On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PrinterPix UK has a rating of 2.4 stars from 226 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix UK most frequently mention and poor quality. PrinterPix UK ranks 50th among Printing sites.
We monitor reviews for authenticity
Anna was so helpful and I received a perfect wall art picture with her help, it's just beautiful xxx
Thank you so much great printing and backup service 100% xx Anna your a Star xx
The customer service rep Kayla was absolutely a pleasure to talk to
Very polite straight forward and answered my questions perfectly and fully detailed. I would love to talk to her anytime I have a concern or question on anything she really is stepping up the game when it comes to over the phone customer service
She was super efficient and helpful in fixing my problem. A major asset to the company. Thank you.
No me daba tiempo a terminar el proyecto de mi libro de fotos y Mathew amablemente me lo ha solucionado ampliando el tiempo para realizar el pedido.
Gracias Mathew por tu amabilidad y rapidez
I received my order as didn't like the way it was placed on the canvas because it was off center. Kayla helped me get this resolved by requesting that I receive a new canvas. She was very helpful.
I had a problem with a Groupon-code. Groupon had given me a wrong code to order the album of 100 pages that I had made (and which was a lot of work - several days). I had ordered a Dutch code for an album and this was also mentioned on my Groupon order form. Unfortunately, the code was only valid for a French website (which was the mistake of Groupon). I was in a panick, but luckily "Kayla" solved this problem. I am very thankful to her.
I ordered a photo book of a childrens story I've written. The pictures were quite roughly drawn and I didnt expect it to come out very well so I was absolutely knocked out by the quality of the product when it arrived a few days later, the pictures were reproduced perfectly and the cost was very reasonable. The whole process was clear and easy and the delivery took only a few days. I'd definitely recommend this company and will be using them again in the future.
Muy amable la chica que me atendió se llama Kayla. Me resolvio el inconveniente. Mi pedido no había llegado y me enviaron de nuevo el pedido
Je suis tres satisfaite de son service. Ravie ravie. Cette personne est super gentille, à l'ecoute et à vite trouvé une solution pour mon problème. Encore merci
Kayla gave great customer service - she was most helpful! Hopefully the photo book will be as good as the customer service
I had a problem with my order with printer prix, but hopefully with kayla on the customer chat line this has been resolved. The proof will be reveled when my order arrives and hopefully I can give them a glowing review. But the customer service has got my thumbs up
When receiving my order incorrectly, Kayla on the customer service team was extremely helpful when emending my order and replacing it free of charge! Will definitely be shopping with Printerpix again!
ANGELINA was helpful and friendly and I appreciate her help and time! She went above to help make my purchase!
I'm just writing 5for printerpix as I've just purchased my 8 personalised blanket 6 presents and one for myself and hubby marking special occasions I life. I got a picture of my dad who is passed away 24 years and I'm not a bit computer knowledgeable but when I put the blanket around my shoulders his picture is actually on my shoulder I had couple of technical issues just once and the customer service from Kayla was 10/10. I definitely recommend printerpix. Thanks again Kayla for all your patience
I look forward to giving another personalised blanket as a present.
Regards,
Trudy.
My experience with Printerpix support/ customer service staff via email is the best of any company I've encountered. Either you hire the right people or train them well or both. Griffin was timely, professional and courteous in helping resolve my concern.
This response was re:
Finalizing order; question re cost & voucher(#*******)
Assigned agent
Griffin
Kayla was amazing and provided great customer service. She was very informative and was able to resolve my issue very quickly.
I had a problem with my Groupon code, got to speak to Kayla directly.
She helped me within minutes. I could complete my order so fast. Really helpfull and such a good service! I will order so many more times!
THANK YOU MATHEW FOR HELPING ME WITH MY DESIGN OF MY PROGECT. HIGHLY RECCOMEND PRINTERPIX. GOOD TEAM
Kayla was outstanding! I feel so reassured that everything worked out with my order. Cannot wait to give it to my friend for his 50th birthday! Thank you Kayla for all your amazing help
Answer: Initially fairly easy but after complaining i just get ignored
Answer: Legit but show really high prices then offer discounted vouchers via groupon, etc. but hide the postage costs which are very high
Answer: Headline price and have used them before but bad experience this time means I won't use them again
We want walls that do the talking, shelves that speak volumes, desks that smile back and mantelpieces that narrate a life's story. We want a future where in 50 years grandparents still dust out their photobooks and show the grandchildren the lives w...