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PartSelect

How would you rate PartSelect?
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Maryland
1 review
0 helpful votes
Follow Diane D.
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I have ordered parts from this company on more than one occasion. Each time, it was very easy to navigate their website, find the exact part needed, and order it at a reasonable price. As an added benefit, my orders always arrive very speedily. I highly recommend PartSelect!

Date of experience: September 3, 2020
New Jersey
2 reviews
0 helpful votes
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I truly love this place and their customer service department. They saved mt at least 300 dollars by having the parts I needed in stock and delivery was faster than expected. Thier instructional videos were truly useful and I haven't seen that on other websites. You can trust PartSelect and you will be a believer after your first purchase. GO FOR IT!

Date of experience: September 3, 2021
Illinois
1 review
0 helpful votes
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Fast Service
April 9, 2020

My stove is 20 years old and PartSelect had the certified GE replacement knob. Checked with several other companies and they only had generic parts. So happy to have found this company. Quick delivery also.

Date of experience: April 9, 2020
Texas
1 review
0 helpful votes
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Old dryer parts
August 27, 2020

Still available. Saved me big bucks. One really nice thing is they have videos for diagnose and repair of common parts that go bad and symptoms. Ordered three or four times, maybe more, and never a problem. So much info on each part and reviews are helpful. Trustworthy business.

Date of experience: August 26, 2020
Indiana
1 review
0 helpful votes
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Exactly What I Needed
December 25, 2020

We had a leaky refrigerator drain hose. After searching through various websites, I was able to find exactly what I needed at partselect.com. Very reasonably priced and super fast shipping. Great customer service. Definitely recommend!

Date of experience: December 24, 2020
Florida
1 review
0 helpful votes
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Pictures were ok to locate part - could be better for closer up view.
Product ordering very smooth.
Shipping - didn't pay extra - came fast and timely.

Install directions are not required in their website - and a couple people posted only part of direction. After massive searching on youtube, i found additional help to remove lid - not related directly to this part, and finally got it installed.

6 other screws need to be removed to lift lid and unscrew the hinge bushing. Have added to this post

Ordered from PartSelect before - will be back again if needed.

Date of experience: May 30, 2021
California
1 review
0 helpful votes
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Great place!
June 17, 2020

Fast service and very easy to follow directions and on line sketches so even someone who knows nothing can pick out correct part and install. It was a truly amazing experience! Will never look anywhere else!

Date of experience: June 17, 2020
California
1 review
1 helpful vote
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This company pretty much encapsulates all that I've ever wanted in a parts supply outfit. Not only is it easy to find parts by make and model, but there are extensive resources for repair procedures and questions that might arise during work. A+ in my book, it's one of the few companies I keep coming back to

Date of experience: January 7, 2020
PartSelect H. PartSelect Rep
over a year old

Hello Andrew, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Wisconsin
1 review
0 helpful votes
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Excellent
October 5, 2019

Needed some different shelving for our new freezer. Website is very easy to use, search is effective, and well illustrated so we could hone right in on what we were looking for. Shipped timely, well packaged, all as advertised. I thought prices are reasonable, considering their inventory they must have on hand, handling of the order and shipping. Fair to me. Yes, recommend!

Date of experience: October 4, 2019
PartSelect H. PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Michigan
1 review
1 helpful vote
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Kitchen Range
January 22, 2020

I ordered drip pans from three places before I tried your internet site. Yours were the only ones that fit my stove even though the other sites said they their parts were also genuine replacement parts. It is such a relief to have level cooking burners again thank you.

Date of experience: January 22, 2020
PartSelect H. PartSelect Rep
over a year old

Hello Jim, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Illinois
1 review
0 helpful votes
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Dryer parts
November 26, 2020

Quick delivery of new dryer parts for our 20 year-old Maytag helped save the day! My husband was able to install a belt and 2 drum wheels in about 1-1/2 hours and we were ready to go. I would recommend this company!

