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PrinterPix UKReviews 226

2.4

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PrinterPix UK Reviews Summary

PrinterPix UK has a rating of 2.4 stars from 226 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix UK most frequently mention and poor quality. PrinterPix UK ranks 50th among Printing sites.

service
109
value
106
shipping
98
returns
49
quality
89
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GB
1 review
0 helpful votes
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Anna was so helpful and I received a perfect wall art picture with her help, it's just beautiful xxx
Thank you so much great printing and backup service 100% xx Anna your a Star xx

Date of experience: August 2, 2021
Illinois
1 review
0 helpful votes
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Kayla #1
August 2, 2021

The customer service rep Kayla was absolutely a pleasure to talk to
Very polite straight forward and answered my questions perfectly and fully detailed. I would love to talk to her anytime I have a concern or question on anything she really is stepping up the game when it comes to over the phone customer service

Date of experience: August 2, 2021
Ireland
1 review
0 helpful votes
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Service from Kayla
August 1, 2021

She was super efficient and helpful in fixing my problem. A major asset to the company. Thank you.

Date of experience: July 30, 2021
Spain
1 review
0 helpful votes
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No me daba tiempo a terminar el proyecto de mi libro de fotos y Mathew amablemente me lo ha solucionado ampliando el tiempo para realizar el pedido.
Gracias Mathew por tu amabilidad y rapidez

Date of experience: July 27, 2021
Georgia
1 review
0 helpful votes
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I received my order as didn't like the way it was placed on the canvas because it was off center. Kayla helped me get this resolved by requesting that I receive a new canvas. She was very helpful.

Date of experience: July 27, 2021
India
1 review
0 helpful votes
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I had a problem with a Groupon-code. Groupon had given me a wrong code to order the album of 100 pages that I had made (and which was a lot of work - several days). I had ordered a Dutch code for an album and this was also mentioned on my Groupon order form. Unfortunately, the code was only valid for a French website (which was the mistake of Groupon). I was in a panick, but luckily "Kayla" solved this problem. I am very thankful to her.

Date of experience: July 23, 2021
GB
1 review
0 helpful votes
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I ordered a photo book of a childrens story I've written. The pictures were quite roughly drawn and I didnt expect it to come out very well so I was absolutely knocked out by the quality of the product when it arrived a few days later, the pictures were reproduced perfectly and the cost was very reasonable. The whole process was clear and easy and the delivery took only a few days. I'd definitely recommend this company and will be using them again in the future.

Date of experience: July 23, 2021
Spain
1 review
0 helpful votes
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Envío de pedido
July 22, 2021

Muy amable la chica que me atendió se llama Kayla. Me resolvio el inconveniente. Mi pedido no había llegado y me enviaron de nuevo el pedido

Date of experience: July 22, 2021
Belgium
1 review
0 helpful votes
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Mathew
July 20, 2021

Je suis tres satisfaite de son service. Ravie ravie. Cette personne est super gentille, à l'ecoute et à vite trouvé une solution pour mon problème. Encore merci

Date of experience: July 20, 2021
Indiana
1 review
0 helpful votes
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Customer Service
July 20, 2021

Kayla gave great customer service - she was most helpful! Hopefully the photo book will be as good as the customer service

Date of experience: July 20, 2021
GB
1 review
0 helpful votes
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I had a problem with my order with printer prix, but hopefully with kayla on the customer chat line this has been resolved. The proof will be reveled when my order arrives and hopefully I can give them a glowing review. But the customer service has got my thumbs up

Date of experience: July 20, 2021
GB
1 review
0 helpful votes
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When receiving my order incorrectly, Kayla on the customer service team was extremely helpful when emending my order and replacing it free of charge! Will definitely be shopping with Printerpix again!

Date of experience: July 19, 2021
Italy
1 review
0 helpful votes
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Puzzle
July 19, 2021

(Mathew)assistenza super cordiale e disponibile. Grazie
Ti avrei messo 10 stelline per il tuo meritato lavoro..

Date of experience: July 19, 2021
Spain
1 review
0 helpful votes
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Good assitance
July 18, 2021

ANGELINA was helpful and friendly and I appreciate her help and time! She went above to help make my purchase!

Date of experience: July 16, 2021
Ireland
1 review
0 helpful votes
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I'm just writing 5for printerpix as I've just purchased my 8 personalised blanket 6 presents and one for myself and hubby marking special occasions I life. I got a picture of my dad who is passed away 24 years and I'm not a bit computer knowledgeable but when I put the blanket around my shoulders his picture is actually on my shoulder I had couple of technical issues just once and the customer service from Kayla was 10/10. I definitely recommend printerpix. Thanks again Kayla for all your patience ‍
I look forward to giving another personalised blanket as a present.

Regards,

Trudy.

Date of experience: July 13, 2021
Colorado
2 reviews
0 helpful votes
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Outstanding Customer Support
July 13, 2021

My experience with Printerpix support/ customer service staff via email is the best of any company I've encountered. Either you hire the right people or train them well or both. Griffin was timely, professional and courteous in helping resolve my concern.
This response was re:
Finalizing order; question re cost & voucher(#*******)
Assigned agent
Griffin

Date of experience: July 13, 2021
Montana
1 review
0 helpful votes
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Kayla was amazing and provided great customer service. She was very informative and was able to resolve my issue very quickly.

Date of experience: July 12, 2021
NL
1 review
0 helpful votes
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Great service!
July 12, 2021

I had a problem with my Groupon code, got to speak to Kayla directly.
She helped me within minutes. I could complete my order so fast. Really helpfull and such a good service! I will order so many more times!

Date of experience: July 12, 2021
GB
1 review
0 helpful votes
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THANK YOU MATHEW
July 12, 2021

THANK YOU MATHEW FOR HELPING ME WITH MY DESIGN OF MY PROGECT. HIGHLY RECCOMEND PRINTERPIX. GOOD TEAM

Date of experience: July 12, 2021
California
3 reviews
1 helpful vote
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Best service ever!
July 9, 2021

Kayla was outstanding! I feel so reassured that everything worked out with my order. Cannot wait to give it to my friend for his 50th birthday! Thank you Kayla for all your amazing help

Date of experience: July 9, 2021

From the business

We want walls that do the talking, shelves that speak volumes, desks that smile back and mantelpieces that narrate a life's story. We want a future where in 50 years grandparents still dust out their photobooks and show the grandchildren the lives w...


printerpix.co.uk
Ruislip, LONDON, United Kingdom