The website is really easy to navigate and the checkout process was extremely quick and easy. The product itself was of exceptional quality and 100% recommended! With guarantee! I will come back again to buy another garment :)
I love my new short dress. The material is very soft and fits perfectly. It was everything I expected from the product description and photos. Customer service was fast and effective. Very fast response to emails. Thank you.
I placed an order for a dress on this page due to the incredible price. I did not expect the service to be as good as it was, it was excellent and I received my garment very quickly. I will definitely order again.
I have shopped at this boutique many times, every transaction was perfect. Always professional, exceptional product and fast service. I have personally recommended it to my friends and family. This online store is easy to navigate and payment is fast, efficient and secure.
I bought this dress for a gift from my sister, I rated it with 5, I tried 2 shirts and I definitely loved it. I will recommend this shop to my friends for its quality and design. The service and delivery time are as expected.
I bought several pieces from the site - some looked like the product I ordered. Others were laughable. For instance, I bought a sweater/cape that was supposed to come to my midthigh - it didn't even come to the top of my pants. I couldn't get my arms through the sleeves on one sweater - nor could my 8-year-old daughter. One dress was like a tent. Another too small to wear. It takes about 3 weeks to get these clothes after you order them. I assume they are being made in a sweatshop in a developing country.
Easy to use website. I love the range of dresses with fabulous quality and beautiful ornaments. Delivery is fast. Less than a third of the cost of other silk caftans. I have recommended this store to many of my friends
When you send things back - they bounce all the way back and the rest Bly way that you can get your money back is if you sen them back again costing you another 12.50 - more than what the item is worth - you do the maths -do they do this on purpose? So they don't have to refund you? Be warned do not buy from them
Sorry to hear that. The return pacels may be returned if there is no proper document when package was sent back. We feel sorry to hear that parcel was returned by the customs. We will keep improving our services.If you run into any issue, please do not hesitate to contact us at support@popjulia.com
I bought a dress, it arrived earlier than planned the material is very soft. It arrived in a very small bag thinking it was a joke, but when you take it out, it surprises, it expands quite well. For a person of 1.75, size L is perfect.
Several times I had the opportunity to buy in this store and only once I had a small inconvenience, but the user service team communicated with me and helped me solve everything. So, I can say it's a safe store.
I ordered 2 items from this store, a pink short sweater and a red dress with shoulders. It was easy to browse the online store and, although I would not normally buy online because of the price and trust, the boutique had reduced the price to a reasonable amount.
I accidentally found this website when I got to the point of frustration when I found the right clothes for my size. What I love about this site is not just the thinnest person, but it also gives one an idea of the garment for a larger size. My first purchase was perfect, very happy. Thank you
I have been a happy customer of for around 4 months. To date I have never been disappointed with their customer service, delivery and products. You can rely on their friendly and understanding staff and they can accommodate your needs. I have recommended them to many friends and family.
I have been searching for the perfect dress for summer and PopJulia answered all my prayers. I was able to find a floral dress that I can wear to the beach. I love that the fabric is soft and is well made. It is also perfect to wear out for a date or going to church. It's just perfect, nothing else.
I buy most of my clothes in this store. I have found great value in skirts, I consider them elegant and of very good quality. The customer service is impeccable. I have several skirts, they are synonymous with quality and unwound style.
We have ordered two dresses through this website, I was surprised by their creativity and their wonderful capacity for response and customer service. My best friend and I give them an excellent rating for customer service. We were ecstatic with both dresses.
Our order arrived very fast, but it needed to be returned. The return process was easy and the customer service of this boutique was exceptional. His response was quick and very easy. I would definitely recommend it.
Popjulia is a fantastic site for shopping online. I was very satisfied with the high quality of my dress and the fast turnaround. I ordered the dress and received it earlier than promised and it fits perfectly
I love the clothes of this boutique, very good quality and lots of different styles and colors available. The customer service is amazing and they are really helpful and quick to respond. I definitely recommend this store.
This website is horrible! Size charts all wrong! Customer service is awful! Do not waste your money! Returns are not free! They make you attempt to ship your return to China, you have to pay shipping, and then the package didnt even arrive (using their shipping label!). The quality is awful! DO NOT ORDER FROM HERE!
Sorry for any inconvenience caused. We will keep improving our products and services.
As for return, we do state in return policy that it goes back to China. Thanks for your understanding. Https :// www.popjulia. Com/help/returns-and-exchanges
If you run into any issue, please do not hesitate to contact us at support@popjulia.com
Answer: The only reason why there are polarized feedback (1s and 5s) is this: 5s are from Popjulia and 1s are from the real customers, or victims. THE QUALITY OF THEIR PRODUCTS IS BAD! AND THEY ASK THE CUSTOMERS TO PAY FOR SHIPPING BACK, BECAUSE MOST PEOPLE WILL JUST GIVE UP. I AM ASKING AROUND TO SEE HOW MANY PEOPLE WANT TO SUE THEM. PLEASE RESPOND.
Answer: Sorry to hear that you are not satisfied with our website. We will keep improving our products and services.If you run into any issue, please do not hesitate to contact us at support@popjulia.com
Answer: Sorry that we don't support phone service now. Pls feel free to drop us an email with order number (support@popjulia.com) for order status and we will get back to you in 24 hours
Answer: We cannot locate your order number here. Please email to support@popjulia.com for order status. Order# is like I1xxxxx.
Answer: Sorry for any confusion caused. We will keep improving our products.
Answer: If you run into any issue, please do not hesitate to contact us at support@popjulia.com. Best regards, PopJulia
Answer: Sorry to hear that! It is peak season and we are kind short of hands. May I have the order number and we will reply you email in priority?
Answer: We've cancelled the order# I1611447 for you. You will receive an email notification via emailsnowman421717@hotmail.com. If you run into any issue, please do not hesitate to contact us at support@popjulia.com
Answer: Sandra T. And Luciene o Would you mind to indicate us the order number so that we can check? Or the email address you used to log in? If you run into any issue, please do not hesitate to contact us at support@popjulia.com.
Answer: Sorry for this impression. We have tried our best to serve our customers. But we can't satisfy all. We will keep improving our products and services. If you run into any issue, please do not hesitate to contact us at support@popjulia.com
Sorry for the inconvenience caused.
Kindly pls note that size varies from specific items on our website. We recommend you use “Size Guide “ to better determine your ideal size. Be sure to check the measurements provided online for each dress advertised as comparing them to yours to insure a better fit.
We do hope you will have a better shopping experience with us in the future.
Thanks for your tolerance and patience with us to settle this matter.
We will do best to provide better goods and services.
Have a nice day.