business logo of BannerBuzz

BannerBuzz

Overview

BannerBuzz has a rating of 4.1 stars from 1,080 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz most frequently mention customer service, great quality and business cards. BannerBuzz ranks 1st among Banners sites.

service
374
value
89
shipping
89
returns
49
quality
674
This company responds to reviews on average within 0 days

Instant Feedback

12,096 reviews
How would you rate BannerBuzz?
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DO
1 review
0 helpful votes
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Todo llegó en perfecto estado y Rápido!
September 14, 2023

Todo muy fácil, el proceso y la respuesta con el montaje de como quedaría.

Date of experience: September 14, 2023
Tennessee
2 reviews
0 helpful votes
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Happy
July 16, 2020

Happy happy happy happy happy happy happy happy happy

Date of experience: July 16, 2020
Missouri
1 review
0 helpful votes
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I always use Banner Buzz and never had a bad experience until my most recent. I purchased two roll banners of the same image. There were lines implying low ink, the black looked blue, my logo was nearly missing completely. I'm rating 2 stars because of the customer service - I understand low ink happens! When I brought this to Banner Buzz, they were 100% certain I submitted the incorrect file type and refused any sort of resolution. When finally speaking with management, I provided proof that I, in fact, did send in the correct file type and the similar items I had ordered weeks prior were 100% ok (thus proving more it was on Banner Buzz). Still waiting on my approval for a re-print.

Date of experience: March 25, 2025
Veeni M. BannerBuzz Rep
2 months ago

Hey Cadence! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nebraska
1 review
0 helpful votes
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Do not order overnight shipping!
April 22, 2025

If you are expecting to get your order overnight with overnight shipping, you'll be very disappointed. We paid for overnight shipping for an event that was three days later…we received the item a week later. Their resolution was to give us 50% off the shipping expense. Will never use again. Poor customer service.

Date of experience: April 12, 2025
Veeni M. BannerBuzz Rep
2 weeks ago

Hi Ellen, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Florida
1 review
0 helpful votes
Follow Laura S.
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As a long-time and repeat customer, I can truly say that BannerBuzz has always provided us with great quality products that arrive on-time or earlier than expected. We had one recent issue with a part of our order missing and their customer service got a replacement sent out immediately. I recommend BannerBuzz to anyone who needs quality event displays that won't break their bank account. Thanks!

Date of experience: January 27, 2025
Veeni M. BannerBuzz Rep
3 months ago

Thank you, Laura, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Arizona
1 review
0 helpful votes
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Crap
February 7, 2025

Ordered a wheel out sidewalk sign, or so I thought… apparently it defaults to "graphic only" which doesn't make any sense why it would do that. So, you have to catch it, and I did not. So, I ended up paying over $200 for sign graphics that I can get for $20 for the identical quality from someone local. I'd be fine if the graphics were not over priced cheap crap, because I do put partial fault on myself but why should I click on something I want and it default to a partial product? I was offered no help

Date of experience: January 28, 2025
Veeni M. BannerBuzz Rep
3 months ago

Hi Matt, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Florida
1 review
0 helpful votes
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Freedom to be creative
February 2, 2025

I liked being able to use a basic design and personalize it to meet my needs. I liked that when it came time to proof the Art department asked if any changes needed to be made with one of the colors. I was so thankful, because I had missed one small detail. It made the cards look so good.
You should also know that the "billing" section of payment should accept P.O. Boxes. I was forced to enter the shipping address. I receive my credit card statement at my P.O. Box. That is one broken thing about the website. Design process was good. Payment not so good. Thank you.

Date of experience: February 12, 2025
Veeni M. BannerBuzz Rep
3 months ago

Thank you for sharing your feedback with us. We understand how important this is, and we will certainly look into improving our payment system to better accommodate such preferences in the future.We’re glad to hear that you found the design process to be positive, and we appreciate your understanding regarding the payment issue. Your input is valuable as we continue to enhance our customer experience.If you have any further questions or concerns, please feel free to reach out. We truly appreciate your business.

Hawaii
1 review
0 helpful votes
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Love it!
November 11, 2022

Da Best! Da Best! Da Best! Da Best! Da Best! Da Best! Da Best! Da Best!

Date of experience: November 11, 2022