Rainbow Questions & Answers

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Here’s what consumers have asked with answers from Rainbow staff and previous consumers.

14 questions answered
14% answered in 1 day
Question:

How do the plus size jeans fit , that's what i want to know

Answer:

Many do fit as long as they stretch. Some have no stretch. Because many of theses clothes are kinda irregular fitting, it's a hit or miss. I've been fortunate with many items from here but my daughter is a little larger and she hasn't been as successful other than with the shoes.

By S R.
See more answers (2)
Question:

I am ordering denim vests r my group. should i order 1 size up?

Answer:

If it has any indication that it has spandex or smthing, you may be ok. If non stretch, you may want to size up.

By S R.
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Question:

Is plus size really junior size?

Answer:

From Rainbow no plus size is women's sizes some brands run big

By Tara C.
Question:

Does the clothing run true to size?

Answer:

No, they do not. A lot of their clothes are made in China, so you have to go a size or two up.

By Deborah L.
Question:

Hi. i would like to know if your shoes fit true to size or should i order a size up?

Answer:

I have found that the shoes do run true to size. I have never had an issue with shoes at Rainbow.

By Deborah L.
Question:

So the plus size aren't true to size?? would like to know before online ordering

Answer:

No. I have found through my own experience that some of the clothes, especially plus size tops, are not true to size. I have to go up a size or two.

By Deborah L.
Question:

Still waiting for my order to show shipped. how long does it take?

Answer:

Rainbow is quite slow at fulfilling orders. I have had to wait up to a month before receiving my order.

By Deborah L.
Question:

I want to order items for this saturday. if i was to use standard shipping would it arrive by saturday?

Answer:

NO! Be prepared to receive your items within 3 to 4 weeks from your order date.

By Deborah L.
Question:

I was going to order some items off the rainbow site, really worth it . been reading a lot of bad reviews on ordering online why??

Answer:

You only have to read the 2pages of reviews on this site to find your answer. I don't know why anybody would order their clothes after all of these bad reviews.

By jayelee w.
Question:

Why is it so many negative comment about shopping online i was going to order online but not i am having second thought??

Answer:

They do not have good customer service for people who have problems or any issues with their orders.

By Trudy G.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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