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2.6

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QVC Reviews Summary

QVC has a rating of 2.6 stars from 480 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QVC most frequently mention credit card, business days and long time. QVC ranks 8th among Bath & Body sites.

service
77
value
61
shipping
66
returns
54
quality
57

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Canada
2 reviews
10 helpful votes
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The BEST!
December 10, 2015

I hate HSN! Why don't they say how many items you can return before closing your account! Customer service SUCKS!

Date of experience: December 10, 2015
New York
9 reviews
8 helpful votes
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You will not only get a get price, but also have the option to put it on flex pay, great customer service, great deals, easy shopping save on your holiday shopping

Date of experience: December 2, 2015
Colorado
1 review
2 helpful votes
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Hosts buying products
November 29, 2015

I have been shopping with QVC for a couple of years. There are a few products that the quality looks better on TV than in person, but have kept them anyway. My main objection with them is the hosts, other vendors, and maybe other staff are able to purchase the merchandise before the customers. When the host is showing the product and says they bought one in a color that is sold out it makes me angry. The customers that are paying full price plus S&H should have first opportunity to buy the item. Or the host should not say that they have purchased the item. Other hosts also comment that host name has bought one or more of the items. It is not very considerate of them towards customers.

Date of experience: November 29, 2015
Georgia
19 reviews
43 helpful votes
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I shop on QVC weekly. Love the site. Customer Service Repreps are excellent. They are always friendly and helpful ordering and answering questions. I order on line most of the time. Computer friendly.

Date of experience: November 27, 2015
New York
1 review
4 helpful votes
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Buyer Beware
November 25, 2015

QVC IS FAMOUS FOR PEDDLING A BUNCH OF CLOSE OUT CRAP, THAT PEOPLE THINK THERE GETTING A GREAT DEAL ON. WHEN YOU ACTUALLY ADD UP COST WITH THEIR EXTRAS YOUR BETTER OFF GOING TO A STORE AND ACTUALLY BUYING THE PRODUCT. THERE RETURN POLICY IS A JOKE. LOVE OR RETURN IT, YEAH AFTER I HAVE TO PAY SOME RIDICULOUS SHIPPING AND HANDLING CHARGE. You are better off shopping at Costco or Bed bath and beyond. Final thought QVC does not stand behind their products!

Date of experience: November 25, 2015
Texas
3 reviews
3 helpful votes
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Great shopping company
November 23, 2015

They stand behind their products, sell what they believe in and the stuff ids great quality and prices are good. You can shop with confidence here

Date of experience: November 23, 2015
California
4 reviews
11 helpful votes
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Worst company ever
November 20, 2015

They claim love it or return it. I got a letter tracking my returns and telling me to read the descriptions and watch the videos. I can hear. They say return the item. Hate QVC. I've spent lots of money and never got a thank you. Only got a letter telling me they track my returns. They lost my family as customers. Worst company and terrible customer service. Do not shop with them.

Date of experience: November 20, 2015
Missouri
16 reviews
11 helpful votes
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Online shopping network
November 7, 2015

I am crazy about their clothing and buy quite a bit of it. They have "easy pay" specials, where you pay on an item for about three months. Their cookware is very good. I do have to criticize their electronics. The items are sometimes on close-out at local electronics stores, Target, K-Mart, Walmart, etc They are not always a great value. The cooking show with David Venable is really good. Their shipping is good. Customer service and sales staff are excellent. A little pricey on clothes.

Date of experience: November 7, 2015
California
9 reviews
6 helpful votes
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Love This Place!
November 4, 2015

We have all been there sitting awake at 3am watching the knife sets, the dolls, those "But Wait! There's More!" type of programs. God how I love them! I think when I finally kick the bucket my kids will go into my spare room and find just a wall of QVC boxes. They will know why there is no money left hahaha!

Date of experience: November 4, 2015
Pennsylvania
4 reviews
15 helpful votes
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Don't order anything liquid. Like $60 bottles of WEN shampoo if the temp will fall below freezing. My shampoo froze and never returned to normal consistency. Also it's not the shipping that takes for ever. It's QVC. They move like snails getting your merchandise out. A few years ago if you ordered something from them, it was on your porch the next day. I'm not sure why but any name brand, high end item I have ever ordered from them always breaks within a year or two. Rowenta irons, kitchen aid toasters... I replace them from a department store and they last forever?

Date of experience: November 2, 2015
New York
1 review
3 helpful votes
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QVC credit card billing
November 1, 2015

I have just started to review my billing... normally just glance at my bill and pay what is due, mostly because I have been very ill and just trusted QVC. I'm not saying they are wrong, but I have gone over and over my bills from them lately... especially when something has been returned by me... and I just don't understand how they are figuring it out. I returned something... that was REALLY when I became thoroughly confused. I just wondered how many people understand their bills!

Date of experience: November 1, 2015
New Jersey
13 reviews
14 helpful votes
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They beg people to buy their things that don't even fit after the course of a week.

Date of experience: October 31, 2015
Georgia
2 reviews
3 helpful votes
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Average
October 29, 2015

I've gotten a few things from here, but prices are inflated and shipping is slow. There are some great unique items - I got an Oven Beer Can Chicken baker that I love.

Date of experience: October 29, 2015
California
5 reviews
5 helpful votes
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Too expensive
October 29, 2015

I no longer shop there. The prices are astronomical and the quality is down.

Date of experience: October 29, 2015
Brazil
2 reviews
14 helpful votes
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Kind of good.
October 28, 2015

QVC is kind of good website. But the changed their shipping. That is not suitable for customers.

Date of experience: October 28, 2015
Illinois
8 reviews
5 helpful votes
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They changed their shipping costs but it actually costs even more with change. And you pay full return cost unless you do it yourself which can save you tons. Now if i see something on QVC I check Amazon for it and use my prime account.

Date of experience: October 26, 2015
Indiana
20 reviews
19 helpful votes
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Good
October 17, 2015

It was located within a mile when I lived in DE. Have so many nice things!

Date of experience: October 17, 2015
GB
5 reviews
2 helpful votes
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Excellent Always.
October 15, 2015

Honest reliable sellers with excellent returns service and first class items.

Date of experience: October 15, 2015
Pennsylvania
9 reviews
14 helpful votes
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Their great
October 14, 2015

I been ordering from them from years love their products in service

Date of experience: October 14, 2015
North Carolina
9 reviews
3 helpful votes
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Hurray for Equal Pay!
October 13, 2015

Being able to enjoy many top of the line electronics without going broke in the process, is awesome. QVC offers 3,4 & even 5 equal payment plans on some items. It's been easier to divide the payments instead of paying all at once.

Date of experience: October 13, 2015