Rainbow

Do not shop at this store! If you have a refund, they will try to keep your money. They have a stupid return policy designed just for that purpose. I returned 2 items by mail on 13 June 2022 and they have received them on July 5 2022. FedEx agent called them twice to verify and they said they were received. 10 days later, the money has not been refunded back to Klarna. I called 3 times today, and they told 3 different lies. I was told they had to redo the refund from the 5th earlier this month. I called back and was told the supervisor was still looking over the notes. I told them that they have their merchandise back and they need to refund the money. This can't be too hard. This is only a scheme to steal people's money. I hope they eventually close down these stores especially where the clerks and managers are clowns and just as stupid as the policy. A few weeks ago, I went to one of the stores in Savannah, Georgia to get my money or items back and the clerk called the security guard. I started to call the police because, they are the f#$%% thieves who have my money. I like their nerve. If they want to get clever with me, they could be staring down their noses at a lawsuit. A messed-up place to shop. Please do not shop at these stores.

Bought some boots, not only did I pay for priority shipping and received it way later than expected. But they were also entirely not the right size, I ordered a 10 in womens and the pair that came had to be atleast a 6 or 7. Then when I tried to return it, found out I could only get store credit SURPRISE I also used klarna to pay and found out that rainbow had charged me more than what they had listed on their website. Had to file a report and after all that I still had to pay for those $#*!ty $#*!ing shoes because I used their shipping label. Called customer service many times and was met with an employee who was very stuck up and $#*!y, hung up on me everytime. ALWAYS READ THE RETURN POLICY. ALWAYS READ THE RETURN POLICY. ALWAYS READ THE RETURN POLICY.

I went into a store located in Dearborn, Michigan, on Mercury Drive and boy I should have kept going. I was in the store at about 4:30. Found several thjngs that I wanted to try on at about 4:45. I went to the front desk to ask if I could go into a dressing room and they told me that they were all closed. So I asked were they all broken or something and the employee told me "No, we just close them early so we can be out of here at 6:00" So you can tell this is a Sunday evening. This was extremely unacceptable. I then asked her for her manager and she said of couse "I am the manager!" So I politely left the store. 2 days later I called the corporate store and they apologized, however me being inconvenienced and spoken rudly to was only worth a $10.00 Rainbow Gift Card. NEVER EVER WILL I BUY FROM THEM AGAIN. I'm not using the gift card nor will I give it to someone else. I refuse to let someone else get treated like I have.

This is absolutely ridiculous that the fitting rooms are still closed and we are in 2021. There are stores that allow us to try clothes on except them therefore covid can't be an excuse anymore! OPEN THE FITTING ROOMS!

Let me start by saying that I'm VERY skeptical with buying clothing online. So when I found Rainbow Stores online and their good prices, I thought there was a catch. Turns out, there wasn't.

I ordered 11 pieces of clothing that came to a total of $97 and change. Mostly rompers and tops. The clothing was true to size. The quality was not cheap. And the shipping was free because the order was over a certain price point.

Everything fit PERFECTLY. I have no complaints about the online site, but I can't vouch for the store, because I've never been. But if you're shopping online with Rainbow, you'll probably have no issues.

I HAVE NOT BEEN PAID, CONTACTED, PERSUADED, OR REIMBURSED BY ANY RAINBOW EMPLOYEE OR REPRESENTATIVE TO GIVE A POSITIVE REVIEW. THIS REVIEW IS COMPLETELY UNBIASED AND IS BASED ON MY OWN TRUTHFUL EXPERIENCE SHOPPING WITH RAINBOW ONLINE.

Bad review for the fact of attendants started following me because the fitting room wasn't working and I wanted to measure my legs with the clothes that I wanted to buy. It was terrible

I noticed if I go to a Rainbow in a ghetto area the clothes are cheap and trashy, if I go to a rainbow in a high income area the clothes are high-end. Remember that ladies.

It seems over the past years, this company's prices have increased for low quality material. Not cool.

I SHOPPED HERE AS A KID IN THE LATE 80'S... EARLY 90'S UP TO THE EARLY 2000'S THERE WAS A STORE NEAR MY HOME AND EVERY WEEK SOME GREAT TRENDY CLOTHING~! UP TO ABOUT 10 MONTHS AGO I PURCHASED LEGGINGS. JUMPSUITS. BLAZERS. SOME TOPS. BUT THE LAST FEW TIMES I SHOPPED THEIR ONLINE SITE MOSTLY SHREDDED HOOKER CLOTHES AND HIP HOP STUFF! I HATE THIS RIPPED CLOTHING FAD. LOOKED LIKE HOOKER OUTFITS IN BARELY THERE FASHIONS. WTH! I WAS INFORMED THE MAIN HEAQUARTERS ARE NOW IN PENNYSLVANIA AND THEY ARE CATERING TO A DIFFERENT DEMOGRAPHIC SET OF GALS... GUESS I WILL BE SAVING MONEY. MY MOM. AUNTS AND GRANDMOTHERS SHOPPED IN RAINBOW SHOPS. DIFFERENT TIMES I GUESS. PLEASE ALSO TAKE NOTE SIZING RUNS SKIMPY..

