We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation


1 Level 1 Contributor
  • 2 Reviews
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since March 2020

  • Reviews


  • First Reviews


  • Thank Yous


  • Fans


  • Profile Views


Review Distribution

2 Reviews by LAURENCE

I have dealt with e replacement parts for many years though where I worked as a HD tool tech. I usually got the right part. This time I ordered for myself. The part was wrong 3 different times even after talking to a person on phone and explaining the problem. She said she now had the right part a square brush. Mine needed to be square. The new part sent was still rectangle shaped brush the same as before. No return paper work was ever sent as requested. It would have cost more to return parts any way. Out about 50 dollars.
I was able to turn a rectangle into a square and make one set of brushes work. I rated it good because I usually get the right part even when ordering for my self.
Natalie D. – eReplacementParts Rep
Hello Laurence, Thank you for the review. We are sorry to hear about your experience. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.
I'm a refrigeration mechanic and have been for 55 years. I have had to repair fewer Sub Zero products than any other brand, But you get what you pay for as the saying goes. I have been to there factory and school. And learned much to improve the other brands I've worked on.

LAURENCE hasn’t received any votes.

LAURENCE hasn’t received any thanks yous.

LAURENCE doesn’t have any fans yet.

LAURENCE isn’t following anybody yet.

Similar Reviewers on Sitejabber


Great products this people have I will keep my orders going, keep in mine they take care of you...


Your site helped me easily identify the replacement part for my lawn mower. Part was delivered...