eReplacementParts

I ordered replacement parts for my Porter Cable 20 volt sawzall on December 29 2023and its been almost 1 month to this day Jan 26 2024 and no parts. I canceled my order after talking to a service rep and she said some parts were back ordered. I had NO indication of that when I ordered and no update from them at all. This company used to be reliable but no more. I will NEVER order from them again.

I have had a solid experience with this company. Whether it be for odd parts for machines by Dad has passed down to me or a simple blade for a late model lawnmower, I always get what I need. One example, I have a big 1983 Toro snowblower that my Dad bought new. I refurbished it with new belts, spark plug, gas line and carburetor. That saves a TON of money and is also satisfying in general. Brick and mortar stores just don't have the inventory given all the products on the market. Save yourself the hassle and shop with these folks.

Everything arrived as promised, shipping took a couple weeks but worth the wait. I would order again from this company. They have hard to find parts. Great find for me!

16 days after ordering and 2 complaints filed with customer service, my crock pot replacement liner is still not here. And they won't cancel my order. I will never order from this company again.

I have contact them by phone, they handle my request perfectly - they found correct part and sent it timely.

Needed replacement for broken planer dust vac attachment. The original manufacturer told me the part was unavailable unless I purchased as part of the subassembly. $$$$
Took eReplacementParts employee less than 10 minutes to find and sell me just the part I needed! Big savings and it arrived in a few days. Outstanding service!

Best customer service ever. Their website was easy to navigate, and I was able to find the replacement parts for my Penn fishing reel. I made the purchase and immediately received a friendly email with a confirmation receipt of purchase. 3 hours later I received an email that my parts had shipped. Fastest turnover of anything that I've ever ordered online. I was pleasantly suprised that the parts arrived quickly because I had friends flying into Hawaii to visit. I was able to make the repairs and take them fishing as planned. I will definitely recommend eReplacementParts to friends.

Ordered a new pump for my air compressor. Exact fit guarantee so the said. Not even close. They sent a Chinese generic pump. When I questioned the fitment, they said I needed a pump conversion kit. Ok I said 58 dollars later they sent a 4 dollar fitting that every hardware store sells that I couldn't even use then charged me return shipping. I will never use or recommend them. I had hydraulic supply house make the proper conversion kit

The first representative spent close to an hour trying to figure out which parts I needed for a 20-year-old lawn mower motor. The schematics were not a lot of help.
Unfortunately, when the parts arrived, one was wrong. So I called and explained my problem. The agent said there was only one other part that could be it (an oil seal - about 1 1/4" in diameter). She then refunded the wrong one before charging me for the right one - and did not charge postage. This was a lot of effort and expense for a purchase that in total amounted to less than $40.
Yes, I would recommend this company!

I have not received my purchase in over 3 months or my refund sent and emailed regarding the delay and no response.

The hook and loop sanding pad was an exact fit according to model number described on the web listing.

Ordered #2 of an item. Only received 1.4 phone calls with their customer service reps who were nice and could see that I needed a refund since the item was on backorder and 2 were shipped, not 1. All they could do is request a refund, not issue it directly to me. After waiting almost 3 months later and finally getting my bank involved to dispute the charge, THEN ereplacements quickly responds and says they'll give me a refund. The bank already gave me the credit back, because waiting for this site, you'll never get your money OR your order.

The part i bought work as should. I placed several orders at different times some order same day and still charge 10.99 to ship each order, even 10.99 for a little carb needle. (Crazy). I can buy exact same parts on Amazon free shipping, so this will be my last purchase through ereplacement.com.

I ordered miscellaneous parts for my Husqvarna tractor. Placed order on Monday, order received on Thursday. Extremely happy with this order and it's delivery. I will definitely order future parts from this website.

I was expecting the piece I order to come with a smaller piece that connects to the bottom and redirects the coffee into the pot, but this did not. It only came with the brew basket which is not the piece I need. So just beware! Especially frustrated after having to pay $11 for shipping and after the Mr. Coffee website people gave me the part number for this piece. Which again is not even the right piece.

It was easy to find my tractor and identify the parts I needed. They arrived quickly and were perfect fits. Thank you!

Great quality parts and fast delivery. Had exactly what I needed. Will order again. Will tell my associates about the great service.

After receiving the item in a broken form I requested another which requires the previous to be sent back extremely inconvenient Especially considering the shipping charges $25. They were kind enough to drop the shipping from $25 to $9 for the replacement however upon receiving the replacement item it was also delivered broken. Now I'll have to ship back the second item and waste more of my time!

I ordered some parts and received exactly what i needed. They arrived in a timely fashion also. Two big thumbs up!
I will be using them again when needed. Thanks again!

I have an old (25+ years) Snapper lawnmower which i needed some replacement parts for and after trawling the internet I found ereplacementparts.com. The site usefully had a smart parts diagram so all I had to do was to put the model number in and click on the diagram to get the prices. The parts arrived by courier from the US to my home in the UK. The delivery time was several months which wasnt a problem as I ordered them in November before the onset of winter. The only issue was that apart form the initial email order confirmations I received no communication from ereplacementparts until the order was about to be shipped. This did make me wonder whether I was ever going to get the parts. However, the lawnmower is now working and I've saved myself the cost a of buying a new one. So overall very happy and would recommend others to use this supplier.

I needed a new guard for our trimmer. Couldn't find the part at the store and thought I'd be buying a new trimmer. I found this site and was excited it was available and amazed at the low price. No shipping problems. I'll use this company in the future.

First when I ordered the part and paid for it I was told in writing it would take 4 business day's to deliver thr part, 2 day's later I tracked the order to learn it hadn't even left warehouse yet. I called and then I was told another 4/5 day's yet! Needless to say still don't have the part. I mean if you have the time then use them but I found for whatever reason they had trouble shipping out my part and getting it to me in a timely fashion and like I wad told in the beginning, but it all changed after I paid for it. I Wouldn't recommend them!,

I ordered a replacement stoneware for a crock pot. It arrived in pieces. It was poorly packaged (wrapped in bubble wrap and placed in box). They sent a replacement which arrived the same way. Talked to representative and explained the problem was in packaging. Agreed to one last try. Same result. Refunds for 2 orders have been received. Waiting on refund for third order.