I placed an order online from rainbow on 6/4/24 and another order the following day 6/5/24 as of yet I still haven't received neither of my packages, my packages are being shipped by FedEx smartpost which is the slowest and worst shipping carrier method to use, and when I check the fedex tracking system the status says my packages are in ellenwood georgia facility and it has been there for over a week now and ellenwood georgia facility is the slowest and worst as well for any packages to go through, and now FedEx Smartpost has finally handed my packages over to USPS for delivery and the USPS shipping status says on one of my packages status that it's arriving late delivery date unknown and on my other package the status says that a label was created waiting on package from rainbow the shipper. I called rainbow customers service on 6/14/24 about this issue and the representative repeatedly talked rude nasty & unprofessional just because I asked her about the long wait time and I still don't have what I paid for and ordered online from this company, but my issue wasn't resolved by that nasty attitude individual so called representative. I will never buy anything else from this sleazy low classed unprofessional business again.

Package not here in a timely manner. It's been 10 days and the add within 5-7 days. Package still in Ellenwood, Ga..

WORST EXPERIENCE EVER!

I was waiting in line to check out and when it was time for the Cashier to check me out, he said he was closed. I asked why he waited until it was time to check me out to say he was closed, and he said that he did not need to answer me, and I needed to go to another register. Well, the other register had several people in line. There were even people behind me as no one really knew he was closing his register. I asked him again why he could not just check me out since he knew I had been in his line for almost 10 minutes. He began shouting at me and berating me. I asked for the manager upon which he stated that he was the manager. I told him that I was not going to let him talk to me like that. Another customer, listening to what was transpiring, told me that I should not waste time talking to him. I then went to the next register. When it was time for the Cashier to ring up my items, He told her not to service me. I had to leave as now no one was allowed to ring me up. This is the worst manager I have ever encountered. No customer service and no company loyalty as he did not even care if the company lost money. I realize employees are currently hard to find but I can honestly say that almost anyone would be better than this manager. I don't write a lot of reviews but felt compelled to submit this one.

I have been looking for a site to complain to besides the company so that customers can see this company does not solve any of your problems. On April 10th 2021 I placed an order for 12 dresses totaling $115.41 I never received anything saying when my dresses were arriving so on April 23rd 2021 I happen to look on the email order receipt because I thought that it was strange that I have not received anything, no email, no text, anything telling me about my order. So I looked at the one email that I received when I ordered the dresses and it said that my dresses had been delivered a week prior on April 16th 2021. Needless to say I was very upset. I had not received any notifications about the delivery. I do not blame rainbow 100% because they did not steal my dresses but I do blame them because if I had been notified I could have been looking out for the package, now I am out $115.41 and I have no dresses and I am very upset. I filed a complaint with Rainbow shops and they said that they are going to get back to me in 4 days. It's been over a week and I have not gotten any correspondence about the case, BUT they send advertisements about new clothing though. But no apology no anything. DO NOT buy from Rainbow shops online because they will not resolve your issue if you have one. At the lease, Rainbow Shops could have issued an apology. Hopefully one day will get it together & take a note from Amazon who let's you know when they're going to deliver your package. I only gave 1 * because I had to... I would have given them no stars if I could have.

WORST COMPANY TO WORK FOR! ESPECIALLY STORE 188 LOCATED ON AIRLINE HWY AND STORE MANAGER SHANDRA & DM YOLANDA! NOT PROFESSIONAL AND VERY RUDE TO THEIR NEW EMPLOYEES. I ONLY WORK THERE BARELT THREE WEEKS AND WAS LIED ABOUT So MANY THINGS! STORE MANAGER IS VERY RUDE AND TALK TO YOU ANY KIND OF WAY AND VERY UNCLASSY! I WILL NEVER TELL ANYONE TO WORK FOR THAT COMPANY. I BEEN THREATENED & DISRESPECT! BUT I WILL HAVE A LAWYER ON THAT $#*!! MOST DISGUSTING PEOPLE ON EARTH!