business logo of BannerBuzz

BannerBuzz

Overview

BannerBuzz has a rating of 4.1 stars from 1,083 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz most frequently mention customer service, great quality and business cards. BannerBuzz ranks 1st among Banners sites.

service
378
value
89
shipping
89
returns
49
quality
674
This company responds to reviews on average within 0 days

Instant Feedback

12,123 reviews
How would you rate BannerBuzz?
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Hawaii
1 review
0 helpful votes
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Great Artwork Designers!
April 24, 2025

Loved that the designers sent me proofs to make sure that everything looked good before processing the order. The only thing I would suggest is that the designers read the design comments carefully before sending the proofs, it would have saved some time. Other than that, great service and quality 👍

Date of experience: April 14, 2025
Veeni M. BannerBuzz Rep
2 weeks ago

Hey Eddie! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Missed the boat
April 24, 2025

We had to revise my order on the design side (which was also a complete mess) a few times but i was still assured that my order would arrive on time. It did not. My order arrived 2 days after my event was shceduled which was the entire reason i ordered from you.

Date of experience: April 14, 2025
Veeni M. BannerBuzz Rep
2 weeks ago

Hi Matthew! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

California
1 review
0 helpful votes
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Poor Packaging
April 14, 2025

Ordered decals from them and they came damaged, they won't replace because even though they admit the items are damaged I am a few days passed their policy timeframe to help. For a company that boasts good customer reviews you would think they would want to make things right.

Date of experience: April 4, 2025
Veeni M. BannerBuzz Rep
4 weeks ago

Hi Victor, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Washington
1 review
0 helpful votes
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Not helpful
April 26, 2025

Paid for expedited shipping. Arrived one full week later than the promised ship date. Needed for a trade show. Missed it. Called and was told by banner buzz that it was a fed ex problem and that they could not help me.

Date of experience: April 16, 2025
Veeni M. BannerBuzz Rep
2 weeks ago

Hi Susan, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Virginia
1 review
0 helpful votes
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Overall great experience!
April 12, 2025

Our school relies on BannerBuzz for all our promotional and branding requirements. They offer a wide range of high-quality products that effectively meet our needs, from banners to custom signage. Throughout our experience, we have encountered no significant problems. On the rare occasion that a minor issue arose, their customer service team promptly addressed it and resolved the situation efficiently, demonstrating their commitment to customer satisfaction. Overall, we have found BannerBuzz to be a reliable partner in enhancing our school's visibility and brand image.

Date of experience: April 2, 2025
Veeni M. BannerBuzz Rep
4 weeks ago

Hey Brandon! We sincerely appreciate your thoughtful feedback and your continued trust in us for your school's promotional and branding needs. It’s fantastic to hear that our wide range of high-quality products has been meeting your expectations. We’re pleased that our customer service team has been able to promptly assist you whenever needed. Ensuring a seamless experience for our customers is our top priority, and your kind words motivate us to keep delivering excellent service. Thank you for choosing BannerBuzz as your trusted partner. We look forward to continuing to support your school’s branding efforts!

Georgia
1 review
0 helpful votes
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Inferior Quality Banners
April 25, 2025
Updated review

I am very disappointed in the quality of the vinyl banner. It was only up a few days when the grommets tore and it fell. It's been repaired repeatedly and is still tearing.

Date of experience: April 15, 2025
Veeni M. BannerBuzz Rep
2 weeks ago

Hey Sarah! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.


Excellent service!
April 5, 2025
Previous review

Excellent service!

Date of experience: March 26, 2025
Hawaii
1 review
0 helpful votes
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Good quality
April 22, 2025

I designed my own cards. They were able to make sure my QR code was readable. Processing and shipping did not take long and the quality it very nice. I am very pleased

Date of experience: April 12, 2025
Veeni M. BannerBuzz Rep
3 weeks ago

Hey Sheyanne! Thank you for your wonderful review! We’re so happy to hear that your custom-designed cards turned out exactly as you hoped, especially with the QR code coming through clearly. We take pride in making sure every detail is perfect, and it’s great to know you're satisfied with both the quality and the quick turnaround. If you ever need more custom cards or anything else, feel free to reach out—we’d love to work with you again!

