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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Minnesota
1 review
0 helpful votes
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We never received our parts and we're unable to reach this company. All emails and messages just kicked over to covid delays. No way to reach by phone.

Date of experience: July 7, 2020
Florida
2 reviews
0 helpful votes
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I have now replaced the lower and upper rack in my dishwasher "what do dishwashers really do?" The part came before the date projected, it was an exact duplicate fit and the recent purchased upper rack went in easy!
Thanks for saving me the bother and expense of replacing the whole thing!

Date of experience: July 6, 2020
Louisiana
1 review
0 helpful votes
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Too expensive
July 6, 2020

I had already bought the ice maker, It didn't come with the reaction arm. I order the reactor arm. $40 bucks for basically a piece of wire. I felt robbed.

Date of experience: July 6, 2020
Minnesota
1 review
0 helpful votes
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DOOR SWITCHES
July 6, 2020

ORDERED DOOR SWITCHES FOR MICROWAVE AND RECEIVED PARTS ACCURATELY AND IN A TIMELY MANNER. AND PROBLEM IS FIXED

Date of experience: July 6, 2020
Tennessee
2 reviews
0 helpful votes
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With the part and instructions on PartSelect, I was able to fix my 20+ year old oven quickly and for a LOT less money than purchasing a new oven. The user review instructions were so helpful and gave me the confidence to attempt the repair.

Date of experience: July 6, 2020
South Carolina
1 review
0 helpful votes
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Heating element
July 6, 2020

The parts came fast I was shocked how fast they came install one good one of them is already burned out within a week I don't know what the problem is with it

Date of experience: July 6, 2020
Florida
1 review
0 helpful votes
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I was able to find the perfect part for my refrigerator door. I took my time to find the right part and the fact that it was delivered so fast was a plus in it self. Thank you PartSelect.

Date of experience: July 6, 2020
South Carolina
1 review
0 helpful votes
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I needed a new gasket to replace the damaged one on my fridge... Part Select sent the replacement part very fast! It fit perfectly & was easy to install. Saved me from having to get a whole new fridge!

Date of experience: July 5, 2020
Utah
1 review
0 helpful votes
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I could not find the part in the online catalog so I called and the service technician was able to find the part and get it to me quickly. Excellent job!

Date of experience: July 5, 2020
Ohio
2 reviews
2 helpful votes
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Awesome site!
July 5, 2020

We recently purchased a condo for our daughter and needed to find some replacements parts for a Kenmore (Sears - out of business) dishwasher. PartSelect had everything we needed - including the owners manual and installation instructions as well. Delivery was 2-3 days and everything was in stock - no back orders! They also provided installation videos for each of the replacement parts - it made the repairs so much easier! I would definitely use them again.

Date of experience: July 5, 2020
Florida
1 review
0 helpful votes
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Awesome Company!
July 5, 2020

I replaced the bottom hinge and cam on the fridge side a few years ago, and just now replaced them on the freezer side. After reading all the reviews on their site, I knew how to disconnect the water line that goes through the hinge. The whole repair took about half an hour... after I located a 5/16 socket, lol.

Date of experience: July 4, 2020
New Jersey
1 review
0 helpful votes
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Easiest website by far to look up parts needed. Can find by just make and model of appliance. Great prices and fast delivery. My go to place.

Date of experience: July 4, 2020
New Hampshire
1 review
0 helpful votes
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Fridge Parts
July 4, 2020

I ordered a door handle & door bin to replace broken parts on my fridge. I received both quickly and parts were exactly as ordered. A piece of the plastic door bin was broken off when I received it (must have happened during shipping). I did not bother to return it as it is on the back of the bin and you cant see it. I would suggest wrapping plastic products in bubble wrap when shipping. The door bin was in the box with no protection to prevent breakage.

Date of experience: July 4, 2020
California
1 review
0 helpful votes
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Buying from part select was a breeze, very simple and the part was shipped fairly quick. However, the part itself was no OEM. Bought a magnet plunger replacement for my LG washer door and the magnet isn't strong enough to hold the door ajar. In fact, it's quite useless... after looking at amazon, the same part was on their for about $10 less.

Once again, order and interacting with the site was great, but as for the quality of the part, that would get a zero.

Date of experience: July 3, 2020
New Mexico
1 review
0 helpful votes
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The replacement part arrived on time and was the correct part. Installation was pretty easy and the dishwasher is working correctly.

Date of experience: July 3, 2020
Missouri
1 review
0 helpful votes
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Refrigerator Bracket was very easy to install. Fit was perfect. I can now use my shelf again. Would use this company again if needed

Date of experience: July 3, 2020
Wyoming
1 review
0 helpful votes
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Perfect Fit!
July 4, 2020

When I bought my home, I didn't even think about opening the dishwasher to see if the drawers (?) worked properly. The top loader was missing several parts. I ordered the necessary pieces from PartSelect using the diagram. The parts came quickly, and were easy to install. Now I don't have to worry about my dishes falling out all over the floor. I recommend PartSelect highly.

Date of experience: July 3, 2020
Ohio
1 review
0 helpful votes
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I ordered a replacement silverware basket for my dishwasher. Selected the part I needed, and received a completely different style of basket. Still does the job, just doesn't match the rest of the unit.

Date of experience: July 2, 2020
New York
1 review
0 helpful votes
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Refrigerator shelf
July 3, 2020

Good value for the money. Very happy will order again if I need more pieces for my refrigerator. Recommended

Date of experience: July 2, 2020
Texas
1 review
0 helpful votes
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Good people!
July 3, 2020

My order was sent quickly and I installed the parts myself. Not quite as easy to remove and install the burner clip as others said it would be, but I did it. My stove is now working like new. Thanks.
Now, for the bad news! They send way too many emails after the order is completed. I only need an occasional email or at the most no more than one per week.

Date of experience: July 2, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada