Overview
BannerBuzz has a rating of 4.1 stars from 1,084 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz most frequently mention customer service, great quality and business cards. BannerBuzz ranks 1st among Banners sites.
Instant Feedback
Not satisfied with the process for tax exemption. Order has been pushed back a month all for the certificate to be accepted in the end.
Beautiful artwork, great product, I will be buying from this vendor in the future.
Great work
Hey Paul! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
They deliver fast and correct I was very impressed and recommend to my coworkers
Hey Larry! We sincerely appreciate your kind words and recommendation! It’s wonderful to hear that you were impressed with our fast and accurate service. Your support means a lot to us, and we’re grateful for the opportunity to serve you. If you or your coworkers ever need assistance with future orders, feel free to reach out. We’d be happy to help!
The design process is really frustrating and quite inefficient. Luckily the product arrived just in time but it didn't need to be so frustrating and time consuming.
Hello Dylan, we apologize for any inconvenience you experienced. We strive to provide fast and efficient service to all our customers, but we recognize that there is always room for improvement. Your feedback is valuable to us, and we will certainly take it into account to enhance the customer experience. We're glad to hear that you received your product on time!
A client desperately needed a banner for an event that was happening 7 days after placing an order. I paid for express shipping and was in constant contact with customer service that told me the order was printed and awaiting to be shipped, for three days. When Fedex finally gave me a tracking order, it suggested the package would not arrive on time. When contacting customer service through chat I was repeatedly told to rest assure that the package should arrive on time. Followed by a statment saying while 89% of the packages arrive when estimated, 11% arrive the next day. I could see from the Fedex tracking number that this order was printed in India and it was not awaiting to be picked up but instead was making its way through India and eventually to Tennessee. I was fortunate to talk to someone at Fedex that was able to push the shipping ahead of schedule. I will use my regular vendor for all printing and avoid this printer in the future.
Hi Christopher, Thank you for sharing your feedback, and we sincerely apologize for the frustration and inconvenience you experienced with your order. We certainly understand your concerns, especially when a timely delivery was crucial for your event.
After reviewing the details of your order, we can confirm that it was shipped and delivered as per the schedule. Unfortunately, there was a technical issue that resulted in a delay in providing the tracking details. However, the order was shipped on time from our end. Our support team did inform you about the possibility of the package arriving on the next business day, as 11% of priority orders occasionally experience this delay.
While we understand that this situation was stressful, we want to clarify that tracking information on the FedEx website is updated based on several real-time factors. Though the estimated delivery time is generally accurate, we recommend our customers wait until the end of the day for the delivery to occur, as there can be unforeseen delays along the way.
We deeply regret that this experience did not meet your expectations, and we value your feedback as it helps us to improve. If there’s anything further we can do to assist or resolve the situation, please don’t hesitate to reach out.
Thank you again for your understanding, and we hope to have the opportunity to serve you better in the future.
The wristbands that I ordered were great quality and shipped quickly
Hey Alexandra! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Links and videos are available for extra tips.hassle- free
Hey Barbara! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I wasn't entirely sure what I needed until I started browsing the extensive options available. Once I found the perfect items, creating the perfect signs and clings became a breeze. In addition, you receive a free check from a designer at BannerBuzz to ensure everything looks perfect before going to manufacturing. I will be shopping here for all of my signs!
Thank you, Leila, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Very easy ordering process and fast! The product arrived 2 days later than date promised.
Hey Jonathan! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Purchased several flags from Banner buzz...thier communication & quality are excellent
Hey Dawn! Thank you for your kind words! We're delighted to hear that you've had a great experience with our communication and the quality of our flags. Your continued support means a lot to us! We look forward to serving you again in the future.
Fast, excellent communication and service. Fixed my art file at no charge.
Hey Joyce! We’re thrilled to hear that you had a great experience with us! Providing fast service, excellent communication, and ensuring your artwork is perfect are all part of our commitment to customer satisfaction. Thank you for choosing us—we look forward to serving you again in the future!
The banners were high quality material and they delivered on-time from when I approved the proofs. However, I didn't realize how big the holes in the mesh material were, which made my design hard to read up-close (the proofs online showed my design without any holes). Other than this detail, everything about my experience was satisfactory.
Thank you, Sean, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Hope it looks good... can't wait…………weird to ask for reviews before you got the product. ……...
Hi Brenda! Thank you for your review! We're glad you're excited about your order. If you have any questions or need any assistance, feel free to reach out. Your feedback is valuable to us!
We've used Banner Buzz for 4 orders now for custom flags, and they've all been great! Order process is easy, proof turnaround is fast, and the quality is great. Highly recommend!
Thank you, Catie, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Simple design interface, love the discounts available, customer service top notch!
Thank you, Jessica, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Customer service is quick to respond and these banners really are good quality.
Hey Robin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent experience love my signs and business cards will continue to order from here for my business!
Hey Leonora! Thank you for the feedback! We're thrilled that you're pleased with your signs and business cards. It's always great to hear when our products help support a business, and we’re grateful to be your choice. Looking forward to many more orders with you!
Quick, painless, easy shopping and purchasing! Made my project look fabulous!
Hey Jason! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Very professional. Great customer service! Graphic designer met my needs as I wanted it.
Hey Rachna! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This is the second year we have ordered our church banners from Banner Buzz and they quality is excellent and we even received our banners sooner than expected. This is my go to banner company. Thank you
Hey Deb! Thank you for your continued trust in us! We are thrilled to hear that you’re pleased with the quality of our banners and that they arrived even earlier than expected. It’s always an honor to be your go-to banner company, and we’re grateful to support your church’s needs year after year. If there’s anything we can do to make your experience even better, please don’t hesitate to let us know. We look forward to assisting you again in the future!
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- Suwanee, GA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Christopher, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.