Maryland
1 review
0 helpful votes
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Upstate New York Mandos Banner
April 27, 2025

Banner Buzz kept me in the loop every step of the way when it came to making sure the quality was what I wanted. It really means alot. This Banner is the start of our non profit cosplay group! It will mean we can stand out and advertise more during events we are apart of. Our first one is to raise money for the Ronald McDonald House and it means so much we can do it with an amazing banner.

Date of experience: April 17, 2025
Veeni M. BannerBuzz Rep
2 weeks ago

Hey Tiffany! Thank you so much for sharing your incredible story! We're truly honored to have played a small part in helping launch your nonprofit cosplay group with a banner that reflects your passion and purpose. It means a great deal to us that you felt supported throughout the process—we believe every detail matters, especially when it’s for something as meaningful as your first fundraising event. Wishing you all the best at your upcoming events! We're cheering you on and look forward to helping you stand out even more in the future.

Illinois
1 review
0 helpful votes
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Great quality, worth the time and price
April 24, 2025

It was a little touch and go with the proof process but the communication, and helpfulness made this a great experience. The banner turned out better than I ever imagined. Thank you!

Date of experience: April 14, 2025
Veeni M. BannerBuzz Rep
2 weeks ago

Hey Alexia! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Great experience!
April 27, 2025
Updated review

Exactly what I wanted, a great quality product and they got it to me in a very short period of time. The website allowed tons of customization options that really expanded the possibilities of what I could get.

Date of experience: April 17, 2025
Veeni M. BannerBuzz Rep
2 weeks ago

Hey Jason! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great design features, though I found using a mobile...
April 6, 2025
Previous review

Great design features, though I found using a mobile device a little problematic.

Date of experience: March 27, 2025
Florida
1 review
0 helpful votes
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Always satisfied
April 24, 2025

Whether I have ordered collectors cards, brochures, banners, etc. all the products I have received from Banner Buzz have been good quality and a price that beats all other competitors.

Date of experience: April 14, 2025
Veeni M. BannerBuzz Rep
2 weeks ago

Hey Katie! Thank you so much for your wonderful feedback! We're delighted to hear that you've consistently been satisfied with the quality and pricing of our products. Your continued trust in us means a lot, and we're thrilled that we've been able to meet your expectations with each order. If you ever need any assistance or have new projects in mind, we're always here to help. We look forward to serving you again!

Florida
1 review
0 helpful votes
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Delayed in shipping
April 11, 2025

Our ordered ended up delayed in shipping. I think this was caused by the time zone difference at first, then there was an unwarranted delay to ship on one product.

We are struggling with delivery and each email kept telling me that priority shipping has an 89% chance of happening. I thought it was weird language, but I figured out was because it wasn't going to be here by the date I pad priority for.

Date of experience: April 1, 2025
Veeni M. BannerBuzz Rep
1 month ago

Hi Nathaniel, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

South Carolina
1 review
0 helpful votes
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Small business banner
April 20, 2025
Updated review

I needed a banner within a couple of weeks, I submitted my logo and they were very quick to get back with my on design changes that needed to happen, and once I approved the design I had the banner within a week. The banner is great quality and I'm super happy with it, will definitely use them again for future needs!

Date of experience: April 10, 2025
Veeni M. BannerBuzz Rep
3 weeks ago

Hey Eric! Thank you for sharing your experience! We're so happy to hear that you received your banner quickly and that it turned out just the way you wanted. It’s great to know our design team could help make the process smooth and easy for you. We look forward to working with you again on your future projects—best of luck with your business!


Easy to navigate website and prices are very affordable
March 31, 2025
Previous review

Easy to navigate website and prices are very affordable

Date of experience: March 21, 2025
Tennessee
1 review
0 helpful votes
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Excellent Print Quality
April 24, 2025

We purchased a banner for our yearly annual meetings to offer our members a place to take pictures and to help our registration desk be recognizable. We experienced excellent customer service with Banner Buzz and the print quality is amazing!

