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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Georgia
2 reviews
0 helpful votes
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I ordered a top rack dishwasher repair kit from PartSelect.com. It was my first order through this website. The order process was simple and easy. I called customer service to make sure I was ordering the correct parts because the new parts looked different then what I had. It turns out that they were actually improved over than the originals. I received a follow up email with a delivery update and a video to help me change out the old parts. When I opened the box I noticed that their were no instructions so I went to the video and it walked me through a step by step process. It was much better then trying to follow some of the instructions that you get with todays products. I had a great experience and would use PartSelect again.

Date of experience: July 15, 2020
New York
1 review
0 helpful votes
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Joe
July 15, 2020

We purchased a pint screen the first one lasted only a week and a tear stared in the corner. We contacted customer service and they sent us a replacement. We were told all parts have a one year guarantee. Well satisfied.

Date of experience: July 15, 2020
Pennsylvania
1 review
0 helpful votes
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Oven heat.
July 15, 2020

The part that I ordered and received was the same as the original element that came with the stove. Now I can resume making my Pizza.

Date of experience: July 15, 2020
Massachusetts
1 review
0 helpful votes
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Ice crusher
July 15, 2020

Ordered ice crusher part and rercieved the right part and was easy to install with the video. Recieved delivery in a few days.

Date of experience: July 14, 2020
Ohio
1 review
2 helpful votes
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Misleading
July 14, 2020

Ordered an Ice Marker as it was displayed in their diagram. After receiving the Ice Maker and reading the instructions I found a part pictured in the diagram was not included. I had to place a second order for the missing part at an additional 50% increase in cost. That's only half of it. The missing Part is special order and after waiting 15 days I'm still waiting even though they charged my credit card. Not real happy at this point.

Date of experience: July 14, 2020
Illinois
1 review
0 helpful votes
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Got the right part
July 14, 2020

Using the tools on you website, we were able to order the right part to repair our dryer. The repair was quick and easy. I will continue to use Partselect.com In the future. Thanks

Date of experience: July 14, 2020
West Virginia
1 review
0 helpful votes
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Pressure washer is up & running perfectly thanks to the pump we ordered from you! Site was easy to use. Put in the info of the part needed & match it up with your machine. Delivery was fine. I will suggest if you need your part quick pay for the upgrade! With everything going on in this world right now patience is important. Thank you for the fix!

Date of experience: July 13, 2020
Minnesota
1 review
0 helpful votes
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When our dishwasher broke I was already lamenting having to contact a repair person to fix it. We decided to try it ourselves, put the model number into Google, and this site popped up. Not only did they have the exact part that was broken, but a video link to show us how to put it in. It turned out to be a 5-minute fix for like $20! Way cheaper than hiring someone to come out to repair it, and our dishwasher works better than ever.

Date of experience: July 12, 2020
New York
1 review
0 helpful votes
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Stove drip pans
July 12, 2020

Could find the right fit anywhere for drip pans for my stove. All the ones from lowes and other stores didn't fit. This is my 2nd time ordering from this company and am very pleased with the price and quality of the products

Date of experience: July 12, 2020
New Jersey
1 review
0 helpful votes
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Wonderfull
July 12, 2020

Very helpful, responsible and accurate the part work perfect, I even had the part before the delivery day. I'm very thanksfull

Date of experience: July 11, 2020
California
3 reviews
0 helpful votes
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Perfect service
July 11, 2020

Ordered a new LG icemaker... as my old one i had to consistently hit the "reset" button, which was frustrating. New part was delivered timely, the price was competitive, the installation was easy and it works GREAT. Good job, part select!

Date of experience: July 11, 2020
New Jersey
1 review
0 helpful votes
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This site was really helpful in identifying the exact screws I needed to replace. Type in your model number and you can find what you need, order it, and receive it in a reasonable time. This is an example of how internet can be so useful and save lots of time.

Date of experience: July 11, 2020
Kansas
1 review
0 helpful votes
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Dishwasher repair
July 11, 2020

I live out in the country and finding appliance repair service for LG appliances is slow and expensive. I went to PartSelct website to price the part I thought I needed so I could perform the repairs myself. I was happy to see not only a wide variety of parts available, but loads of comments about similar appliance failures and successful repair accounts to give me confidence in taking on the task. I ordered the parts based on customer reviews and completed the repair quickly. I highly recommend Part Select for parts and repair information for any novice to determine the difficulty of the job and cost of the needed parts. Well done!

Date of experience: July 11, 2020
Washington
1 review
0 helpful votes
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Very good business!
July 11, 2020

Water inlet valve came quickly and was exactly as described. Although not needed I thought it was nice that they included a couple relevant "how to" articles. I was thinking if I was not familiar with the procedure or not mechanically inclined those little tips would be most helpful. A great company.

Date of experience: July 10, 2020
Pennsylvania
1 review
0 helpful votes
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The timer knob for my dryer broke. Ordered from here for less than 10 dollars and it arrived quickly. Great site.

Date of experience: July 10, 2020
Michigan
1 review
0 helpful votes
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Great Company
July 10, 2020

I needed to replace a part in my frig and I found the part on line along with installation instructions. I got the part less than 48 hours after I ordered it and it fit perfectly!

Date of experience: July 9, 2020
Georgia
1 review
0 helpful votes
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Needed help with ordering my purchase. The representative was knowledgeable, also reconfirmed the part needed through questions. I did receive the correct part for my dryer because of the customer service representative.

Date of experience: July 9, 2020
Michigan
1 review
0 helpful votes
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Excellent service
July 9, 2020

Great service quick delivery and well stocked company, got parts delivered just as stated. If I need parts for any appliance I will use them again.

Date of experience: July 9, 2020
Washington
1 review
0 helpful votes
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Easy to select the right part at a reasonable price. Arrived on time and was simple to instal. Thanks

Date of experience: July 7, 2020
Ohio
1 review
0 helpful votes
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With their clear part descriptions and model compatibility lists PartSelect answers the two questions that matter most when facing repair uncertainty. For me the answers were Yes and Yes. Thanks PartSelect!

Date of experience: July 7, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada