PartSelect

Probably one of the easiest buying experience ever. Exactly what I needed, and since I have zero handy girl experience this was a plus. Need oven door handle next... highly recommended

The part didn't fix the issue so I ended having to purchase a brand new washer. It was only 5 years old.

Has been more than 30 days and product is still in its way!
We decided next time we will just drive after it and get home sooner!

Part select oem part failed under 2 years since installation. Very disappointed. 125 dollars down the drain. Customer support said nothing they could do

Rats chewed the wiring on my garage refrigerator the website was easy to maneuver. The parts I was searching for were easy to find and reasonably priced. For less than two hundred dollars I repaired my one year old fridge. The parts all fit as they should and works great.

They printed a shipping label right away and waited a week to ship it. I had to call multiple times and they blamed fedex. Fedex checked and they did not have possession. After multiple complaints it magically shipped that day. Will never order here again.

They sentvmexa broke part. I have sent them photos, talked to their customer service. A month. No resolution. Necer use them again.

Part is a front panel for a GE window air conditioner. It came in a GE box but holes don't line up with the controls on my unit. All I really wanted was the filter cover which isn't available separately. They refunded the purchase price but shipping both ways cost 3/4 of the purchase price, so it was a big waste of money and I still don't have a grill.

I ordered a replacement soap dispenser for my dishwasher. I received the part the next day. It was an exact match to the defective part that I was replacing. They also had a detailed video which clearly demonstrated how to change the part so I was able to make the repair in the predicted time and without any surprises. I would definitely use them again as my first choice.

Every time I order anything from Part Select it's always shipped promptly and packaged well. I've ordered several parts over the years and they have yet to make a mistake on anything. Not only that, but whatever part you order has a video right there on the page to assist you will installation. They are pretty much the only place I go for parts for home appliances. You can deal with them with confidence.

My 10 year old GE dryer started to squeak like crazy, as well as occasionally the drum would bang around. This progressively got worse over the course of a week, and my wife and I thought it was time for a new dryer. I found partselect.com, watched a couple of videos and checked out their inventory. Using their tutorials, I was able to take my dryer completely apart, diagnose what was needed, and order the exact parts necessary for the fix. I ordered a new drum belt, 4 new slides, new door felt, and a new top bearing. All had install videos along with them, shipped fast and for $250, my dryer runs like brand new. Highly recommend this site for any appliance needs!

The part was just what I needed to fix my dishwasher, and even better, the tutorial video was perfect so I could complete the repair. Grateful that the video was there and succinctly guided me through the repair.

I have an automatic ship order for new refrigerator water filters through PartSelect. The parts always arrive on time; every time my refrigerator starts asking for a new water filter, I can be sure an email from PartSelect about the new filter shipping won't be far behind.

Parts Select staff were so helpful when trying to find a heat element for an oven that is over 50 years old. The item arrived quickly and was easy to install after consulting with their staff. I'm so appreciative!

After two weeks, I am still waiting for an answer regarding my claim with this company.
They only send me half of the part that was requested after charging an abusive amount of money.
I have read similar complaints from other customers.
Be aware!

Customer service by email is nonexistent! I bought 3 products from the site and they shipped me 2, they have not replied to any of my inquiries. Buyer beware, they advertise a big game but I would never buy from them again!

Shocking service or none Parts have not been delivered. Order placed 1/8/2021 FedEx advisory that part was handed over to US Postal service 1/21/21. Tried to call about this but Partselect is not taking calls about orders.
I'll apply for my money back as the part was never delivered and there is no way to track the part since it left FedEx hands. High price for lowest level of priority for delivery ( and tracking)
Unreliable supplier in my opinion.

My PartSelect fiasco. Ordered a replacement ice machine. See the photos for how it arrived. I called and was told they would process a refund and, once I sent them photos, they would let me know if they wanted it sent back. Nine days later, no refund! I call again, and when it's clear I'm speaking to someone who won't take the time to review the order history, I ask for a supervisor. After a hold, no supervisor but I'm told they will process the refund on a "rush basis" in the next 3-5 days - that's their idea of "rush". I'm putting it in dispute with AMEX to avoid the wait. My recommendation: do business elsewhere.