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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Ohio
1 review
0 helpful votes
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Part fit but...!
July 3, 2020

I received a control knob for me GE dryer listed as the replacement in short time. The knob fit but the pointer was not in the right direction to orient to the panel. So, I ended up drawing my own arrow with a magic marker... close enough for rock and roll! Apparently this is a universal part replacement But it doesn't necessarily line up.

Date of experience: July 2, 2020
Nevada
1 review
0 helpful votes
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Perfect fit weed eater works good as new now, it does just what i needed it to do. Also came very quickly and they where attentive on the ordering of the part. Extremely pleased with the part and quality.

Date of experience: July 2, 2020
New York
1 review
0 helpful votes
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Awesome
July 3, 2020

The top rack of my dishwasher broke and I was too stubborn to fix it. Finally after a month of rigging it up it started leaking so my wife suggested we just buy a new dishwasher. I found the part (Super easy) on partselect and verified it was the correct part. I ordered it on a Sunday evening and it was in my mailbox that Wednesday. They had really helpful videos to watch for the install, and I had the top rack brackets replaced in 9 minutes.
The parts themselves are well constructed, better than the OEM one which surprised me.
I will be glad to recommend them, and also do business with them in the future. Thank you!

Date of experience: July 2, 2020
South Carolina
1 review
0 helpful votes
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Great service!
July 3, 2020

I was pleasantly surprised at how easy it was to find and order parts for our refrigerator. We will definitely use this business for future needs.

Date of experience: July 2, 2020
Nevada
4 reviews
0 helpful votes
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The part was for a new dishwasher and did not fit. I did not see any options indicating that there were more than one part for the carriage stop.

Date of experience: July 2, 2020
Idaho
1 review
0 helpful votes
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Great service
July 3, 2020

Bought our part for the oven quickly with no issues and they had it shipped to us super quick. Awesome service, and great quality part! Thank you!

Date of experience: July 1, 2020
Arkansas
1 review
0 helpful votes
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Washing machine
July 3, 2020

I received the part I needed very quickly. The part fit perfectly and they even had a video to show me how to install it. Saved $$$$ doing it myself. Would highly recommend this company!

Date of experience: July 1, 2020
Massachusetts
1 review
0 helpful votes
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Found the glass for a crisper drawer that went missing when my tenant moved out. So happy did not have to replace the whole piece.

Date of experience: July 1, 2020
Florida
1 review
0 helpful votes
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The repair kit was semi-complex since it meant replacing two thermostats and adding a new connector. However, the video was detailed and was helpful to review several times during the repair. Fortunately I already had the tools I needed to replace the thermostats and the connectors.

Date of experience: July 1, 2020
Louisiana
2 reviews
0 helpful votes
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Our 3-year-old icemaker needed to be replaced but our repairman said the part was obsolete and no longer available! Obsolete after only 3 years! I called partselect and was delighted to find the part in stock and at a reasonable price. It was sent to us and arrived quickly. Our repairman was impressed and suggested we purchase a couple more replacement parts because he had replaced several such icemakers on pricey GE fridges like ours. Thanks, partselect!

Date of experience: July 1, 2020
Tennessee
1 review
0 helpful votes
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Quick delivery
July 3, 2020

Had to get a replacement glass for the over door. They had the right part. It was a quicker delivery than expected and packaged well.

Date of experience: July 1, 2020
New York
1 review
0 helpful votes
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First time ordering from these guys and wont be the last. Ordering on the web site was simple. My parts arrived quickly and price was very reasonable. The only issue i had is when the package arrived, one part was missing. The box was slightly open and the part might have fallen out. My personal feeling is it probably was never packed in the box. Either way i called the customer service and they were a pleasure to talk to. They issued a credit for the part and the shipped me out another part which i received within 2 - 3 days, I am very satisfied with the parts and the excellent service Parts Select provides.

Date of experience: July 1, 2020
Virginia
3 reviews
0 helpful votes
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Great service!
July 3, 2020

I was assured that the part that I ordered would be the exact match for my appliance and it was! Other sites were vague and frankly uninformative. This was a great experience.

Date of experience: July 1, 2020
Pennsylvania
1 review
0 helpful votes
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Ordered 2 drum rollers and idler pulley. Parts were shipped quickly and arrived when expected. Parts were an exact fit and there was even a video on the website explaining how disassemble the dryer. I would recommend and will order again when I need other parts.

Date of experience: June 30, 2020
Utah
1 review
0 helpful votes
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Great
June 29, 2020

It really was a pleasure to do business with PartSelect. Fast, reliable and great customer serivice!

Date of experience: June 29, 2020
New Mexico
1 review
0 helpful votes
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I am consistently able to find parts that I need to keep the home operating. The information assistance to determine what is wrong with an appliance is great. The catalog searching is intuitive and helpful. Instructions for installation are excellent. Orders are processes correctly and shipment are prompt. No bad experiences, only good.

Date of experience: June 28, 2020
Texas
1 review
0 helpful votes
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Easy to find with oven model number. Diagrams helped pick exact part needed.
Super fast delivery. Saved me $1300+ on a new oven and was able to fix my oven in less than 72hr from ordering. New oven was going to take 4+ weeks to get in and install. So happy I found this. Will be coming back for appliance parts in the future.

Date of experience: June 28, 2020
Georgia
1 review
0 helpful votes
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I have repaired three appliances with ease using parts select. I fixed the ice dispenser on my refrigerator, the ignition on my cook top, and soap dispenser plus control panel on my dishwasher. Reading other customers' repair stories and watching Steve's videos were very helpful. Once I had to return a part, and that was easy too. I saved our family lots of money with a little time and research.

Date of experience: June 28, 2020
Minnesota
1 review
0 helpful votes
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Satisfied Customer
June 28, 2020

Parts (roller assembly for top rack of dish washer) were easy to determine from website. Parts shipped fast. Parts fit and work perfectly. Nice video on how to effect the repair. Repair was a breeze. Thank you.

Date of experience: June 28, 2020
North Carolina
1 review
0 helpful votes
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Great Service
June 27, 2020

Parts came quickly and the video was easy to follow. The repairman spoke slowly and was precise making it an easy step by step process.
I impressed myself with being able to fix my dishwasher rack.

Date of experience: June 27, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada