BannerBuzz

Loved that the designers sent me proofs to make sure that everything looked good before processing the order. The only thing I would suggest is that the designers read the design comments carefully before sending the proofs, it would have saved some time. Other than that, great service and quality 👍

We had to revise my order on the design side (which was also a complete mess) a few times but i was still assured that my order would arrive on time. It did not. My order arrived 2 days after my event was shceduled which was the entire reason i ordered from you.

Ordered decals from them and they came damaged, they won't replace because even though they admit the items are damaged I am a few days passed their policy timeframe to help. For a company that boasts good customer reviews you would think they would want to make things right.

Our school relies on BannerBuzz for all our promotional and branding requirements. They offer a wide range of high-quality products that effectively meet our needs, from banners to custom signage. Throughout our experience, we have encountered no significant problems. On the rare occasion that a minor issue arose, their customer service team promptly addressed it and resolved the situation efficiently, demonstrating their commitment to customer satisfaction. Overall, we have found BannerBuzz to be a reliable partner in enhancing our school's visibility and brand image.

While the product was fine, my experience with customer service was awful. First of all, this is NOT an American company. The product was printed and shipped from India. Communications were almost impossible due to broken English. They sent me proofs from someone else's job, and for a week straight, we went back and forth on proofs they kept sending me — ones I never asked for in the first place — telling me that if I didn't approve them in time, it would affect my shipping date. The "new cost" for shipping would be in the range of $300-$500. There were at least 20 emails sent trying to sort through this mess, and the phone messages left were unintelligible due to the language barrier. The product WAS late, but thankfully, I planned ahead and was still able to use them, but I learned my lesson. The grief associated with using this company was not worth the savings. I do not recommend this company. Had I known it would be produced and supported by a foreign country, NO DEAL.

Banner Buzz kept me in the loop every step of the way when it came to making sure the quality was what I wanted. It really means alot. This Banner is the start of our non profit cosplay group! It will mean we can stand out and advertise more during events we are apart of. Our first one is to raise money for the Ronald McDonald House and it means so much we can do it with an amazing banner.

It was a little touch and go with the proof process but the communication, and helpfulness made this a great experience. The banner turned out better than I ever imagined. Thank you!

Whether I have ordered collectors cards, brochures, banners, etc. all the products I have received from Banner Buzz have been good quality and a price that beats all other competitors.

I needed a banner within a couple of weeks, I submitted my logo and they were very quick to get back with my on design changes that needed to happen, and once I approved the design I had the banner within a week. The banner is great quality and I'm super happy with it, will definitely use them again for future needs!

Product isn't bad - the service is terrible!
Paid extra for expedited shipping - arrived late - after the event I needed them for!
Customer service is terrible! Argued with me - told me that there was an 11% chance if would not get it on time - did not even offer to refund the expired shipping fee!
Had to escalate to higher levels, and then they obstructed all my refunds - I threatened to go to my credit card company for a full refund. I had to jump through hoops, answer two emails, and call 5 times!
Finally refunded the expedited shipping after much frustration! Why didn't they do that from the start?

We purchased a banner for our yearly annual meetings to offer our members a place to take pictures and to help our registration desk be recognizable. We experienced excellent customer service with Banner Buzz and the print quality is amazing!

Overall satisfied with the result. The back and forth system with changes is a bit clunky in communication exchange. It works though and got the job done.

Delivery was delayed by 2 days despite paying for urgent delivery - I could see this was going to happen as one of the parcels wasn't even shipped until the day before it was due to be delivered and was still in India. No resolution given apart from an offer of 50% refund on the delivery cost - this is not proportionate to the delay caused and inconvenience, as well as the extra costs incurred as we had to re-order with another supplier to ensure we had what we needed. And the other supplier still delivered before Bannerbuzz, exactly as expected. I will not be using BannerBuzz again.

Everything went as well as any I have had. The product is perfect and as described, high quality, great color, durable, arrived ahead of schedule. Can't ask for more.

We ordered logo letters for an upcoming event. Had never ordered from you before. The items were even better in person than pictured. Beautiful!

I ordered vinyl for an art exhibition. There were edits and approvals, then more approvals. I responded to each email I recieved and the site was not clear on how I could approve any more than I did. However, it was apparently NOT approved. The job DID NOT move forward, and we ended up cancelling and going local. We will do that going forward. This was a mess.

The website was user-friendly and the ordering process straightforward. Hiring a designer to assist with the design was simple, and through the website was highly efficient. The table covers and banners were of good quality, and the time from design to ordering to was prompt and delivery arrived as promised.

Working with Banner Buzz has been a truly seamless experience. They consistently deliver high-quality work on time, every time. The ease of repeat business is a standout feature, as they have all my logos and previous designs on file, making the process incredibly efficient. In two words, they are "no surprises" – just reliable, excellent service. Highly recommended!

If you're looking for a partner who values consistency and efficiency, Banner Buzz is the team to go with. Their commitment to maintaining high standards and meeting deadlines makes them a valuable asset to any project.

Thank you, Banner Buzz, for making every project a success!