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PartSelect

How would you rate PartSelect?
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South Carolina
1 review
0 helpful votes
Follow chris p.
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I would definitely recommend PartSelect. Ordered my part and it arrived in 2 days via Ground. Part fit perfect and I feel like I can rest assured the part will hold up rather than the off brand parts you might find on other sites. Even gave me a link to a How-to video with my order confirmation! Will absolutely use them again if needed

Date of experience: October 1, 2020
Oklahoma
2 reviews
0 helpful votes
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My children are very rough on our appliances. I have had to replace the condiment caddy twice for our fridge. We purchased both times through Partselect. The delivery is fast and the part fits perfect. Thank you!

Date of experience: August 26, 2020
Colorado
1 review
0 helpful votes
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Exact Replacement
October 13, 2019

Surprise; refrigerator door handle breaks off during kitchen renovation. Refrigerator still works great but is almost 15 years old; I did not think I'd be able to find a handle replacement for this model, let alone a cost-effective replacement. PartSelect provided an affordable replacement that matches exactly and, since both refrigerator and freezer handles are sold together/as one, gave me the opportunity to get a brand new handle on both (ie no longer look worn). Quick delivery as well. Thanks PartSelect; I'll utilize PartSelect to find replacement parts for future needs as well.

Date of experience: October 12, 2019
PartSelect H. PartSelect Rep
over a year old

Hello Wendy, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Texas
1 review
0 helpful votes
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Every part I have ordered has been correct usually OEM, reasonably priced, and fast sometimes free delivery! Customer service was on point when I did call about parts! Parts sources are amazing when looking for what you need! You get the breakdowns!

Date of experience: July 9, 2021
New York
1 review
2 helpful votes
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Dishonest business!
August 26, 2021

I was in desperate need of a part for my washer. I was charged for it to be shipped out and received in 2 or three business days. They blamed fed ex but I found out that they charged me for faster delivery and sent it ground(no charge). When they got caught they took the extra 10.00 off but the part was coming another week later. I will now report them to the better business bureau. Scammers!

Date of experience: August 26, 2021
California
1 review
0 helpful votes
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Yes, my husband was in charge of the mechanical things around the house. I'm not helpless, but assuming all the duties was overwhelming after he passed. The knobs on my range top were no longer working properly. PartSelect had just what I needed with a quick search.

Date of experience: January 30, 2020
PartSelect H. PartSelect Rep
over a year old

Hello Kim, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Ohio
1 review
0 helpful votes
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Helpful site, good prices
November 20, 2020

I think I have ordered from this site a few times now. The prices are reasonable and I got the parts pretty quickly. I especially like how the website not only sells appliance parts but also helps you figure out which parts you need and how to put them on. Hopefully none of my other stuff breaks anytime soon, but if it does, partselect.com is where I'll go first.

Date of experience: November 19, 2020
Washington
1 review
0 helpful votes
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I could "Do It Myself!"
February 11, 2020

I was able to repair my leaking washing machine myself! Locating the right part was easy, and with a few pointers from You Tube, the leak is gone after only 20 minutes. Easily saved $200 over having the repair guy come out.

Date of experience: February 11, 2020
PartSelect H. PartSelect Rep
over a year old

Hello Karen, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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Easy & Fast
November 6, 2022

This site is awesome! Not only was it super easy to find the correct part, they provide instructional videos for demonstrating how to replace or repair your appliance. The packaging was handled with care and arrived in perfect condition and quickly!

Date of experience: November 5, 2022
New Mexico
1 review
0 helpful votes
Follow RANDOLPH C.
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I am consistently able to find parts that I need to keep the home operating. The information assistance to determine what is wrong with an appliance is great. The catalog searching is intuitive and helpful. Instructions for installation are excellent. Orders are processes correctly and shipment are prompt. No bad experiences, only good.

Date of experience: June 28, 2020
Maine
1 review
0 helpful votes
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I've ordered multiple things from PartSelect. The web site is easy to use, they have a wide selection. On one occasion I ordered the wrong part and customer service was great. They are my first, and often only, stop for parts.

