've been emailing their customer service group, who seems to just copy and paste the answers. I was told to call USPS as this was brokered to them by UPS, whom stated, they cannot release information on my package. Who can give me an answer on something I paid for? You may as well claim fraud with your bank. I wish I would have read the reviews before wasting my time.

* Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Helpful  (5)
Thank you
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Red B. – Redbubble Rep

Hi Noel,

Thanks for reaching out.

So sorry about the frustration this might have caused. We're glad to see that this issue has been resolved by one of our Customer Experience Reps.

Please let us know if you need further assistance!

Warmest wishes,
Redbubble

Noel Has Earned 5 Votes

Noel A.'s review of Redbubble earned 5 Very Helpful votes

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