Date of experience: April 10, 2025
Veeni M. BannerBuzz Rep
2 weeks ago

Hey Melissa! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Good service, responsive and helpful.
April 23, 2025

Overall satisfied with the result. The back and forth system with changes is a bit clunky in communication exchange. It works though and got the job done.

Date of experience: April 13, 2025
Veeni M. BannerBuzz Rep
3 weeks ago

Hello! Thank you for sharing your experience with us! We’re glad to hear you were satisfied with the service and the final result. Your feedback about the communication process is valuable, and we will work on making it smoother for future interactions. We're happy to know that, despite the minor communication hiccups, we were able to get the job done to your satisfaction. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!

Missouri
1 review
0 helpful votes
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Product order
April 26, 2025

The sales agent did not speak English very well. Was very hard to communicate and was very difficult to get him to understand the "artwork order was exactly the same as the previous order. I provided the previous order number. After at least six other communications the art and graphics were approved.

Date of experience: April 16, 2025
Veeni M. BannerBuzz Rep
2 weeks ago

Hi Joseph,  Thank you for your feedback, and we sincerely apologize for the communication difficulties you experienced during your order process. We understand how frustrating it can be when there's a language barrier, especially when trying to communicate something as specific as reusing artwork from a previous order.

We appreciate your patience and persistence in working through the issue, and we're glad the artwork and graphics were ultimately approved. Please know that we are actively working on improving our communication and training to better support our customers and avoid such challenges in the future.

If there’s anything further we can assist you with or if you have any additional concerns, please don’t hesitate to reach out—we’re here to help.

Illinois
1 review
0 helpful votes
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Challenging, but it all worked out in the end
March 30, 2025

Designing the banner was easy. Great tools. But uploading the artwork on BannerBuzz site did not work. Even while speaking with tech. Rep, we couldn't get artwork created on BB website to upload (no upload button). But they did provide an alternative way to get them the artwork. That's where problems started. Mis-communication between customer support and the designers delayed production by over a week, and that resulted in delivery times that would be too late for the event. Working with BB rep and FedEx, we managed to get the banners just in time. Quality is excellent, but the fact that they are made in India and have to pass through customs in Memphis created significant delay of multiple days.

Date of experience: March 20, 2025
Veeni M. BannerBuzz Rep
1 month ago

Hey Randall! Thank you for sharing your experience with us. We’re glad to hear that you found our design tools easy to use and that the final product met your expectations in quality. However, we sincerely apologize for the challenges you faced, and regret any inconvenience caused. We truly appreciate your patience and efforts in working with our team and FedEx to ensure your banners arrived just in time. Your feedback is invaluable, and we will be reviewing our processes to improve communication and minimize delays in the future. If there’s anything else we can do for you, please don’t hesitate to reach out.

Oregon
1 review
0 helpful votes
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Seamless experience
April 28, 2025
Updated review

Everything went as well as any I have had. The product is perfect and as described, high quality, great color, durable, arrived ahead of schedule. Can't ask for more.

Date of experience: April 18, 2025
Veeni M. BannerBuzz Rep
2 weeks ago

Hey Marlena! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Seems smooth so far, waiting to see the product
April 8, 2025
Previous review

Seems smooth so far, waiting to see the product

Date of experience: March 29, 2025
Maine
1 review
0 helpful votes
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Beautiful.
April 25, 2025

We ordered logo letters for an upcoming event. Had never ordered from you before. The items were even better in person than pictured. Beautiful!

Date of experience: April 15, 2025
Veeni M. BannerBuzz Rep
2 weeks ago

Hey Kim! Thank you for giving us a try and for sharing such wonderful feedback! We're delighted to hear that the logo letters exceeded your expectations and looked even better in person—what a fantastic compliment! We hope your event is a great success and would love to work with you again on future projects.

North Dakota
1 review
0 helpful votes
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The website was user-friendly and the ordering process straightforward. Hiring a designer to assist with the design was simple, and through the website was highly efficient. The table covers and banners were of good quality, and the time from design to ordering to was prompt and delivery arrived as promised.

Date of experience: March 17, 2025
Veeni M. BannerBuzz Rep
2 months ago

Hey Cheryl! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!