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qvc.com
Georgia
2 reviews
0 helpful votes
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I like the service.
January 20, 2022

Basically, I like the service. I love the wide variety of products they offer and the best part is that they provide a easy payment option per month.

Date of experience: January 19, 2022
New York
2 reviews
0 helpful votes
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I place an order on a friday morning from new york city and i got it the next morning. Everything i ordered was there

Date of experience: February 25, 2017
Arizona
2 reviews
16 helpful votes
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Love you QVC
January 30, 2020

I have shopped on QVC for years I love my new silver heart it's beautiful and It came so quickly! Best Customer Service

Date of experience: January 29, 2020
California
1 review
3 helpful votes
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Beware if you return any items. It's been months & cannot resolve my matter. Worst experience if my life

Date of experience: April 4, 2023
Philippines
11 reviews
13 helpful votes
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Everything seems fast and easy, but I'm concerned about the shade. The shade is lighter than I was expecting.

Date of experience: May 27, 2019
India
8 reviews
3 helpful votes
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Best Brand
December 10, 2020

I have purchased QVC products. Quality of products are excellent. Delivery is fast. Price is affordable. Recommended to friends.

Date of experience: December 9, 2020
New York
8 reviews
3 helpful votes
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I got my item but had to jump through multiple hoops just to sign up and buy my item. Fix your checkout process!

Date of experience: July 9, 2012
Florida
4 reviews
0 helpful votes
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Always Satisfied...
July 31, 2015

I watch QVC a lot... and they always have a lot of different and interesting things... it beats going out into the stores!

Date of experience: July 31, 2015
Canada
32 reviews
32 helpful votes
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Great service
February 9, 2016

Great service online and on the phone. Everything returnable. Everything just as you see it on the tv. Cant go wrong with QVC

Date of experience: February 9, 2016
Texas
2 reviews
2 helpful votes
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Love this company
February 8, 2017

Been a customer for a long time and has never had any issues. Customer service always on point! Fast shipping and great products.

Date of experience: February 8, 2017
Washington
6 reviews
9 helpful votes
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I purchased an air conditioner system from QVC through a manufacturer called de longhi. The first system was not maintaining the temperature properly when it was very hot in my bedroom. The compressor made a lot of noise turning on and off every time it was trying to cool down the room. When the compressor was turned on it would make a loud noise slowing down very slow until the compressor stopped and then the fan would Also slow down to the lowest speed more than what I preset the fan.

QVC was nice enough to give me a second air conditioner And it was acting the same Way the first one was Acting or having issues. QVC told me to write to the manufacturer and Justify my concern To them. So I called the company and they pointed the problem back to QVC making them responsible for the product. The manufacturer only cared about the symptoms that air conditioner was creating when I had it in my house. But the manufacturer would never request any type of refund or replacement on them.

QVC never stated in their description That the appliance wasn't new and It took 9.5 Amps to work. That meant when I was running my air conditioning at home our electricity would be glitching every time that compressor would turn on.

It's been an entire month since my purchase of this air conditioner and I have 2 AC is not working properly and QVC only gave me credit for $40 out of $80 that I pay each month On a payment plan. I requested QVC to give me a full month payment deducted from my account because I have not received a decent A/C unit yet. They declined giving me the full monthly fee of $80. I need someone to please put some common sense into these guys to make them responsible for their products and start deducting payments when the customer was not able to use their product yet.

Date of experience: August 20, 2019
Texas
9 reviews
0 helpful votes
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Easy and No Muss and Fuss
November 18, 2016

I get what I want and I don't have to worry it's junk! They sell good quality products I can afford!

Date of experience: November 17, 2016
Mississippi
1 review
1 helpful vote
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Ripped off
August 19, 2023

I order from QVC on Facebook and got ripped off. Don't order from QVC. The are crooks. They blame someone else.

Date of experience: August 19, 2023
Connecticut
1 review
3 helpful votes
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Human dog beds
October 12, 2023

Ordered the human dog beds in Aug, Never received, no credit received, even though promised. No reply.

Date of experience: October 12, 2023
GB
10 reviews
72 helpful votes
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I will never use this brand again. So much bad publicity as the products are always crashing. I would never use apple again

Date of experience: March 29, 2016
Canada
3 reviews
0 helpful votes
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I have ordered many products. Delivery is quick. Quality of products are excellent. I love QVC products. Happy customer.

Date of experience: April 8, 2021
North Carolina
2 reviews
9 helpful votes
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I love shopping at QVC.com. I love most of the items that I purchase and if not the returns are so easy.

Date of experience: January 11, 2016
Portugal
2 reviews
0 helpful votes
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Basically, I like the service. The shipping was fast (in my case) and support was very polite and friendly.

Date of experience: August 12, 2021
Kentucky
6 reviews
16 helpful votes
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They sell brass and copper jewelry my 999 not 925 they said 999 would not tarnish and stay glittery white... NOT>>>>

Date of experience: March 2, 2016
Illinois
1 review
3 helpful votes
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They cancel my order
December 9, 2023

I paid my item with my credit card thank QVC turned around and canceled my item I paid for. I will NEVER Order here again

Date of experience: December 9, 2023

Overview

QVC has a rating of 2.6 stars from 480 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QVC most frequently mention credit card, business days and long time. QVC ranks 319th among Bath & Body sites.

service
77
value
61
shipping
66
returns
54
quality
57
+11