Date of experience: November 26, 2020
Minnesota
1 review
2 helpful votes
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Order was promised on 4 days after order made. Over Two weeks later, no merchandise. Sent two emails to customer service, only received Automated replies. Call to customer services, gave up after being on hold over half hour. Tried to cancel order online, but cancel feature would not fully credit amount paid. Insisted on keeping the shipping charges, although I never received goods. No option for full refund.

Parts ordered are substantially higher price than parts direct from manufacturer. So only use this vendor as last resort.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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My Mothers dryer died on here; so for Mothers Day I decided to rebuild the thing. May as well replace all components if the belt dies and the motor goes with it! The drum rollers, seals, etc. Thing was 20 years old! Ordered the parts and they were an easy install! Don't be intimidated of your dryer! Works like brand new!
*BE ADVISED: Clean the lint from the below the lint filter at least once a year. I was SHOCKED about the amount that came out! ***

Date of experience: May 13, 2020
Massachusetts
1 review
0 helpful votes
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Perfect replacement
November 17, 2020

I looked everywhere to find the replacement part for my Echo blower. Partselect had it sorted by model number and made the purchase easy. The parts arrived in great condition (brand new) and on time. Would definitely use them again.

Date of experience: November 16, 2020
Oregon
1 review
0 helpful votes
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I bought from this site once. I learned my lesson. They sent wrong part and expect me to pay shipping both ways. They do not return money even if it is their screw up. Customer service is nonexistent. Wish I could give them 0 STARS

Date of experience: July 23, 2020
North Carolina
1 review
0 helpful votes
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Great customer service
November 26, 2020

Clerk on phone excellent and recommended 2 parts to fix our GE microwave; they worked fine and the new latch/handle for the dishwasher fit just great. Paid extra for 3 day shipping and 1 item took 5 days, but other than that it was a good company to deal with.

Date of experience: November 25, 2020
Colorado
1 review
0 helpful votes
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Dryer repair
December 25, 2022

We bought a dryer repair kit for our Maytag. All the parts were as pictured. They are quality and work great. They arrived very fast and that was a relief! I would highly recommend this company to everyone.

Date of experience: December 23, 2022
New York
1 review
0 helpful votes
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IT WORKED!
January 6, 2023

We ordered an electronic "mother board" for our 11 year old GE refrigerator after ours got fried by a power surge. It only took my husband a half hour with a nut driver to switch the panel out, and the fridge works like a top again. $150 part saved us $2000 for a new fridge like it, and the hassle of finding one that fit in as perfectly as the old one. Part Select's website was easy to navigate, and the part came in less than 48 hours, standard ship (granted we are both in NY, but on opposite ends). Would definitely order from this place again!

Date of experience: January 5, 2023
California
1 review
0 helpful votes
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Parts Select's website furnished me with probable parts that wear out more frequently than others. I read their recommendations and ordered three parts of which I easily installed myself. My 15 year old dryer now works like new!

Date of experience: September 10, 2019
PartSelect H. PartSelect Rep
over a year old

Hello Michael, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Pennsylvania
2 reviews
0 helpful votes
Follow Rick W.
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I ordered an oven heater element for my Kenmore range. I received a gasket for a refrigerator or freezer (not sure). Had to send it back and they sent me the element. When the correct part did arrive about a week later it was so poorly packed that it was bent in several places. Not wanting to go through sending it back again and being without an oven for 2 weeks I bent it back into shape. Keep in mind these elements are made of soft metal and bending can sometimes do more damage. Well, it works, but who knows for how long. Customer service on the phone was also less than desirable also. Price was also higher than other sites that I found too late.

Date of experience: July 3, 2019
PartSelect H. PartSelect Rep
over a year old

Thank you for your review. We are sorry to hear about your experience with us and have sent you a private message.

Overview

PartSelect has a rating of 3.4 stars from 2,145 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
405
value
490
shipping
499
returns
115
quality
466
This company responds to reviews on average within 1 day