BannerBuzz has a rating of 4.1 stars from 1,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz most frequently mention customer service, great quality and business cards. BannerBuzz ranks 1st among Banners sites.
Did not receive my item as scheduled and having hard time to receive a refund
I was very pleased with the final product and was glad to see that the questions we had was answered.
Hey Tony! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Great job, the staff was very helpful. We are missing a couple of the little round magnets for the end pieces. Hopefully, you can send those soon. Other then that the displays look great.
Hi Gary, Thank you so much for your kind words! We’re thrilled to hear that the staff was helpful and that the displays look great. We’re sorry to hear that the little round magnets are missing, and we’d be happy to get those sent out to you as soon as possible. Could you please raise a support ticket with us so we can resolve this quickly? We’ll make sure to take care of it right away. Thanks again for your feedback, and we look forward to assisting you further!
Very Satisfied with product Best. Love the quality and the processes time is fast.
Hey Alondra! Thank you so much for your kind words! We're thrilled to hear that you're happy with the quality of the product and impressed with our service and turnaround time. Your satisfaction is our top priority, and it means a lot to know we’ve met your expectations. If there’s anything else we can assist you with in the future, don’t hesitate to reach out!
I was shocked how quickly the banner arrived, and was very happy with the quality!
Hey Tom! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to use site. Took files and didn't ask for modifications like other sites.
Hey Joshua! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
So far so good. This will be a big project for us. These are the prototypes.
Staff was very helpful. But the approval on proofs was a little confusing.
Overall good experience!
Hey Denise! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Never received. Kept getting review emails and never received order at all
Hi Brea, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Very easy to find and order items. Quick and easy shipping and well package when received.
Hey Denise! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It was super fast, easy to custom on the website, and it showed up before it was supposed to.
Hey Tiffany! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Bannerbuzz is amazing. I had an issue with my order and they jumped on it right away to get it fixed.
Hey Alexander! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered a step and retreat kit for an event and it arrived without the stand.
Hey Colleen! Thank you for reaching out. We understand your concern regarding the missing stand. Upon checking your recent order, we noticed that it was placed for the graphics only, without the hardware. This differs from your previous order, which did include the full kit i. E. with the hardware. That’s why you’ve only received the graphic portion this time. If you need to purchase the stand separately, we’d be happy to assist you with that.
Easy to order, review proofs and submit the final order. The product turned out beautifully.
Hey City! Thank you for the kind words! We're so glad to hear that you found the ordering and proofing process easy — and even more thrilled that the final product turned out beautifully. Your satisfaction means the world to us, and we can’t wait to work with you again on your next project.
I was skeptical because I didn't get to see the proof but the runner was perfect
Hey Toni! Thank you for the kind words! We understand how important seeing a proof can be, and we’re thrilled to hear the runner turned out perfect despite that. It’s always a pleasure delivering a product that exceeds expectations. Looking forward to your next order!
Excellent Service on all areas. Fast Shipping too. Great product as well.
Hey Kerri! Thank you for your kind words! We're thrilled to hear that you were pleased with our service, fast shipping, and the quality of your product. It’s always our goal to provide a smooth and satisfying experience from start to finish. We truly appreciate your support and look forward to assisting you again in the future!
I ordered my banner on a Monday and it was delivered by Friday. Expedited service and quality of the banner was great. They did a great job of communicating picture quality prior to printing which was very helpful and allowed me to make changes.
Thank you, Karla, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Received incorrect sign, printed upside down on back, error has not been corrected
Hi Laura, we're sorry for the inconvenience caused. We always aim to deliver products as per our customers' requirements, and it's unfortunate that you faced an issue. As noted, our team has provided a resolution on your concern. However, as your feedback is important to us, we will surely consider it to make the customer experience better.
So Easy to use this site and place an order!
Don't even know where to begin. No one can make decisions. Put us on hold to "ask". Just terrible. Won't do business with banner buzz again
Hi Tracey, We sincerely apologize for the experience you've had with us. We understand your frustration, and we deeply regret that you had to go through such an inconvenient process. Our goal is to provide timely and efficient service, and it’s clear we did not meet your expectations this time.
Your feedback is invaluable to us, and we will certainly work to address the issues you’ve highlighted. If you'd like to provide any additional details or if there is anything we can do to assist, please don’t hesitate to reach out. We genuinely hope to regain your trust in the future.
Repeat customer. Very pleased with the banner you made us. The signs on this order are beautiful!
Hey James! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fantastic products that were delivered earlier than expected. Thank you Banner Buzz!
Hey Cassidy! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Hi Rob, Thank you for taking the time to reach out to us. We will definitely correct the order if error is found on our part. You can raise a ticket from your BannerBuzz account and our team will look into it promptly.
Answer: It is an absolute scam. Please avoid at all cost. I had a horrible experience and got scammed for £200
Answer: They do very good lip service. I ordered a vinyl product from them and they did not produce what I had expected and what we had agreed on. But after further conversations I was convinced that they would be able to get it right the second time so I ordered two different items from them, still vinyl product. And they did it again they did not do the background as I had agreed with the artist and with what my artwork showed. They have made no effort to try and correct the issue. Neither time. Shame on me. I let them fool me twice.
Hi Elvira! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.