Date of experience: June 26, 2020
Gabby P.
California
23 reviews
56 helpful votes
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Very helpful site
June 19, 2015

PartSelect.com sells parts for different types and makes of appliances. There is a space to type in your model number and it will show the parts available for it. You can also keep scrolling down and there is a list of "symptoms" your appliance has with the parts needed to fix it displayed next to it. There are also video tutorials showing how to do repairs yourself.

The types of payments accepted are most major credit cards and PayPal.

I was having trouble with a clothes dryer. Since it's about 20 years old I thought it would have to be replaced altogether. Luckily I found this site and realized I could fix it myself. I had no problems placing my order and received the items promptly. I plan on using this site again the next time an appliance starts doing weird things.

Date of experience: June 19, 2015
PartSelect H. PartSelect Rep
over a year old

Thank you for your review, We are happy that you found our site helpful.

Indiana
1 review
0 helpful votes
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Good service
September 8, 2021

Nothing cheap about the dishwasher tray wheels I ordered including the price. However, I did get the right part and it was delivered as promised. That is worth a little money for me. I liked the easy order, easy to access parts diagrams, Sit was quick and easy to use. I'll use them again. I like headache free.

Date of experience: September 7, 2021
Ohio
1 review
0 helpful votes
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Ordered the exact thermostat replacement for my Whirlpool refrigerator via the well designed website. Received the part in two days via regular shipping. The installation video was concise, accurate and extremely valuable! My skill level is average and I completed the job in about 30 minutes, saving about $200 in repairs via DIY! I would highly recommend PartSelect.com

Date of experience: November 14, 2019
PartSelect H. PartSelect Rep
over a year old

Hello Robert, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

South Carolina
1 review
0 helpful votes
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Parts purchases
March 6, 2023

Parts select makes it so easy to order parts for any appliance. If you have the model number and know what you're looking for if you can't find it online, you can call and they'll help you through any purchase from a dishwasher cup cover to a replacement, stove element, and they get you the product as soon as possible a great great company to work for. I will always use them for all my needs.

Date of experience: March 5, 2023
Maine
1 review
0 helpful votes
Follow Deirdre C.
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Have a 16 yr old Maytag double oven. Works very well but inner window cracked in one door.
Very hard to find replacement parts and was delighted when I got it on PartSelect.
It was exactly as described and came in a timely manner. NO shipping fee is always a plus.
Had it professionally installed by my local appliance repair guy and recommended parts select to him. Took less than 30 mins.
Very happy to have my oven back in pristine order again.

Date of experience: May 19, 2020
North Carolina
1 review
0 helpful votes
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Spot On!
December 20, 2021

Competitive prices.
Correct part, good online support, and shipped super-fast!
So unusual to have a company actually follow through on their commitments after getting paid.
(I guess that's kind of a sad commentary on most online suppliers, but it is what it is nowadays)
Thanks!

Date of experience: December 20, 2021
Texas
1 review
0 helpful votes
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Good people!
July 3, 2020

My order was sent quickly and I installed the parts myself. Not quite as easy to remove and install the burner clip as others said it would be, but I did it. My stove is now working like new. Thanks.
Now, for the bad news! They send way too many emails after the order is completed. I only need an occasional email or at the most no more than one per week.

Date of experience: July 2, 2020
Massachusetts
3 reviews
0 helpful votes
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Just great!
February 11, 2020

I found you on a search for a part and not only was is fast, great price but they also sent instructions with my shipment details. I will most definitely use this again and recommend it to everyone I know!

Date of experience: February 11, 2020
PartSelect H. PartSelect Rep
over a year old

Hello Alfonso, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Louisiana
1 review
0 helpful votes
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Parts for repair
September 18, 2021

So I'm a bit of a self made handy man, and would rather fix something than buy it new. So I do all my own washer and dryer repairs along with many others. But getting parts is sometimes a hassle. Partselect.com really helps make it easier finding parts. Coupons for return customers on shipping could use a little work. But great for parts!

Date of experience: September 17, 2021

Overview

PartSelect has a rating of 3.4 stars from 2,145 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
405
value
490
shipping
499
returns
115
quality
466
This company responds to reviews on average within 1 day