I saw their ads, but do my ordering from my laptop, instead of phone. I was also holding off because I couldn't decide, and was waiting to try to pair down my "wish list". Their garments are so beautiful. I'm really glad I saw these reviews before ordering. I hope a reputable company duplicates their clothes!
They have had great experiences with this boutique. I had a problem with an electronic gift card that was resolved quickly and professionally. The sizes have been correct and the quality has been excellent.
Online store with beautiful clothes, appropriate measurements, the size is perfect. I ordered a size 12 and the medium was perfect. Super comfortable and very flattering. The service is very good, I recommend this brand to any girl who wants quality clothes at a good price.
My new skirt bought here is absolutely stunning, however, the fit is very uncomfortable. I ordered a size 4 and my measurements were accurate depending on the size of the website. Again, the skirt is beautiful, but I would recommend ordering it with your measurements instead of the standard size.
I ordered one dress to get a sense of the quality - fortunately I only lost $20. The dress was nothing like the picture - I cannot even wear it as a dress - it looks like it was made for a child. Will not waste more $$ sending it back nor will i order from there again. Advise you not to either.
Sorry for all inconvenience caused.
Have you placed any order with us?
Purchase (except swimsuits) can be returned/exchanged within 15 days from the delivered date.
If you want to know more about our return policy, you can check the return policy here：https://www.popjulia.com/help/returns-and-exchanges
Could you pls kindly send your order number and the issue that you ran into to support@popjulia.com? Then, we will check and get back to you accordingly.
We promise you we will settle this matter at the best way we can.
The variety of styles is incredible, the prices are acceptable and the quality is quite good. The staff is so friendly that they go above and beyond in any situation to make things right and make their customers happy.
I have brought several items from this boutique, and have always found them to be of a high standard. High quality items that are stylish and modern, be it clothes or at home. I have always been very impressed!
On PopJulia you can find a lot of different items. I love their dresses and coats. Items have very good quality and I can recommend them to everyone. Customer service is also great, they are ready to answer any question you have. If you are looking for cheap items with great quality you should deffinitely check this site.
Very reliable boutique with very good communication. The delivery is excellent and perfect! The products arrived safely and are of very good quality. Convenient return and exchange process, it is free and without problems. I will definitely be back
I was very impressed with the service I received My change was out of the standard policy, unfortunately I asked for a smaller size, however, after talking with the team, they could help me with my problem. Thank you.
I was fooled with the picture of dresses that I ordered and the discount they offered. The material was so cheap and the quality of work was even worse! The pictures were so misleading. When I contacted them to return, I was told that the shipping fees. Which from US it cost me $67. After 2 months and contacted them several times the package got return to me! With the wrong address note on it. I could not believe they even gave me the wrong address to return the items! So I ended up with all those useless items and over priced plus the shipping cost! This is fraud and very bad customer service. Stay away.
Sorry for any inconvenience caused. The return address we provided is correct. Some other customers had made the return successfully. Your package may have been returned by the customs and we are not aware of that. We will keep improving our products and services.If you run into any issue, please do not hesitate to contact us at support@popjulia.com
These kind of companies are growing enormously. Stealing everybody, they are a fraud. I bought a pair of boots, they look really cheap, horrible and uncomfortable. Above this website THEY HAVE another website were they tried to deny how evil are they. Saying that some people are trying to stain their business. What a joke. People is talking. And I'm one of them. THEY ARE NOT HONEST!.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.If you run into any issues, feel free to contact us at any time at support@popjulia.com.
I ordered my blouse a few days before my formal party and received it much earlier. It turned out to be very beautiful despite my thoughts on how it could turn out since I bought it online. I have already received many compliments from family and friends. It turned out as beautiful as the photo and of very high quality.
I ordered my dress for my work and it arrived in a few days. It was a perfect fit and it looked so awesome and received so many compliments. It was comfortable, stretchy and the straps didn't fall off my shoulders, which was what I expected. I will definitely buy from this website again.
The coat I ordered here is fabulous, big and comfortable, it will be amazing for this season. The service is fast and timely, easy order process and great quality that justifies the price, which is still low. I will order again.
I am very satisfied with my purchase. Shipping was fast and the dress looked exactly like the page. I will also order a dress for my daughter, since we will attend the same event; I can't wait to wear my dress.
I didn't receive my order from May, 29. The info is that it was shipped. I paid a higher price shipping for faster delivery, but also didn't work.
If I receive the product that I ordered I will review it late.
Sorry for keeping you waiting. Sometimes delay happens for hot sale items cost more times to process in bulk. Hope for your understanding.
Pls feel free to drop us an email (support@popjulia.com) for order status and we will get back to you in 24 hours.
I bought shoes online and ordered the wrong size. I used the return policy for an exchange. It was very easy and fast to organize. He sent the shoes back. They quickly answered a question I asked about it. They sent me the correct size and I got it within a few days. Very satisfied with the service. I will shop with this store more often now, I will recommend it to my friends.
The dress exceeded my expectations. It was delivered on time, the quality was excellent, the perfect color. I asked for a larger size and modified the dress for my anniversary party. Thank you very much for your service and speed in the order.
I love my purchase in this boutique. The color is vibrant in the sweater I bought. It fits well and the material feels good on my skin. I have ordered twice more since my first purchase, will continue to order again and again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
PopJulia is trustworthy. Most of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality.