Rainbow

On the site the clothes look so cute but when you get them 2 months after ordering them because they come from China, the products are cheaply made and feel cheap. These sites don't tell you where they are being shipped from until you receive your tracking number. Lesson learned. Buy from known companies!

I went to rainbow on Springfield plaza, Springfield MA store #252. Never experienced such rude employees! All I asked for was to try on a couple things and the employee looked like she wanted to kill me for asking. I left the items and just walked out... need to fix the attitude on your employees because last time i checked its part of their job to let you try things on in the fitting room. Never will I ever go to another rainbow store as this is not the only one where I experienced such rudeness! Horrible Horrible customer service!

Ordered my son some back to school Khaki pants. Although I sized up 2 sizes, when I received them they were too small.
If you return using the SHIPPING LABEL they provide, be aware that you will be PAYING MORE to ship them back then what you would actually pay if you shipped them using your own label! Very disappointing, will NOT be buying from this site again.

If you expect Gucci at Walmart prices do not shop at Rainbow. I have clothing from Rainbow that is 6 years old. Rainbow clothing will last if you take care of it, I. E. do not dry on high heat. Hang it up straight from the dryer. I LOVE RAINBOW! Take care of your clothes and they will make you a Fashionista

I like shopping rainbow but, I do have an issue with them not providing detailed info about products. Boots I've ordered were suppose to to have been WW but the site doesn't give you dimensions and cust Serv has no idea either. Your site needs to upgrade and provide better info on products specifying dimensions, high stretch, no stretch and etc. And having to pay for return shipping or having to get store credit is not cool. Although a label is provided, shipping is taken from your refund so you're still paying. I usually shop online and because of lack of detailed info, I have to return items. It's pretty much a chance taking experience. To prevent this in the future, you should provide more info about the product because the return process is not a great option in my opinion.

This store has a lot of cute stuff, plus size clothes are cuter than smaller sizes. I really do like the clothes however, the stores are nasty and it is a distraction because you are shopping for new clothes in a dirty place. I have reported this 3 times to corporate who claims they are gonna turn my complaint over to the District Mgr. Yet they are still dirty. I feel this company cares nothing about customers they just want us to buy their clothing at any cost. I hate when companies treat us like they can present their product to us any kind of way... wrong! Rainbow Shops clean up your nasty stores in Dayton, Ohio. I refuse to let a company force me to shop under these conditions. You guys look like old dirty Roses stores!

I've had to replace the zippers on two pairs of jeans. Most of the blouses have stitching that has unraveled, resulting in a hole. There isn't a Rainbow in my city so I usually order online. So I always go up a size. I bought a really cute jumpsuit that I only got to wear twice because it started to unravel from the center torso, down to the crotch. So in closing, this store is good for a quick fix outfit. Just don't expect to get any longevity out of it (unless you know a good tailor or you can DIY).

I like Rainbow Shops, I did frequent this shop before covid, I've been shopping online. Today I wanted to stop in my local Rainbow, the only male has no customer service skills, the front associates (cashiers) were worse, no greeting, lots if cussing, & verbally abused the absent manager about her Lexus. The only thing I need when I spend my green is a confident HELLO!

Rainbow is the type of store that you should shop in person for. Shipping the items is fine, I haven't had any issues there and the quality of the clothes is what you are paying for. However, it seems that the clothes themselves (size being) are all over the place. I ordered the same size I would normally wear and some are too big, some too small, and only 1-2 items were true to size. I don't like the fact that I can't tell you to size up or size down from your normal size because it truly ranges from outfit to outfit. Your best bet is to shop in store and try on the clothes to avoid any hassle of having to return items. I should also mention that if you buy bathing suits, underwear/bras, or a bodysuit the sale is final and they can not be returned (even more reason to just go to the store).

That being said, my overall opinion of rainbow is good when shopping in store but online not so much.

I ordered a under garment sets from their website as their store doesn't have very much to look at in terms of selection when it comes to intimates. I'd had decent clothes from them before so I wasn't too worried when I ordered. As a plus size gal, I wear a 42 D sized bra, and 3 out of the 4 bras I purchased were closer to a 32 D - They didn't come anywhere CLOSE to fitting around me, and every other bra I've bought every where else fit just fine. I called to see if I could exchange it but they refused very rudely, saying I should have been sure of my size [I was!] before ordering. The panties are also VERY small and very poorly sewn together. A total waste of 50.00 if you ask me. Won't shop here again.

Where as I like the clothes I've ordered twice for delevery. Absolutely Horrible. No one cares where your order is and the help you get is well it's not our fault. I think I'll stick with WISH at least that way I know it will be $#*!ty. I thought I would give them another chance. I'm sorry I did. Sorry but you've lost my business for life.

I ordered my clothes and spend more than $100 and I never received my order, they said they send it to me and gave me a fake parcel number that never existed, I ask for my money back but they don't want to assume responsibility on this!
They never refund my money
THIS IS A SCAM! Do not shop here!

The company has the best possible way of losing customers. The worst business practice. Why do they need to check ID's? Its not a liquor store and most people who shop there are under 18 and they would like to go shopping with friends their age. Also, the employeees are just soo rude omg. Please hire new people on Grant St. In Buffalo, NY otherwise people will just stop shopping there. Other than that, there are nice clothes for a nice price.

I made a significant order some months ago and everything I purchased is now pilled to the point that there isn't any way to wear it. It's cheaply made, poor quality fabric. I know I should have expected this but after such little wear and tear, you'd figure it'd hold up a little. The dye also rubs off on your skin on black shirts, and can stain other clothes in the wash.

I read a lot of questionable reviews and was skeptical about ordering from this place... so I placed a small$20/30 order to see how it went. Mind you, I literally live in the middle of nowhere and didn't expect to receive my order. But to my delight not only did I receive my order but it was fantastic! I did pay for expedited shipping and it came 2 days later than it should have but to be fair it was memorial day weekend. I will be placing a larger order with rainbow shops this week for work out gear. I'm plus size and people have no idea of the struggles to find cute clothes for us larger ladies, I'm so excited!

I have been a loyal customer at Rainbow for many years but after my recent purchase, I will NEVER order from them again. I ordered a size 10 shoe and they sent me the wrong size. I'm really irritated. What a waste of money! Their clothes are also very poor quality. I will never ever purchase from Rainbow again. I'm very disappointed.