Rainbow

It seems the custom service departments hands are always tied and they can't do anything. The app kept loading and acting up so my daughter ended up with the wrong color shoes, they said the order was processing so it couldn't be canceled. So the shoes will be returned and I will not buy anymore because who's paying for the shipping? They know how to rip you off one way or another even if it's an issue with their app. Will not return!

This Brooklyn family run business is a bunch of thieves I shipped back over 15 items worth $350 and they refunded me $88! Now I have to call the bank and dispute the charges to correct their thievery stealing and incompetence
They lost my business and they will miss my 5k in orders a year f. U.
I'll shop 21 and other online shop they are plenty

I called and when you ship back merchandise over 30 days they keep the merchandise and do not give a credit or refund! And will not ship the merchandise back to me!
That's stealing
No way does it state that, they will be out of business

Called senator Klein and complaint to district attorney! In NYC

The Store setting is nice, clean, they have good deals, stylish clothes, nice shoes, nice bags, necklace, nice earrings, fancy phone case, body cream, perfume etc. It have almost everything there like Walmart. The workers there
Are nice, friendly and they give good service. Not all the workers at all the rainbow stores are nice read the review before going there thanks.

I bought the vacuum and agreed to the $2900 price. A month later I find out the company took out a $4000 loan under my name for the product. I did not consent to the $4000 loan for a vacuum. The company did not disclose that information. When I stated that i did not consent to the $4000 price and that they can take their machine back they stated they will not and that they will be putting it on my credit. Its a scam. Dont waste your money. You can get the whole system online for less than $1000.

Worst store ever! The employees there are rude. During the pendemic I lined up behind the person in front of me. Another customer came and stood at another tape line. They said nothing to this customer who just cut all standing in line. I then went and stood on another taped line. They told me I was on the wrong line. I should have been the next in line. This is where they got rude. Instead of telling the customer who cut in front of me and two others they said well too bad this Is the way it is. I put down my stuff and said fine I don't need this stuff and walked away. As we were leaving all three employees behind the register yelled bye in a rude way. Your store just lost a costumer. I am not going to pay for any product where you are treated so rudely. If I could give this store a 0 I would.

These incompetent clowns are giving ppl refunds in the form of store credit knowing customers CANT use it online! They are a bunch of scammers including the customer service department and the manager BEA who refuses to call me back to resolve my issue!

My disabled sister became sick in the store, I asked for a bottle of water they had clearly a new bottle of water on the counter they told me no but I can go for stores down to buy one I explained it was an emergency by that point she was passing out on the bench they still didn't help me I wouldn't bought the water came back. The little cashier started arguing with me over the transaction stating " I am a grown man, I own my own house I own my own car I am a grown man". If I wasn't already so frustrated it would've been funny, or even cute that little guy kept saying that he owns his everything. The entire situation like to store on St. Clair in Cleveland Ohio just silly and ridiculous!

I placed an order online on February 15,2019, it is now March 13th and I still don't have my order. Each week that I contact their customer service I al told it's in transit. Finally in frustration I called and spoke with the customer service supervisor (Sharon) and she said essentially the same thing all of the others have said, she would put a trace on the package and if it can't be found, they will issue a refund. How long you ask? ANOTHER 9 DAYS! $154 worth of clothing folks. I will NEVER shop with this store again.

This store is awful. I had never been there before but my friend suggested it so I went last night and I got my friend something for her bachelorette party but their sizing runs super small so I went back today to exchange it for anther size and they refused to take it! Seriously.?! I was just there last night and it was the same lady working the register. She told me you can't return or exchange bras, but how was I supposed to know that?! NO ONE told me that and the receipt doesn't say a freaking thing about it. I explained to her that I never even put it on because it was for a friend, but she refused. So now I'm out of my money and I can't even give it to my friend! Never returning here again!

We were in USA doing some shopping and decided to go into Rainbow. The male clerk treated us as though we were thieves. Following us around and making us very uncomfortable and not helpful. What kind of treatment is this when you're trying to shop? We left. Not an enjoyable shopping experience at all. I'm not sure what this clerk was thinking. We were there to shop, NOT steal! I don't think this location will last long! YOU DON'T TREAT CUSTOMERS LIKE THAT!

First of all I will say I love the store and I love the clothes, which is why I'm really disappointed about their policy. I bought a pair of pants that I absolutely loved. I went to wash them for the first time and they ripped, a lot! I took the pants back to the store to see if I could just EXCHANGE them. When the girl asked about the tags I said I forgot it but I will go back and get it if I need to. Her co-worker said once the tag is removed that they can't do anything. She also blamed my washer, but maybe it was poorly made clothing? I'm not sure how many people wear clothes straight from the rack, but I prefer to wash them first. Well, if you go online and look at their RETURN policy it says it must be in its original condition and tags must be attached? Again, all I wanted to do was EXCHANGE them. NOwhere could I find anything that said it had to be in the original condition and tags attached... just to EXCHANGE? Huge disappointment!

Today, I got delivered a wrong saree, which I've ordered for my mother why is why I couldn't fulfill her choice so yes! I'm willing for my to bd refunded & get this product as it's too of a very bad quality! Even I've been trying to return it & I emailed too but neither reply has been made & also they ain't not responsive after you make their payment, I'm plain disappointed with Rainbow fashion servicei I suggest neither buy anything from here nor recommend it to anyone at all.