By shopping online at ereplacementparts.com I am able to find parts for a variety of repair projects without having to spend money for gasoline when driving locally to purchase parts at a specialty retail store. I also do not have to pay higher prices for some replacement parts purchased directly from the manufacturer. In my most recent purchase I was able to find a part for a chainsaw and the part itself was cheaper than the shipping cost (the shipping cost was just a bit over five dollars). As is usually the case, I was able to communicate very well with the ereplacementparts customer service rep and by browsing products and schematics I was able to find what I needed and placed the order in a quick and easy process. Thanks for your great serviceSee positive reviews
I placed my order for 2 retaining clips. Confirmation showed I ordered 1. I canceled that order and ordered again. Same conformation showed up. I called and was told my order was split and person I talked to said I would receive 2 clips. He also agreed I should have received an email from the company telling me the order was split and would be sent without additional shipping. Order arrived the next day but I was billed for both orders! When I called again I was told billing would be corrected. Finally, over 2 weeks later billing was corrected but I have emails from the company stating this would take 2-3 days. I was also told I did not have to return the 2nd. shipment but moments later an email was sent telling me to return the shipment in order to receive a refund! This has been a ridiculous process and I will be looking for another vendor if I need replacement parts.See critical reviews
Tip for consumers: If you're in a hurry to get your tool parts to restore a tool in less than a week don't count on this company.
Tip for consumers: .
It's Legit. genuine parts received. Installed parts went right in.
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