Rainbow

The store manager made a very rude comment about my body I didn't appreciate it at all. I came to spend my hard earned money just to get talked about from the store manager around 2pm

I purchased what I thought was a shirt only two days ago for a date. I took the tags off the day of my date while I was getting ready and realized it was a romper. Of course I didn't even wear as I don't look good in them so I brought it back to get it returned and was told the tags had to be on. That was the first thing. I called to ask if the tags really had to be on the clothing and the manager said that I could get in store credit but that would be all since they were no longer attached to the shirt. But when I came to first return it I was never offered the in store credit either. I will never shop here again. Terrible return policy and the staff acted like I was an inconvience to them. Definitely not worth shopping here

I ordered online they got there clothes and still kept my money it's been almost one year since It's not fair I'll never shop again with them and a zipper broke two days after wear

Although they have a refund policy stated on their website, they are not responding to my efforts to return two items that are too small. I should have checked reviews before ordering with them. DO NOT ORDER FROM THIS COMPANY. You will be disappointed. They are located overseas.

Was a regular customer buying every week at the same store, went to buy a pair of shoes $13.99, after wearing them 1 time shoes broked - back to the store sales agent rude from ghetto asked me for the shoe box - told her "i dont make collection of shoe box but take shoe box from the new one that u gonna give me in exchange- she refused - upset i left store with new shoes, left old shoes, receipt, and forgot my wallet - at nite at my house I was arrested, spent 1 nite in jail, lost my job - as of today that story cost me around $ 10 000,00 in laywers, mugshots removal, lost of job... since more than 1 year I am having nitemares everynite getting arrested.

I went to Rainbow this morning to exchange an item for a smaller size. The hours stated they open at 10: am it was after 10 there was an associate on the premise she never acknowledged me. I guess another worker showed up. I asked. Are you open now? She said no. I asked so when do you open, she said when I say we do. She was so nasty and disrespectful I figure Ill just eat the lost. I'll never shop there again. Mysister was on the phone with me. She's spreading the word, so am I that won't be tolerated. If it wasn't for shoppers, they'd have no job. That was Terrible.

I'll never shop at Rainbow again. Drop those sales.The store was on 71st and Jeffrey at 10:25 am.

I ordered some merchandise for the first time from Rainbow. I read the return policy to make sure I could return the items if they didn't fit. I read that you could return items to store if you use a credit card. With this being said, I used my PayPal credit card to purchase the items. After receiving the items, I realized that the clothes are cheap and run very small. I also realized that the store in my area had closed down. I'm sure it's because of the scamming of the company and the poor quality and service they offer. I decided to take the items out of town with me to return to another Rainbow, and I was told that I couldn't get a refund because I used my PayPal credit card. Although Rainbow's policy states that you can get a refund if you use a credit card, I was denied a refund and told that I had to do an exchange. I will never shop at Rainbow again!

Rainbow does sell nice clothing, but it isn't at all good quality. A lot of the material is too sheer and see thru... nice for people who want to go out looking hooker chic... if that's your thing.

I love rainbow jeans and shirts. I love how thier shirts fit and come in multiple colors. When my package came open they were quick to address the problem and refund me. I ordered again, no issues and shipping was quick. I ABSOLUTELY LOVE RAINBOW SHOPS. I never had issues like other customers have said.

So I'll be quite frankly honest, upon reading previous customer's "horror stories" of spending money on online orders and either getting the order months later or not receiving all articles purchased or damaged, I was incredibly worried about my own purchase.
I just spent a decent amount of money on a lot of clothes, and I feared that I was either going to never receive my order, the articles would be damaged, or pieces would be missing. A few days after placing my order, to my dismay, I receive an email stating that one of my items could not be fulfilled, therefore I would not be charged for it and it would not come. As with anyone, this raised great concern, having read previous customer's experiences, and I feared for the worst.
Alas, a couples days later my tracking number was sent and then some time after that my order arrived. To say the least, I am incredibly happy with my purchase, the clothes are well-made for a great price (got everything clearance price), and the shipping was prompt and well-packaged.
While some customers may have had a less than enjoyable online shopping experience, I myself and very happy with my purchase from Rainbow Shops.